Craft

Serviceware

Stock Price

€12.8

2024-02-16

Market Capitalization

€133.9 M

2024-02-16

Revenue

€83.2 M

FY, 2022

Serviceware Summary

Company Summary

Overview
Serviceware (formerly known as PM Computer Services) is a company that develops enterprise service management (ESM) software solutions. It offers the HR Service Management platform to manage automated workflows, employee listening, service-level agreement (SLA) monitoring, and performance reporting, the Customer Service Management (CSM) tool to manage AI-powered workflows, process automation, and multichannel customer communication, the Serviceware Resources mobile application to optimized allocation of resources and route planning, self-service scheduling, etc. The company also provides strategic consulting, project management, IT security, cloud, and technical training services.
Type
Public
Status
Active
Founded
1998
HQ
Idstein, DE | view all locations
Website
https://serviceware-se.com
Cybersecurity rating
Sectors

Key People

Operating MetricsView all

Churn Rate

5.7%
18.8%

FY, 2020

Customers

1K

Jul, 2021

Branches

14

Jul, 2021

LocationsView all

14 locations detected

  • Idstein, HE HQ

    Germany

    Serviceware-Kreisel 1

  • Vienna, Wien

    Austria

    Karl-Farkas-Gasse 22 / Top 1b / 15

  • Sofia, Sofia City Province

    Bulgaria

    Aleksandar Malinov Boulevard 51, Office A17

  • Berlin, BE

    Germany

    Lennéstraße 3

  • Darmstadt, HE

    Germany

    Grafenstraße 19

  • Hamburg, HH

    Germany

    Schützenstraße 5

and 8 others

Serviceware Financials

Summary Financials

Revenue (H1, 2023)
€45.7M
Gross profit (H1, 2023)
€24.6M
Net income (H1, 2023)
(€2.8M)
Cash (H1, 2023)
€25.3M
EBIT (H1, 2023)
(€3.0M)
Enterprise value
$110.2M

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