OverviewSuggest Edit

Serco Group is a provider of public services to governments. Its key market sectors include defense, healthcare, justice, immigration, transport, and citizen services. The company offers contact centers, back and middle office services, vessel operations and maintenance, procurement and project management, base operations and logistics support, training and education, facilities management, corporate services, clinical support, clinical care, secure immigration detention, escorting, community accommodation and support, full prison management, court services, electronic monitoring, intelligent transport systems, and other services.
TypePublic
Founded1929
HQHook, GB
Websiteserco.com
Employee Ratings3.3

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Latest Updates

Employees (est.) (Dec 2020)40,384(-8%)
Job Openings1,342
Revenue (FY, 2020)£3.9 B(+20%)
Share Price (May 2022)£1.5(-2%)
Cybersecurity ratingBMore
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Key People/Management at Serco

Rupert Soames

Rupert Soames

Group Chief Executive Officer
Nigel Crossley

Nigel Crossley

Group Chief Financial Officer
Anthony Kirby

Anthony Kirby

Group Chief Operating Officer
Julie van Leunen

Julie van Leunen

Vice President, Chief Human Resources Officer
Chris Sullivan

Chris Sullivan

Senior Vice President, Chief Information Officer, Americas
David Eveleigh

David Eveleigh

Group General Counsel and Company Secretary
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Serco Office Locations

Serco has offices in Hook, Inverness, London, Solihull and in 32 other locations
Hook, GB (HQ)
16 Bartley Wood Business Park, Bartley Way
Inverness, GB
1 Union St
London, GB
4th Floor, 100 Victoria St
Solihull, GB
31 Homer Rd
Adelaide, AU
Level 6/95 Grenfell St
Barton, AU
Level 1/39 Brisbane Ave
Show all (38)

Serco Financials and Metrics

Serco Revenue

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Serco's revenue was reported to be £3.88 b in FY, 2020 which is a 19.6% increase from the previous period.
GBP

Revenue (H1, 2021)

2.2b

Gross profit (H1, 2021)

233.8m

Gross profit margin (H1, 2021), %

10.8%

Net income (H1, 2021)

235.1m

EBIT (H1, 2021)

116.3m

Market capitalization (12-May-2022)

1.8b

Closing stock price (12-May-2022)

1.5

Cash (30-Jun-2021)

193.3m

EV

2.4b
Serco's current market capitalization is £1.8 b.
Annual
GBPFY, 2018FY, 2019FY, 2020

Revenue

2.8b3.2b3.9b

Revenue growth, %

(4%)15%20%

Cost of goods sold

2.5b2.9b3.5b

Gross profit

290.2m320.1m383.0m
Half Year
GBPH1, 2019H1, 2020H1, 2021

Revenue

1.5b1.8b2.2b

Cost of goods sold

1.3b1.6b1.9b

Gross profit

138.6m179.2m233.8m

Gross profit Margin, %

9%10%11%
Annual
GBPFY, 2018FY, 2019FY, 2020

Cash

62.5m89.5m335.7m

Accounts Receivable

227.1m251.0m247.4m

Prepaid Expenses

51.2m413.0m45.5m

Inventories

22.9m18.3m21.4m
Half Year
GBPH1, 2019H1, 2020H1, 2021

Cash

173.4m244.9m193.3m

Inventories

18.9m20.3m20.5m

Current Assets

799.4m952.8m847.0m

PP&E

161.3m399.3m467.2m
Annual
GBPFY, 2018FY, 2019FY, 2020

Depreciation and Amortization

42.4m100.0m132.4m

Inventories

(5.0m)4.4m(2.9m)

Accounts Payable

6.3m26.9m(2.3m)

Cash From Operating Activities

2.7m102.9m268.5m
Half Year
GBPH1, 2019H1, 2020H1, 2021

Depreciation and Amortization

51.1m66.5m80.8m

Inventories

4.1m(1.2m)700.0k

Accounts Payable

28.6m10.7m8.4m

Cash From Operating Activities

19.3m150.2m218.9m
GBPFY, 2018

Revenue/Employee

70.2k

Debt/Equity

0.7 x

Debt/Assets

0.2 x

Financial Leverage

4 x
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Serco Operating Metrics

FY, 2017H1, 2018FY, 2018H1, 2019FY, 2019H1, 2020

Order Book

£10.7 b£11 b£12 b£14 b£14.1 b£14.5 b

Order Intake

£3.4 b£1.6 b£2.9 m£3.3 b£4.5 b£1.9 b

Book-to-Bill Ratio

100%120%100%170%
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Serco Acquisitions / Subsidiaries

Company NameDateDeal Size
Whitney, Bradley & Brown, Inc.April 27, 2021$295 m
BTP SystemsOctober 24, 2017
MBS - BPO BusinessDecember 19, 2012
DMS MaritimeNovember 07, 2012£82 m
Vertex Public Sector LtdJune 11, 2012£55.5 m
John Buck International PropertiesDecember 29, 2011
ExceliorOctober 20, 2011$13.2 m
Intelenet Global ServicesJune 01, 2011£385 m
Serco Listening CompanyMarch 15, 2011$42.1 m
SI InternationalDecember 28, 2008
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Serco Revenue Breakdown

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Serco revenue breakdown by business segment: 11.1% from Transport, 18.6% from Justice & Immigration, 9.2% from Health, 33.3% from Citizen Services and 27.9% from Defence

Serco revenue breakdown by geographic segment: 41.9% from UK&E, 28.2% from Americas, 19.1% from AsPac and 10.8% from Middle East

Human Capital Metrics

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Serco Cybersecurity Score

Cybersecurity ratingPremium dataset

B

82/100

SecurityScorecard logo

Serco Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

50-59

out of 100

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Serco Online and Social Media Presence

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Serco News and Updates

Total Voting Rights and Capital

In accordance with the FCA's Disclosure Guidance and Transparency Rules, the Company notifies that its total issued share capital at 31 March 2022 comprised 1,212,764,344 ordinary shares of 2 pence each with one voting right per share. The Company holds 5,244,444 Ordinary Shares in treasury.

Director/PDMR Shareholding

On 28 March 2022, the Company granted conditional share awards over Ordinary Shares ("Awards") to PDMRs under the Serco 2018 Equity Settled Bonus Plan ('ESBP').

Notice of AGM

The Company announces that it has today posted the 2022 Notice of Annual General Meeting ('2022 Notice of AGM') to those shareholders who have elected to receive paper communications.

Share Repurchase

Serco today provides this further announcement in connection with its intention to repurchase shares over the next 12 months valued at up to £90 million, as announced on 24 February 2022.

Annual Financial Report

The 2021 Annual Report and Accounts has today been published and is available on the Company's website at www.serco.com A hard copy version of the 2021 Annual Report and Accounts and the Notice of the 2022 Annual General Meeting will be sent to those shareholders who have elected to receive paper …

Serco awarded contract to run new UK prison

Serco, the international provider of services to Governments, has been awarded a contract by the UK Ministry of Justice (MoJ) to run Her Majesty’s Prison and Young Offender Institute (HMP & YOI) Fosse Way, previously known as Glen Parva, following a competitive tender. The new contract has an es…
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Serco Frequently Asked Questions

  • When was Serco founded?

    Serco was founded in 1929.

  • Who are Serco key executives?

    Serco's key executives are Rupert Soames, Nigel Crossley and Anthony Kirby.

  • How many employees does Serco have?

    Serco has 40,384 employees.

  • What is Serco revenue?

    Latest Serco annual revenue is £3.9 b.

  • What is Serco revenue per employee?

    Latest Serco revenue per employee is £96.2 k.

  • Who are Serco competitors?

    Competitors of Serco include Sodexo, Booz Allen Hamilton and Babcock International Group.

  • Where is Serco headquarters?

    Serco headquarters is located at 16 Bartley Wood Business Park, Bartley Way, Hook.

  • Where are Serco offices?

    Serco has offices in Hook, Inverness, London, Solihull and in 32 other locations.

  • How many offices does Serco have?

    Serco has 38 offices.