Pypestream

OverviewSuggest Edit

Pypestream is a Customer Engagement Solution that connects businesses to their customers through the power of smart messaging to drive customer loyalty and satisfaction. We offer an end-to-end solution that supports multiple use cases across the organization, such as customer service inquiries (FAQs, claims), billing services (payments), and marketing and sales promotions (coupons and content). At the core of our solution is a Patented Smart Messaging Platform enabling brands to take advantage of personalized messaging—the preferred communication method for today’s consumers. Our solution empowers business process automation with chatbots and AI to deliver an on-demand, always-on customer experience that is fast, intuitive and seamless, under consumers’ terms, at their convenience. We enable transactions over messaging, allowing customers to easily process payments, submit claims, schedule appointments, and transfer and store critical files (eg. billing statements or medical records). Security, privacy and compliance are central to our platform with user authentication, audit trails, and strict data privacy standards across multiple industries. The Pypestream solution encompasses the consumer/customer-facing mobile app and web widgets, the Smart Messaging Platform, and contact center tools, such as dashboard analytics and reporting. We also easily integrate with existing contact center platforms and mobile apps. 
TypePrivate
Founded2015
HQNew York, NY, US
Websitepypestream.com
Employee Ratings4.6
Overall CultureC

Latest Updates

Employees (est.) (Jul 2021)69(+3%)
Cybersecurity ratingBMore

Key People/Management at Pypestream

Richard Smullen

Richard Smullen

CEO & Founder
Rahul A. Garg

Rahul A. Garg

Chief Product Officer
Gary MacDougall

Gary MacDougall

Chief Technology Officer
Julie Bilinkas

Julie Bilinkas

Chief of Staff
Brad Schweibold

Brad Schweibold

Chief Sales Officer
Aaron Goldblatt

Aaron Goldblatt

Chief of Staff
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Pypestream Office Locations

Pypestream has an office in New York
New York, NY, US (HQ)
122 W 26th St 2nd floor
New York, NY, US
1177 6th Ave 5th floor office
Show all (2)

Pypestream Financials and Metrics

Summary Metrics

Founding Date

2015

Pypestream total Funding

$42.1 m

Pypestream latest funding size

$4.65 m

Time since last funding

12 days ago

Pypestream investors

Pypestream's latest funding round in July 2021 was reported to be $4.7 m. In total, Pypestream has raised $42.1 m
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Pypestream Cybersecurity Score

Cybersecurity ratingPremium dataset

B

89/100

SecurityScorecard logo

Pypestream Online and Social Media Presence

Embed Graph

Pypestream Company Culture

  • Overall Culture

    C

    71/100

  • CEO Rating

    A

    83/100

  • Compensation

    F

    42/100

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Pypestream News and Updates

Pypestream raises $15 million for conversational enterprise AI

Conversational artificial intelligence startup Pypestream has raised $15 million to expand its messaging solutions and fuel growth.

Pypestream Blogs

Facebook announces Messenger API support for Instagram, selects Pypestream as an early partner

The post Facebook announces Messenger API support for Instagram, selects Pypestream as an early partner appeared first on Pypestream.

[Webinar] SLING TV: Becoming an automated digital brand

The post [Webinar] SLING TV: Becoming an automated digital brand appeared first on Pypestream.

Pypestream wants to kill the call center for good

The post Pypestream wants to kill the call center for good appeared first on Pypestream.

Be Customer Led Podcast with Liam Delap

The post Be Customer Led Podcast with Liam Delap appeared first on Pypestream.

Pypestream appoints Bart Swanson and Amitabh Sharma to Board

The post Pypestream appoints Bart Swanson and Amitabh Sharma to Board appeared first on Pypestream.

Pypestream announces the Customer Engagement Center

The post Pypestream announces the Customer Engagement Center appeared first on Pypestream.
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Pypestream Frequently Asked Questions

  • When was Pypestream founded?

    Pypestream was founded in 2015.

  • Who are Pypestream key executives?

    Pypestream's key executives are Richard Smullen, Rahul A. Garg and Gary MacDougall.

  • How many employees does Pypestream have?

    Pypestream has 69 employees.

  • Who are Pypestream competitors?

    Competitors of Pypestream include msg.ai, Bold360 and Nuffsaid.

  • Where is Pypestream headquarters?

    Pypestream headquarters is located at 122 W 26th St 2nd floor, New York.

  • Where are Pypestream offices?

    Pypestream has an office in New York.

  • How many offices does Pypestream have?

    Pypestream has 2 offices.