Serco provides public services worldwide. It provides defense, health, justice and immigration, transport, and citizen services. The Company also offers non-clinical support services to hospitals, environmental and leisure services, as well as a range of front, middle, and back-office services to public sector customers; and IT services.
HQHook, GB
Size (employees)50,000 (est)
Serco was founded in 1929 and is headquartered in Hook, GB
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Key People/Management at Serco

Dave Dacquino

Dave Dacquino

Chairman & Chief Executive Officer
Gary Shankman

Gary Shankman

Senior Vice President & Chief Financial Officer
Candy Curtin

Candy Curtin

Senior Vice President of Human Resources
David Cummins

David Cummins

Senior Vice President, Transportation
Jack Ginsburg

Jack Ginsburg

Vice President, Business Development
David Goldberg

David Goldberg

Senior Vice President, General Counsel
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Serco Office Locations

Serco has offices in Sydney, Brussels, London, Reston and in 1 other location
Hook, GB (HQ)
Serco House 16 Bartley Wood Business Park Bartley Way
London, GB
4th Floor 100 Victoria Street
Sydney, AU
Level 24 60 Margaret Street
Brussels, BE
Avenue de Cortenbergh 60
Reston, US
1818 Library Street Suite 1000
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Serco Financials and Metrics

Serco Revenue

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Serco's revenue was reported to be £2.95 b in FY, 2017 which is a 1.9% decrease from the previous period.

Revenue (FY, 2017)

3 b

Revenue growth (FY, 2016 - FY, 2017), %


Gross profit (FY, 2017)

248.9 m

Gross profit margin (FY, 2017), %


Net income (FY, 2017)

100 k

EBIT (FY, 2017)

30 m

Cash (31-Dec-2017)

112.1 m
GBPFY, 2015FY, 2016FY, 2017


3.2 b3 b3 b

Revenue growth, %


Cost of goods sold

2.8 b2.8 b2.7 b

Gross profit

327.9 m243.4 m248.9 m
Half Year
GBPH1, 2016H1, 2017


1.5 b1.5 b

Cost of goods sold

1.3 b1.4 b

Gross profit

166.5 m133.4 m

Gross profit Margin, %

GBPFY, 2014FY, 2015FY, 2016FY, 2017


180.1 m323.6 m177.8 m112.1 m

Accounts Receivable

498.8 m519.7 m543.5 m506.5 m


31.2 m26.4 m22.4 m17.4 m

Current Assets

732.5 m885.7 m759.6 m657.5 m
Half Year
GBPH1, 2015H1, 2016H1, 2017


157.1 m166.2 m117.8 m

Accounts Receivable

557.2 m561.2 m563 m


34.4 m27.6 m16.6 m

Current Assets

772.2 m778 m723 m
GBPFY, 2014FY, 2015FY, 2016FY, 2017

Depreciation and Amortization

38.7 m29 m26.2 m25.8 m


(1.4 m)5.6 m1.3 m3.7 m

Accounts Payable

30.5 m(59.5 m)(83.4 m)(37.2 m)

Cash From Operating Activities

63.1 m(100 k)(62.3 m)(15.8 m)
Half Year
GBPH1, 2015H1, 2016H1, 2017

Cash From Operating Activities

(82.3 m)(25.4 m)(33 m)

Purchases of PP&E

(19.6 m)(7.8 m)(10.2 m)

Cash From Investing Activities

(19.7 m)17.3 m(3.2 m)

Long-term Borrowings

(392.4 m)(135.8 m)(3.8 m)
GBPY, 2017


59.1 k

Financial Leverage

4.9 x
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Serco Operating Metrics

Serco's Orders was reported to be 500 in FY, 2016.
H1, 2015FY, 2015H1, 2016FY, 2016H1, 2017FY, 2017


£11.50 b£10 b£9.70 b£9.90 b£10.80 b£10.70 b

Order Intake

£1 b£900 m£2.50 b£2.40 b£3.40 b


400 700 500 500

Book-to-bill Ratio

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Serco Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
BTP SystemsOctober 24, 2017
MBS - BPO BusinessDecember 19, 2012
DMS MaritimeNovember 07, 2012£82 m
Vertex Public Sector LtdJune 11, 2012£55.50 m
John Buck International PropertiesDecember 29, 2011
ExceliorOctober 20, 2011$13.20 m
Intelenet Global ServicesJune 01, 2011£385 m
Serco Listening CompanyMarch 15, 2011$42.10 m
SI InternationalDecember 28, 2008
Infovision GroupDecember 12, 2008£13.30 m
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Serco Revenue Breakdown

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Serco revenue breakdown by geographic segment: 11.9% from Middle East, 19.6% from AsPac, 23.3% from Americas and 45.2% from UK&E

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Serco Online and Social Media Presence

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Serco News and Updates

Serco Awarded $51 Million Single-Award IDIQ to Support U.S. Military

HERNDON, Va., Sept. 11, 2018 /PRNewswire/ -- Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded a single-award indefinite delivery, indefinite quantity (IDIQ) contract to continue to provide installation support...

Serco Awarded $43 Million Global Acquisition and Logistics Operations Support Contract with US Army

RESTON, Va., Sept. 10, 2018 /PRNewswire/ -- Serco Inc., a provider of professional, technology, and management services, has been awarded a contract to support the U.S. Army Sustainment Command (ASC) with global acquisition and logistics operations support. The three-year task under the...

Serco Named One of "America's Best Employers for Women" by Forbes

HERNDON, Va., Aug. 20, 2018 /PRNewswire/ -- Serco Inc., a provider of professional, technical and management services primarily to the U.S. Federal Government, announced today the Company was named to Forbes' list of "America's Best Employers for Women 2018." "From our CEO, all the way...

Keeping Kids In Detention With Parents Is A Recipe For Abuse. Ask Australia.

The country’s human rights organizations are warning Americans not to make the same “horrible mistakes.”
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Serco Company Life and Culture

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