Slack Operating Metrics

Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit.

Slack key operating metrics including Paid Customers, environmental, and social and governance score (ESG).

Paid Customers

169K

38.5%

Q1, 2022

Retention Rate

122.0%

7.6%

Q1, 2022

Calculated Billings

$278.5M

35.2%

Q1, 2022

Operating Metrics

Metrics	FY, 2018	FY, 2019	FY, 2020	FY, 2021
Paid Customers	59K	88K	110K	156K
Retention Rate	1.5	1.4	1.3	1.2
Calculated Billings	$289.0M	$517.0M	$765.3M	$1.0B
$100k+ Enterprise Customers	298	575	893	1.2K
Countries		150	150	150
App Directory		1.5K	2K	2.5K
Third-Party Applications Created		450K	620K	850K
Daily Active Users		10M
Enterprise Customers		600K	660K	756K
Average Daily Time Spent per User, minutes		90	87	110
Messages Sent per week		1B	1.4B	2.2B
Remaining Performance Obligations			$328.1M	$860.0M
Patents Pending				240
Patents Issued				120

40-49 out of 100

Community

Employees

Environment

Governance

Premium Content only available in Craft’s Intelligence Portal

Source:CSRHub