OverviewSuggest Edit

Solvvy is a machine learning startup reinventing customer experience. The Company develops a software which extracts relevant pieces of information from the web on the basis of the problem described by the user. Its first product, Solvvy for Support, delivers a better self-service platform that improves customer satisfaction and decreases costs for businesses. 

TypePrivate
Founded2013
HQSan Mateo, CA, US
Websitesolvvy.com
Employee Ratings3.9

Latest Updates

Employees (est.) (Jan 2021)45(+5%)
Cybersecurity ratingBMore

Key People/Management at Solvvy

Mahesh Ram

Mahesh Ram

CEO & Co-Founder
Justin Betteridge

Justin Betteridge

CTO & Co-Founder
Kaan Ersun

Kaan Ersun

COO & CMO
Tom Schmidt

Tom Schmidt

VP, Product
Yulia Savitskaya

Yulia Savitskaya

VP, Customer Success
Cortlin Handly

Cortlin Handly

Head of Talent
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Solvvy Office Locations

Solvvy has offices in San Mateo and New York
San Mateo, CA, US (HQ)
1510 Fashion Island Blvd #350
New York, NY, US
79 Madison Ave 6th Floor, Suite 663
San Mateo, CA, US
1200 Park Pl
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Solvvy Financials and Metrics

Summary Metrics

Founding Date

2013

Solvvy total Funding

$16.5 m

Solvvy latest funding size

$12 m

Time since last funding

3 years ago

Solvvy investors

Solvvy's latest funding round in October 2017 was reported to be $12 m. In total, Solvvy has raised $16.5 m
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Human Capital Metrics

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Solvvy Cybersecurity Score

Cybersecurity ratingPremium dataset

B

89/100

SecurityScorecard logo

Solvvy Online and Social Media Presence

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Solvvy News and Updates

Solvvy Launches Assist at Shoptalk - AI-Powered Customer Support for the Subscription E-Commerce Market

SAN MATEO, Calif., March 5, 2019 /PRNewswire/ -- Solvvy, a conversational intelligence platform delivering effortless customer experiences, has introduced Solvvy Assist, a machine learning solution that instantly resolves customer issues. Assist is able to understand customer intent,...

Aragon Research Recognizes Solvvy as a 2018 Hot Vendor in Conversational AI

SAN MATEO, Calif., July 26, 2018 /PRNewswire/ -- Solvvy, a conversational platform powered by AI, announced today that Aragon Research, Inc. has named the company a 2018 Hot Vendor in Conversational AI1. Solvvy was selected based on its advanced AI and NLP technology and the measurable...

Solvvy nabs $12 mln Series A

Palo Alto, California-based Solvvy, an intelligent self-service platform for customer experience, has raised $12 million in Series A funding. Scale Venture Partners led the round with participation from other investors that included Pear Ventures, Signatures Capital and True Ventures. In addition to…

Solvvy raises $12M in funding to infuse machine learning into customer service

Solvvy Inc., an artificial intelligence startup based in Palo Alto, California, today announced that it has raised $12 million in funding to streamline the customer service experience. Different companies run their help desks in different ways, but they usually grapple with the same basic set of cha…

Solvvy Blogs

No Coding Required: Automate Your Customer Service

Customer service is paramount to the success of any business. According to research from American Express, the majority of Americans Read More » The post No Coding Required: Automate Your Customer Service appeared first on Solvvy.

Improve eCommerce Customer Experience with Chatbots & Automation

    The most overused cliche in business over the last 20 years has been “The internet changed everything.” As Read More » The post Improve eCommerce Customer Experience with Chatbots & Automation appeared first on Solvvy.

Why Fin-Techs are Choosing AI Chatbots for Customer Support Automation

  Today’s economy has forced individuals worldwide to consider how they handle and keep track of their money. Consumer fin-tech Read More » The post Why Fin-Techs are Choosing AI Chatbots for Customer Support Automation appeared first on Solvvy.

5 Reasons You Need a Next-Gen Chatbot for Customer Support

The Time is Right for a Customer Support Chatbot In 2020 it’s become more important than ever to provide your Read More » The post 5 Reasons You Need a Next-Gen Chatbot for Customer Support appeared first on Solvvy.

Be the change that you wish to see in the world

“Injustice anywhere is a threat to justice everywhere ” Dr. Martin Luther King, Jr.   By Mahesh Ram, CEO, Solvvy, Read More » The post Be the change that you wish to see in the world appeared first on Solvvy.

How to Manage a (Suddenly) Remote Customer Support Team

You’re used to having your customer support team close at hand—but due to recent COVID-related initiatives, it’s now likely that Read More » The post How to Manage a (Suddenly) Remote Customer Support Team appeared first on Solvvy.
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Solvvy Frequently Asked Questions

  • When was Solvvy founded?

    Solvvy was founded in 2013.

  • Who are Solvvy key executives?

    Solvvy's key executives are Mahesh Ram, Justin Betteridge and Kaan Ersun.

  • How many employees does Solvvy have?

    Solvvy has 45 employees.

  • Who are Solvvy competitors?

    Competitors of Solvvy include DataRobot, Domino Data Lab and CognitOps.

  • Where is Solvvy headquarters?

    Solvvy headquarters is located at 1510 Fashion Island Blvd #350, San Mateo.

  • Where are Solvvy offices?

    Solvvy has offices in San Mateo and New York.

  • How many offices does Solvvy have?

    Solvvy has 3 offices.