Serco

OverviewSuggest Edit

Serco Group is a provider of public services to governments. Its key market sectors include defense, healthcare, justice, immigration, transport, and citizen services. The company offers contact centers, back and middle office services, vessel operations and maintenance, procurement and project management, base operations and logistics support, training and education, facilities management, corporate services, clinical support, clinical care, secure immigration detention, escorting, community accommodation and support, full prison management, court services, electronic monitoring, intelligent transport systems, and other services.

TypePublic
Founded1929
HQHook, GBMap
Websiteserco.com
View Jobs (1,151)

Recent NewsAll News

Latest Updates

Employees (est.) (Dec 2019)43,929(+9%)
Job Openings1,151
Revenue (FY, 2019)£3.2 B(+15%)
Share Price (Jul 2021)£1.4(+2%)
Cybersecurity ratingBMore

Key People/Management at Serco

Rupert Soames

Rupert Soames

Group Chief Executive Officer
Natasha McLean

Natasha McLean

Vice President, Canada Services
David Eveleigh

David Eveleigh

Group General Counsel and Company Secretary
Kate Steadman

Kate Steadman

Group Strategy and Communications Director
Gordon Foster

Gordon Foster

Senior Vice President, Chief Financial Officer, NA
Samantha Rowles

Samantha Rowles

Director of Operations - Transport, Serco Middle East
Show more

Serco Office Locations

Serco has offices in Hook, Inverness, London, Solihull and in 31 other locations
Hook, GB (HQ)
16 Bartley Wood Business Park, Bartley Way
Inverness, GB
1 Union St
London, GB
4th Floor, 100 Victoria St
Solihull, GB
31 Homer Rd
Adelaide, AU
Level 6/95 Grenfell St
Barton, AU
Level 1/39 Brisbane Ave
Show all (36)

Serco Financials and Metrics

Serco Revenue

Embed Graph
View revenue for all periods
Serco's revenue was reported to be £3.25 b in FY, 2019 which is a 14.5% increase from the previous period.
GBP

Revenue (H1, 2020)

1.8b

Gross profit (H1, 2020)

179.2m

Gross profit margin (H1, 2020), %

9.8%

Net income (H1, 2020)

70.3m

EBIT (H1, 2020)

89.1m

Market capitalization (21-Jul-2021)

1.7b

Closing stock price (21-Jul-2021)

1.4

Cash (30-Jun-2020)

244.9m

EV

2.2b
Serco's current market capitalization is £1.7 b.
Annual
GBPFY, 2017FY, 2018FY, 2019

Revenue

3.0b2.8b3.2b

Revenue growth, %

(2%)(4%)15%

Cost of goods sold

2.7b2.5b2.9b

Gross profit

248.9m290.2m320.1m
Half Year
GBPH1, 2018H1, 2019H1, 2020

Revenue

1.4b1.5b1.8b

Cost of goods sold

1.2b1.3b1.6b

Gross profit

126.8m138.6m179.2m

Gross profit Margin, %

9%9%10%
show all
Annual
GBPFY, 2017FY, 2018FY, 2019

Cash

112.1m62.5m89.5m

Accounts Receivable

506.5m227.1m315.7m

Inventories

17.4m22.9m18.3m

Current Assets

657.5m644.2m726.8m
Half Year
GBPH1, 2018H1, 2019H1, 2020

Cash

50.3m173.4m244.9m

Accounts Receivable

575.8m315.0m352.6m

Inventories

20.8m18.9m20.3m

Current Assets

655.9m799.4m952.8m
show all
Annual
GBPFY, 2017FY, 2018FY, 2019

Net Income

100.0k67.4m50.6m

Depreciation and Amortization

50.1m42.4m100.0m

Inventories

3.7m(5.0m)4.4m

Accounts Payable

(37.2m)6.3m26.9m
Half Year
GBPH1, 2018H1, 2019H1, 2020

Net Income

14.6m(1.4m)70.3m

Depreciation and Amortization

22.2m51.1m66.5m

Inventories

(3.0m)4.1m(1.2m)

Accounts Payable

34.5m28.6m10.7m
show all
GBPFY, 2017

EV/EBIT

48.4 x

EV/CFO

-91.8 x

Revenue/Employee

69.1k

Debt/Equity

1 x

Debt/Assets

0.2 x

Financial Leverage

4.9 x

P/E Ratio

(5.8k)
Show all financial metrics

Serco Operating Metrics

FY, 2017H1, 2018FY, 2018H1, 2019FY, 2019H1, 2020

Order Book

£10.7 b£11 b£12 b£14 b£14.1 b£14.5 b

Order Intake

£3.4 b£1.6 b£2.9 m£3.3 b£4.5 b£1.9 b

Book-to-Bill Ratio

100%120%100%170%
Show all operating metrics

Serco Acquisitions / Subsidiaries

Company NameDateDeal Size
BTP SystemsOctober 24, 2017
MBS - BPO BusinessDecember 19, 2012
DMS MaritimeNovember 07, 2012£82 m
Vertex Public Sector LtdJune 11, 2012£55.5 m
John Buck International PropertiesDecember 29, 2011
ExceliorOctober 20, 2011$13.2 m
Intelenet Global ServicesJune 01, 2011£385 m
Serco Listening CompanyMarch 15, 2011$42.1 m
SI InternationalDecember 28, 2008
Infovision GroupDecember 12, 2008£13.3 m
Show more

Serco Revenue Breakdown

Embed Graph

Serco revenue breakdown by business segment: 28.0% from Defence, 27.2% from Citizen Services, 11.8% from Health, 18.2% from Justice & Immigration and 14.7% from Transport

Serco revenue breakdown by geographic segment: 10.8% from Middle East, 19.1% from AsPac, 28.2% from Americas and 41.9% from UK&E

Human Capital Metrics

Source: www.serco.com, www.serco.com
Embed Graph
Show all human capital metrics

Serco Cybersecurity Score

Cybersecurity ratingPremium dataset

B

84/100

Learn more about our premium products
SecurityScorecard logo

Serco Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

50-59

out of 100

Learn more about our premium products
CSRHub logo

Serco Online and Social Media Presence

Serco's Trends

Embed Graph

Serco News and Updates

February 25, 2021

Test and Trace firm Serco hails bumper year as profit jumps a third

Serco this year hailed a bumper year for the outsourcing firm as revenue and profit both grew in line with The post Test and Trace firm Serco hails bumper year as profit jumps a third appeared first on CityAM.
February 16, 2021

Serco agrees on $295m acquisition of WBB

Serco has today announced an agreement to acquire Whitney, Bradley & Brown, Inc. (WBB) for $295m. The acquisition is expected The post Serco agrees on $295m acquisition of WBB appeared first on CityAM.
February 16, 2021

Serco agrees on $300m acquisition of US military services provider

A UK public services provider has announced that it has acquired a US defence services company in a deal worth nearly $300m. Serco Group, which operates across five sectors, has agreed to acquire Whitney, Bradley & Brown (WBB) from an affiliate of H.I.G capital for $295m. WBB provides advisory, …
February 16, 2021

Serco Announces Agreement to Acquire WBB, Strengthening Presence in High-End Consulting Services to Defense Markets

Combination to expand Serco capabilities in advanced weapons acquisition, program management, wargaming, machine learning, cybersecurity, and data analytics and mission support services Combination to expand Serco capabilities in advanced weapons acquisition, program management, wargaming, machine l…
December 17, 2020

Serco eyes Saudi Arabia expansion under new country director

Mona Althagafi, the first woman to hold this position, joins executive management team from the Ministry of Communications and Information Technology
December 17, 2020

Serco set for profit bump on back of Covid contracts

Outsourcing giant Serco today said that it was on course for a 35 per cent jump in profit this year The post Serco set for profit bump on back of Covid contracts appeared first on CityAM.
Show more

 Serco Frequently Asked Questions

  • When was Serco founded?

    Serco was founded in 1929.

  • Who are Serco key executives?

    Serco's key executives are Rupert Soames, Natasha McLean and David Eveleigh.

  • How many employees does Serco have?

    Serco has 43,929 employees.

  • What is Serco revenue?

    Latest Serco annual revenue is £3.2 b.

  • What is Serco revenue per employee?

    Latest Serco revenue per employee is £73.9 k.

  • Who are Serco competitors?

    Competitors of Serco include Babcock International Group, Compass Group and DSA Detection.

  • Where is Serco headquarters?

    Serco headquarters is located at 16 Bartley Wood Business Park, Bartley Way, Hook.

  • Where are Serco offices?

    Serco has offices in Hook, Inverness, London, Solihull and in 31 other locations.

  • How many offices does Serco have?

    Serco has 36 offices.