Safaricom Operating Metrics

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Safaricomkey operating metrics including Customers.

Customers

43.8M

3.1%

FY, 2023

Merchants

607K

23.2%

FY, 2023

Subscribers

5.2M

10.6%

FY, 2023

Operating Metrics

Metrics	FY, 2021	FY, 2022	FY, 2023
Customers	39.9M	42.4M	43.8M
Merchants	301.6K	492.8K	607K
Subscribers	5.2M	4.7M	5.2M
Active Businesses in Network	1.4M	3.2M	1M
Transaction Volume	KSh22.0T	KSh29.6T	KSh35.9T
Transactions	11.7B	15.8B	21B
Active Mobile Customers	28.3M	25.2M	26.1M
4G Devices in Network		2.5M	2.3M
Transactions per Second		2K	2.6K