Samanage is a leading provider of enterprise service management platform that makes work life better. We empower organizations of all sizes with an innovative IT Service Management platform that automates and simplifies service management activities. Samanage capabilities include IT service desk, problem and change management, hardware and software tracking, a contract repository, inventory risk detection, and more. Delivered as a SaaS service with no software or servers required, Samanage is easily deployed across multiple locations within minutes and provides visibility into complex IT infrastructures. Samanage is committed to assisting IT departments in delivering fast, quality service while reducing their workloads.

Employee Rating

3.9More
TypeSubsidiary
Parent CompanySolarWinds
HQCary, NC, US
Founded2007
Websitesamanage.com
Cybersecurity ratingBMore
Samanage was founded in 2007 and is headquartered in Cary, NC, US

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Key People/Management at Samanage

Doron Gordon

Doron Gordon

CEO
Michael Mazyar

Michael Mazyar

CTO
Nir Tzur

Nir Tzur

VP Engineering
Itay Link

Itay Link

VP Finance
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Samanage Office Locations

Samanage has offices in Cary, San Francisco, Paddington, Netanya and in 2 other locations
Cary, NC, US (HQ)
117 Edinburgh S Dr #100
San Francisco, CA, US
535 Mission St 14th floor, San Francisco
Paddington, AU
300b Glenmore Rd
Netanya, IL
5 Ha-Melakha St
Netanya, IL
8733, Ha-Melakha St 5
Rotterdam, NL
180 Westblaak
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Samanage Financials and Metrics

Summary Metrics

Founding Date

2007

Total Funding

$74 m

Investors

In total, Samanage had raised $74 m. Samanage is a subsidiary of SolarWinds

Samanage Operating Metrics

Feb, 2017

Enterprise Customers

1.4 k
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Samanage Cybersecurity Score

Cybersecurity ratingPremium dataset

B

86/100

SecurityScorecard logo

Samanage Online and Social Media Presence

Embed Graph

Samanage Company Culture

  • Overall Culture

    D-

    52/100

  • CEO Rating

    A-

    80/100

  • Compensation

    D

    53/100

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Samanage News and Updates

Problem Tracking Software 2020 Global Market Key Players – Zendesk, Freshdesk, Samanage, Freshservice - Analysis and Forecast to 2026

Wiseguyreports.Com Publish New Market Research Report On-“Covid-19 Impact on Problem Tracking Software Market 2020 Global Analysis, Size, Share, Trends, Opportunities and Growth, Forecast 2026” Posted via Industry Today. Follow us on Twitter @IndustryToday

IT Ticketing Systems Market Players Analysis:HubSpot, Samanage, HappyFox, Jira Service, Mojo IT, Freshservice, Zendesk, Vision Helpdesk

wiseguyreports.com Adds “IT Ticketing Systems Market: Demand, Growth, Opportunities and Analysis of Top Key Player Forecast To 2026” To Its Research Database Posted via Industry Today. Follow us on Twitter @IndustryToday

SolarWinds Sets Its Sights on the ITSM Market through Acquisition of Samanage and Introduction of a SolarWinds Service Desk Product

Company prepares to extend its IT management offerings by expanding the availability of affordable and easy to use service desk software to a broader spectrum of businesses in response to the pressures of digital business transformation and process automation.

Service Desk Software Global Market 2018-2025: Samanage, Freshservice, Zendesk, ServiceNow, GoToAssist

Wiseguyreports.Com Publish New Market Research Report On -“Service Desk Software Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2025” Posted via Industry Today. Follow us on Twitter @IndustryToday

Service Desk Solutions Global Market 2018-2025: Samanage, Freshservice, JIRA Service Desk, Zendesk, Track-It!

Wiseguyreports.Com Publish New Market Research Report On -“Service Desk Solutions Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2025” Posted via Industry Today. Follow us on Twitter @IndustryToday

Morgan Stanley just invested millions in Samanage, a North Carolina-based Zendesk and ServiceNow competitor

Samanage, a cloud-based customer service platform, has raised $30 million. Morgan Stanley Expansion Capital led the investment round. Customer service and IT company Samanage wants to dethrone it competitors Zendesk and ServiceNow, and now it has another $30 million to work with. On Thursday, Sam…
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Samanage Blogs

Everything I Needed to Know About IT I Learned From The Falcon and the Winter Soldier (Part Two)

(This piece was co-authored by Alex Taylor and Leon Adato) As we did in our first installment, we want to provide fair warning: spoilers lie ahead. If, even after all this time, you haven’t seen it and don’t want to know what happens yet, ... The post Everything I Needed to Know About IT I Learned …

Everything I Needed to Know About IT I Learned From The Falcon and the Winter Soldier (Part One)

(This piece was co-authored by Alex Taylor and Leon Adato) Before we take flight here, let me start with fair warning—this article contains several spoilers for The Falcon and the Winter Soldier, so if you haven’t seen it and don’t want to know what ... The post Everything I Needed to Know About IT…

IT Service Management: Streamline Your Workflows to Make Everyone Happier

Shadow IT is, at best, an organizational distraction; and at worst, a team of people working at cross-purposes to the business and causing harm. But if shadow IT is such a bad thing, why does it still happen in so many organizations? In under 10 minutes, SolarWinds Head Geek Leon Adato ... The post…

Overprovisioned and Overspent: Optimize Before You Lift and Shift

Do you know what’s wrong with “lift and shift?” Everything. But why? In this video, SolarWinds Head Geek Leon Adato and Technical Content Manager for Community Kevin M. Sparenberg dig into what goes wrong during on-prem to cloud migration of applications and systems in many organizations and how mon…

Lesley Carhart on Cybersecurity, IT Careers, and Service In and Out of the Military — SolarWinds TechPod 048

Lesley Carhart is recognized as one of the leading voices in digital forensics and cybersecurity. But her career began – and is still firmly rooted – with her service in the Guard and Reserves. She devotes a significant amount of time to helping others make the transition into tech, both within ...…

Improving Learning Continuity With Tech: 4 Ways Schools Can Use Relief Funds

When the pandemic closed schools across the country, K­–12 districts undertook the herculean task of moving millions of students and staff to remote learning as quickly as possible. After more than a year of closings, the government has allocated pandemic recovery grants to education agencies. ... …
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Samanage Frequently Asked Questions

  • When was Samanage founded?

    Samanage was founded in 2007.

  • Who are Samanage key executives?

    Samanage's key executives are Doron Gordon, Michael Mazyar and Nir Tzur.

  • How many employees does Samanage have?

    Samanage has 37 employees.

  • Who are Samanage competitors?

    Competitors of Samanage include Axios Systems, Ivanti and Alteram Solutions.

  • Where is Samanage headquarters?

    Samanage headquarters is located at 117 Edinburgh S Dr #100, Cary.

  • Where are Samanage offices?

    Samanage has offices in Cary, San Francisco, Paddington, Netanya and in 2 other locations.

  • How many offices does Samanage have?

    Samanage has 7 offices.