Pypestream

OverviewSuggest Edit

Pypestream is a Customer Engagement Solution that connects businesses to their customers through the power of smart messaging to drive customer loyalty and satisfaction. We offer an end-to-end solution that supports multiple use cases across the organization, such as customer service inquiries (FAQs, claims), billing services (payments), and marketing and sales promotions (coupons and content). At the core of our solution is a Patented Smart Messaging Platform enabling brands to take advantage of personalized messaging—the preferred communication method for today’s consumers. Our solution empowers business process automation with chatbots and AI to deliver an on-demand, always-on customer experience that is fast, intuitive and seamless, under consumers’ terms, at their convenience. We enable transactions over messaging, allowing customers to easily process payments, submit claims, schedule appointments, and transfer and store critical files (eg. billing statements or medical records). Security, privacy and compliance are central to our platform with user authentication, audit trails, and strict data privacy standards across multiple industries. The Pypestream solution encompasses the consumer/customer-facing mobile app and web widgets, the Smart Messaging Platform, and contact center tools, such as dashboard analytics and reporting. We also easily integrate with existing contact center platforms and mobile apps. 
TypePrivate
HQNew York, US
Websitepypestream.com
Employee Ratings4.1

Latest Updates

Employees (est.) (Feb 2020)52(-1%)

Key People/Management at Pypestream

Richard Smullen

Richard Smullen

Founder & CEO
Rahul A. Garg

Rahul A. Garg

Chief Product Officer
Richard S. Braddock

Richard S. Braddock

Chairman
Julie Bilinkas

Julie Bilinkas

Chief of Staff
Mike Nannizzi

Mike Nannizzi

Director
Shawn Waite

Shawn Waite

VP Finance
Show more

Pypestream Office Locations

Pypestream has an office in New York
New York, US (HQ)
122 W 26th St 2nd floor
Show all (1)

Pypestream Financials and Metrics

Summary Metrics

Pypestream total Funding

$37.5 m

Pypestream latest funding size

$15 m

Time since last funding

a year ago

Pypestream investors

Pypestream's latest funding round in December 2018 was reported to be $15 m. In total, Pypestream has raised $37.5 m
Show all financial metrics

Pypestream Online and Social Media Presence

Embed Graph

Pypestream News and Updates

Pypestream raises $15 million for conversational enterprise AI

Conversational artificial intelligence startup Pypestream has raised $15 million to expand its messaging solutions and fuel growth.

Pypestream Blogs

Why Consumers Prefer Messaging

The post Why Consumers Prefer Messaging appeared first on Pypestream.

Shira Rubinoff: Episode 17 Forward Focused

The post Shira Rubinoff: Episode 17 Forward Focused appeared first on Pypestream.

Shep Hyken: Forward Focused Episode 16

The post Shep Hyken: Forward Focused Episode 16 appeared first on Pypestream.

Capgemini Qualified ScaleUp Pypestream Podcast

The post Capgemini Qualified ScaleUp Pypestream Podcast appeared first on Pypestream.

Death of a Legacy-Minded Company

The post Death of a Legacy-Minded Company appeared first on Pypestream.

Pypestream Selected for the AWS Partner Network Global Startup Program

December 5, 2019 – LAS VEGAS, Nevada – Pypestream announced today that it has been selected for the Amazon Web Services (AWS) Partner Network (APN) Global Startup Program. The announcement... The post Pypestream Selected for the AWS Partner Network Global Startup Program  appeared first on Pypestrea…
Show more

Pypestream Frequently Asked Questions

  • Who are Pypestream key executives?

    Pypestream's key executives are Richard Smullen, Rahul A. Garg and Richard S. Braddock.

  • How many employees does Pypestream have?

    Pypestream has 52 employees.

  • Who are Pypestream competitors?

    Competitors of Pypestream include msg.ai, Bold360 and Snowball.

  • Where is Pypestream headquarters?

    Pypestream headquarters is located at 122 W 26th St 2nd floor, New York.

  • Where are Pypestream offices?

    Pypestream has an office in New York.

  • How many offices does Pypestream have?

    Pypestream has 1 office.