Spoken delivers the Contact Center as a Service (CCaaS) cloud platform featuring on-demand scalability with 99.999% reliability and perfect forward secrecy for comprehensive security. The flexible Spoken platform offers à la carte services and a gradual integration model to integrate with, extend or replace any legacy infrastructure and software with little to no business disruption or capital expenditure.
The Spoken CCaaS platform includes digital telephony, automated and human-assisted speech recognition, virtual agent desktop, secure call recording, advanced reporting and quality assurance applications. Each application is available à la carte and can easily be integrated with existing third-party technology, including legacy phone switches (ACDs) or CRM applications.
Company Growth (employees)