Replicant

OverviewSuggest Edit

Replicant is a company that develops a conversational AI voice technology for call centers. The company provides a platform that uses machine learning and manages phone calls between customers and the bot.

TypePrivate
Founded2017
HQKitchener, CA
Websitereplicant.ai

Latest Updates

Employees (est.) (Jan 2021)51(+7%)
Cybersecurity ratingAMore

Key People/Management at Replicant

Gadi Shamia

Gadi Shamia

CEO and Co-Founder
Benjamin Gleitz

Benjamin Gleitz

CTO and Co-Founder
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Replicant Office Locations

Replicant has offices in Kitchener and San Francisco
Kitchener, CA (HQ)
305 King St W
San Francisco, CA, US
1 Letterman Dr #3500, San Francisco
San Francisco, CA, US
582 Market St #905, San Francisco
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Replicant Financials and Metrics

Summary Metrics

Founding Date

2017

Replicant total Funding

$34 m

Replicant latest funding size

$27 m

Time since last funding

5 months ago

Replicant investors

Replicant's latest funding round in September 2020 was reported to be $27 m. In total, Replicant has raised $34 m
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Replicant Operating Metrics

Sep, 2020

Monthly Calls

2 m
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Replicant Cybersecurity Score

Cybersecurity ratingPremium dataset

A

95/100

SecurityScorecard logo

Replicant Online and Social Media Presence

Embed Graph

Replicant News and Updates

Replicant Raises $27 Million To Propel Its Voice AI For Customer Service Phone Calls

Replicant wants to take talking bots like Siri and Alexa to the next level: the highly conversational field of customer service.

Replicant needs your help to liberate Android in 2020

The Free Software Foundation (FSF) supports the work of several important free software projects through fiscal sponsorship in a program we call Working Together for Free Software.read more

Replicant Blogs

5 “Top of Minds” for Customer Service Leaders in 2021

At … 5 “Top of Minds” for Customer Service Leaders in 2021 READ THE ARTICLE The post 5 “Top of Minds” for Customer Service Leaders in 2021 appeared first on Replicant.

Patience Factors and Customer Service

Patience is a virtue, or at least so we’re told. Virtue or not, patience is something we are asked to practice on a regular basis—especially when on the phone with customer support. But with advances in modern technology, humans have...

What makes a great conversation?

I have been working in the Customer Service industry for the past five years and during that time, I have talked to many Customer Service leaders about the variety of metrics they measure: CSAT, AHT, abandonment rate and more. With...

Replicant Frequently Asked Questions

  • When was Replicant founded?

    Replicant was founded in 2017.

  • Who are Replicant key executives?

    Replicant's key executives are Gadi Shamia and Benjamin Gleitz.

  • How many employees does Replicant have?

    Replicant has 51 employees.

  • Who are Replicant competitors?

    Competitors of Replicant include PolyAI, Passage AI and Speechmatics.

  • Where is Replicant headquarters?

    Replicant headquarters is located at 305 King St W, Kitchener.

  • Where are Replicant offices?

    Replicant has offices in Kitchener and San Francisco.

  • How many offices does Replicant have?

    Replicant has 3 offices.