OverviewSuggest Edit

Rsupport is a developer and supplier of remote access and web collaboration software products and services for small-to-midsized businesses, as well as large enterprises. It offers solutions to empower such business functions as IT help desks, call centers, sales operations, and virtual meetings.

TypePublic
Founded2001
HQSeoul, KR
Websitersupport.com
Employee Ratings3.1

Latest Updates

Employees (est.) (Dec 2018)208(+4%)
Revenue (FY, 2018)₩24.7 B(+8%)
Share Price (Jul 2021)₩10.5 K(-9%)
Cybersecurity ratingCMore

Key People/Management at Rsupport

Hyung Su Seo

Hyung Su Seo

President and CEO

Rsupport Office Locations

Rsupport has offices in Seoul, Englewood Cliffs, Chaoyang Qu and Minato City
Seoul, KR (HQ)
10 Wiryeseong-daero, Bangi-dong, Songpa-gu
Chaoyang Qu, CN
6 Futong E St
Minato City, JP
1-chōme-2-20 Toranomon
Englewood Cliffs, NJ, US
560 Sylvan Ave #1000
Show all (4)

Rsupport Financials and Metrics

Rsupport Revenue

Rsupport's revenue was reported to be ₩24.7 b in FY, 2018 which is a 7.1% increase from the previous period.
KRW

Revenue (Q3, 2019)

6.9b

Net income (Q3, 2019)

2.0b

EBIT (Q3, 2019)

992.7m

Market capitalization (16-Jul-2021)

547.6b

Closing stock price (16-Jul-2021)

10.5k

Cash (30-Sept-2019)

7.6b

EV

550.8b
Rsupport's current market capitalization is ₩547.6 b.
Annual
KRWFY, 2016FY, 2017FY, 2018

Revenue

21.4b23.1b24.7b

Revenue growth, %

16%8%7%

Operating expense total

21.7b19.6b19.2b

EBIT

(236.5m)3.4b5.5b
Quarterly
KRWQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019

Revenue

4.7b5.1b5.9b5.3b5.9b5.8b6.8b6.6b6.9b

Operating expense total

5.1b4.9b4.7b4.9b4.8b4.6b5.0b5.2b5.9b

EBIT

(440.6m)215.0m1.2b437.0m1.1b1.1b1.7b1.3b992.7m

EBIT margin, %

(9%)4%20%8%18%20%26%20%14%
Annual
KRWFY, 2016FY, 2017FY, 2018

Cash

11.6b11.3b10.0b

Accounts Receivable

3.7b5.6b6.0b

Prepaid Expenses

84.3m178.8m185.0m

Inventories

122.2m135.0m590.2m
Quarterly
KRWQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019

Cash

8.1b9.9b8.3b9.9b9.6b10.8b14.4b21.6b7.6b

Accounts Receivable

2.7b2.7b3.6b5.3b5.4b6.3b7.0b5.0b5.8b

Prepaid Expenses

52.9m38.0m146.3m126.5m129.9m129.1m132.8m113.5m106.0m

Inventories

104.7m93.0m75.2m199.1m612.7m580.2m550.2m531.9m524.1m
Annual
KRWFY, 2016FY, 2017FY, 2018

Net Income

686.6m2.7b5.0b

Depreciation and Amortization

567.6m536.0m502.4m

Accounts Payable

338.5m508.5m389.5m

Cash From Operating Activities

489.0m2.6b(485.4m)
Quarterly
KRWQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019

Net Income

113.6m1.6b1.0b1.2b1.9b4.2b3.1b5.7b7.7b

Depreciation and Amortization

131.8m266.7m402.4m130.0m257.9m385.3m113.2m349.0m595.7m

Accounts Payable

5.0b

Cash From Operating Activities

127.7m1.4b1.4b883.3m2.3b3.3b8.8b13.2b3.4b
KRWFY, 2016

Revenue/Employee

94.8m

Financial Leverage

1.1 x
Show all financial metrics

Rsupport Operating Metrics

Apr, 2018Mar, 2020

Partners

2325
Show all operating metrics

Rsupport Revenue Breakdown

Embed Graph

Rsupport revenue breakdown by business segment: 80.8% from RemoteCall, 14.6% from RemoteView and 4.6% from Other

Rsupport Cybersecurity Score

Cybersecurity ratingPremium dataset

C

77/100

SecurityScorecard logo

Rsupport Online and Social Media Presence

Embed Graph

Rsupport Blogs

[Mar. 22nd, 2021] RemoteCall ASP Scheduled Maintenance Notice

Hello, this is RemoteCall Team. First, thank you for being our loyal customer. To provide you with the best and more reliable service, we will be performing a scheduled maintenance and updates on the following date and time. Date: March 22nd, 2021 Time: 18:30 ~ 02:00 (23rd) KST Updates and changes  …

New “RemoteCall remote support” App for RemoteCall Web Viewer Release Announcement (May 27, 2019)

Dear RemoteCall users,   First, thank you for using our service.   On May 27, 2019, we have updated the RemoteCall 6.0 ASP service. The biggest change was the addition of mobile support using “RemoteCall Web Viewer”.   Now, support agents can just open a browser on their PC or mobile device and prov…

[Jun. 18th, 2019] Scheduled Maintenance Notice

Attention Rsupport customers,   We are writing to notify you of scheduled server maintenance for RemoteCall and brand sites for the following date and time:   Date: Jun. 18th, 2019 Time: 02:00 – 16:00 UTC   Internationally Observed Times San Francisco: 18:00 (Jun 17) – 08:00 (PST) New York: 21:00 (J…

[Apr. 22nd, 2019] Scheduled Maintenance Notice

Attention Rsupport customers,   We are writing to notify you of a scheduled server maintenance for RemoteView and brand sites for the following date and time:   Date: Apr. 22nd, 2019 Time: 15:00 – 22:00 UTC   Internationally Observed Times San Francisco: 08:00 – 15:00 (PST) New York: 11:00 – 18:00 (…

[Apr. 15th, 2019] Scheduled Maintenance Notice

Attention Rsupport customers, We are writing to notify you of a scheduled server maintenance for RemoteView and liteCam for the following date and time: Date: Apr. 15th, 2019 Time: 15:00 – 22:00 UTC Internationally Observed Times San Francisco: 08:00 – 15:00 (PST) New York: 11:00 – 18:00 (EST) Londo…

[Mar. 25th, 2019] Scheduled Maintenance Notice

Attention Rsupport customers, We are writing to notify you of a scheduled server maintenance for RemoteView for the following date and time: Date: Mar. 25th, 2019 Time: 15:00 – 22:00 UTC Internationally Observed Times San Francisco: 08:00 – 15:00 (PST) New York: 11:00 – 18:00 (EST) London: 15:00 – 2…
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Rsupport Frequently Asked Questions

  • When was Rsupport founded?

    Rsupport was founded in 2001.

  • Who are Rsupport key executives?

    Rsupport's key executives are Hyung Su Seo.

  • How many employees does Rsupport have?

    Rsupport has 208 employees.

  • What is Rsupport revenue?

    Latest Rsupport annual revenue is ₩24.7 b.

  • What is Rsupport revenue per employee?

    Latest Rsupport revenue per employee is ₩118.8 m.

  • Who are Rsupport competitors?

    Competitors of Rsupport include Veracode, Splashtop and BeyondTrust.

  • Where is Rsupport headquarters?

    Rsupport headquarters is located at 10 Wiryeseong-daero, Bangi-dong, Songpa-gu, Seoul.

  • Where are Rsupport offices?

    Rsupport has offices in Seoul, Englewood Cliffs, Chaoyang Qu and Minato City.

  • How many offices does Rsupport have?

    Rsupport has 4 offices.