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PolyAI develops a machine learning platform for conversational artificial intelligence. The Company's platform enables the development of chatbots or voice-based agents capable of performing tasks across many application domains, using a plethora of world languages.

HQLondon, GB

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Employees (est.) (Mar 2020)36

Key People/Management at PolyAI

Nikola Mrkšić

Nikola Mrkšić

Co Founder & CEO
Tsung-Hsien Wen

Tsung-Hsien Wen

Pei-Hao Su

Pei-Hao Su

Co Founder & Lead Scientist
Yan Zhang

Yan Zhang

Chief Operating Officer
Lee Cottle

Lee Cottle

Chief Customer Officer
Sri Chandrasekar

Sri Chandrasekar

Board Member
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PolyAI Office Locations

PolyAI has an office in London
London, GB (HQ)
144A Clerkenwell Rd
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PolyAI Financials and Metrics

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Founding Date


PolyAI total Funding

$12 m

PolyAI latest funding size

$12 m

Time since last funding

a year ago

PolyAI investors

PolyAI's latest funding round in March 2019 was reported to be $12 m. In total, PolyAI has raised $12 m
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PolyAI Online and Social Media Presence

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PolyAI Blogs

Virtual Assistant Value Streams: Misrouted Calls

This is part one of a four part article series which will demonstrate how to identify value streams a virtual assistant can deliver through automating “customer-to-business” voice interactions. This series will look at how to measure quantifiable cost savings and track qualitative benefits that a vi…

The Business Case for Customer Service Automation

Customer service automation is nothing new, but very little has actually changed since the IVR was developed in the 1970s… until now. We have now reached a point where speech recognition and conversational AI technologies are sophisticated enough to reliably handle customer queries, and the next 3-5…

Why Businesses Regret Using Self-Build Solutions to Create Virtual Assistants

When it comes to building a virtual assistant, many companies will turn to bot-building platforms like Google Dialogflow, Amazon Lex and Microsoft Bot Framework. The appeal of developing virtual assistants in-house is understandable, but it’s a decision that many companies come to regret. In this po…

Restaurant Tech: Conversational AI vs Touch Tone / DTMF

While many prefer to make bookings online, 50% of diners are still reserving tables over the phone. But answering every single phone call is a problem that the restaurant industry has been facing since, well… forever. Restaurant staff simply don’t have the bandwidth to answer the phone consistently …

The Truth About End-to-End and Unsupervised Learning

There’s a common perception that creating an AI agent can be a simple process of end-to-end learning, where labelled data is fed to a model, and spat out neatly as a conversational agent. In conversational AI, end-to-end learning typically involves feeding a large amount of labelled conversations in…

Humans and AI Agents are Working Together Transform Restaurant Bookings

It’s no surprise that the restaurant industry is one of the UK’s most significant employers, with around 988,000 people working in the area. But staff turnover is high. According to the YouGov report, Retaining Britain’s Hospitality Workers, the sector has a retention rate of just 70%. For every 100…
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PolyAI Frequently Asked Questions

  • When was PolyAI founded?

    PolyAI was founded in 2017.

  • Who are PolyAI key executives?

    PolyAI's key executives are Nikola Mrkšić, Tsung-Hsien Wen and Pei-Hao Su.

  • How many employees does PolyAI have?

    PolyAI has 36 employees.

  • Who are PolyAI competitors?

    Competitors of PolyAI include Replicant, Explorium and MissingLink.

  • Where is PolyAI headquarters?

    PolyAI headquarters is located at 144A Clerkenwell Rd, London.

  • Where are PolyAI offices?

    PolyAI has an office in London.

  • How many offices does PolyAI have?

    PolyAI has 1 office.