Retention Science

OverviewSuggest Edit

Retention Science, the global leader in Retention Marketing, is a good way to target, engage and retain its customers. The company's data driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. Retention Science makes sophisticated data science and marketing automation simple to use for all marketing teams.
HQSanta Monica, CA, US
Employee Ratings4.5
Overall CultureB

Latest Updates

Employees (est.) (Sept 2021)61(-3%)
Cybersecurity ratingBMore

Key People/Management at Retention Science

Jerry Jao

Jerry Jao

Co-Founder & CEO
Derek Kwan

Derek Kwan

COO & Head of Product
Erin Tillotson

Erin Tillotson

Director of Client Success
James Hotson

James Hotson

Head of Sales
Vedant Dhandhania

Vedant Dhandhania

Director of Data Science
Lijen Tan

Lijen Tan

Director of Product Engineering
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Retention Science Office Locations

Retention Science has offices in Santa Monica, Loveland and Waltham
Santa Monica, CA, US (HQ)
2601 Ocean Park Blvd #104
Loveland, CO, US
3675 Precision Dr
Waltham, MA, US
1601 Trapelo Rd
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Retention Science Financials and Metrics

Summary Metrics

Founding Date


Retention Science total Funding

$12.8 m

Retention Science latest funding size

$750 k

Time since last funding

5 years ago

Retention Science investors

Retention Science's latest funding round in October 2016 was reported to be $750 k. In total, Retention Science has raised $12.8 m
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Retention Science Cybersecurity Score

Cybersecurity ratingPremium dataset



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Retention Science Online and Social Media Presence

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Retention Science Company Culture

  • Overall Culture



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Retention Science News and Updates

Retention Science Blogs

[Case Study] How Glossier Uses Content: 3 Tips To Master Brand Loyalty

Glossier’s Brand Loyalty: Rules For Marketing Your Content Online beauty startup Glossier is experiencing some enviable growth. It has a vocal, enthusiastic fan base, largely comprised of the much-sought-after millennial crowd. It’s a strong, recognizable brand built on its cool-girl aesthetic. The …

Assess Your Holiday 2021 Readiness

It’s time to call it: the “customer journey,” as you know it, is officially dead. It’s a concept that sprang into the industry’s collective consciousness when retail met the Internet, forever changing the way people interact and shop with brands. With… The post Assess Your Holiday 2021 Readiness app…

What You Need To Know About Apple iOS15

There’s a lot of talk right now about Apple’s upcoming Mail Privacy changes, rolling out with iOS15 sometime between September and November 2021, and how they’ll impact email marketing.  While things like open rate will be affected, you won’t need to worry about negative impacts... The post What You…

Your Top Email Marketing Strategy Questions, Answered

Email marketing is to a marketer what a claw hammer is to a carpenter, the most commonly used and arguably one of the handiest tools for getting the job done. Everybody’s doing email marketing yet questions remain as to the best ways to optimize it... The post Your Top Email Marketing Strategy Quest…

Fireside Chat | Omnichannel Marketing and Smart Content Recommendations [2021] | ReSci

We hosted a fireside chat with Jerry Jao, the CEO of Retention Science, following a retail ecommerce industry event.  We opened up the discussion on omnichannel marketing and smart content recommendations to ecommerce business leaders and marketers. Some top-of-mind topics included omnichannel and S…

AI | Growing your Ecommerce Beauty or Personal Care Brand [2021]

Things are looking rosy for ecommerce beauty and personal care businesses. Statista reports that the global skincare market is projected to grow to $180B by 2024. On top of that online and other non-store sales are expected to reach between $1.14 trillion and $1.19 trillion... The post AI | Growing …
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Retention Science Frequently Asked Questions

  • When was Retention Science founded?

    Retention Science was founded in 2012.

  • Who are Retention Science key executives?

    Retention Science's key executives are Jerry Jao, Derek Kwan and Erin Tillotson.

  • How many employees does Retention Science have?

    Retention Science has 61 employees.

  • Who are Retention Science competitors?

    Competitors of Retention Science include Pure 360, Voyado and

  • Where is Retention Science headquarters?

    Retention Science headquarters is located at 2601 Ocean Park Blvd #104, Santa Monica.

  • Where are Retention Science offices?

    Retention Science has offices in Santa Monica, Loveland and Waltham.

  • How many offices does Retention Science have?

    Retention Science has 3 offices.