Pilot Flying J

OverviewSuggest Edit

Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers and travel plazas in North America with more than 650 locations throughout the United States and Canada and employee more than 24,000 team members. Pilot Flying J services over a million customers every day. 

As the No. 1 seller of over-the-road diesel fuel in the nation, Pilot Flying J is ranked No. 7 among America’s Largest Private Companies by Forbes, and in addition, was ranked #37 on the Transport Topics’ Top 100 Private Carriers list in 2013.

Pilot Flying J is not merely a travel center or a convenience store, but it’s a large retail and food operation, and matches big-box stores in retail revenue and food service sales. Pilot Flying J was ranked #13 by Restaurant Finance Monitor’s “Monitor 200 Report,” and named in the “50 Most Influential Franchisees in the World” by Nation’s Restaurant News.

TypePrivate
Founded1958
HQKnoxville, TN, US
Websitepilotflyingj.com
Employee Ratings3.3
Overall CultureC-

Latest Updates

Employees (est.) (Apr 2019)28,000(+17%)
Revenue (Y, 2018)$21.2 B(-7%)
Cybersecurity ratingCMore

Key People/Management at Pilot Flying J

James A. Haslam

James A. Haslam

Founder and Chairman
Jimmy Haslam

Jimmy Haslam

CEO
Ken Parent

Ken Parent

President
Kristin Seabrook

Kristin Seabrook

Chief Legal Counsel
Mike Rodgers

Mike Rodgers

Chief Strategy and Information Officer
Whitney Haslam Johnson

Whitney Haslam Johnson

Chief Experience Officer
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Pilot Flying J Office Locations

Pilot Flying J has offices in Knoxville, Brooks, Portage la Prairie and Rycroft
Knoxville, TN, US (HQ)
5508 Lonas Dr
Brooks, CA
1260 Cassils Rd E
Portage la Prairie, CA
Highway 1 East
Rycroft, CA
4725 50 St
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Pilot Flying J Financials and Metrics

Summary Metrics

Founding Date

1958
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Pilot Flying J Revenue

Pilot Flying J's revenue was reported to be $21.20 b in Y, 2018
USD

Revenue (Y, 2018)

21.2b
USDFY, 2015Y, 2018

Revenue

22.9b21.2b
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Pilot Flying J Cybersecurity Score

Cybersecurity ratingPremium dataset

C

79/100

SecurityScorecard logo

Pilot Flying J Online and Social Media Presence

Embed Graph

Pilot Flying J Company Culture

  • Overall Culture

    C-

    61/100

  • CEO Rating

    D+

    62/100

  • Compensation

    C+

    64/100

  • Diversity

    D

    56/100

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Pilot Flying J News and Updates

Celebrate Pi Day with Pizza Pies from Pilot Flying J

KNOXVILLE, Tenn., March 11, 2020 /PRNewswire/ -- In celebration of Pi Day on March. 14, Pilot Flying J, the largest network of travel centers in North America, is dishing out deep discounts on its pizzeria-quality pies: Guests can access an offer for $5 off whole pizzas now until March 15...

Pilot Flying J Grows Loyalty Program

KNOXVILLE, Tenn.—Pilot Flying J, the Tennessee-based travel center chain, is increasing mobile loyalty participation and penetration thanks to cloud-based data management, reports Chain Store Age.read more

Pilot Flying J Extends Parental Leave

KNOXVILLE, Tenn.—Pilot Flying J is now providing its 28,000-person workforce with a new gender-neutral parental leave program, reports Benefit News.read more

Pilot Flying J Invites Guests to Celebrate Coffee Day with Free Coffee

KNOXVILLE, Tenn., Sept. 26, 2019 /PRNewswire/ -- Celebrate National Coffee Day on Sept. 29 with a free cup of the "best coffee on the interstate" from Pilot Flying J. Guests who download or open the Pilot Flying J app on Sept. 29 will find an exclusive offer to redeem one free hot or iced...

Pilot Flying J Announces $10,000 Grand Prize Winner of 2019 Road Warrior Contest

KNOXVILLE, Tenn., Sept. 10, 2019 /PRNewswire/ -- Pilot Flying J announced the winners of its sixth annual Road Warrior contest on September 9, hosting a surprise celebration for the $10,000 grand prize winner as part of the company's kick off to National Truck Driver Appreciation Week....

Pilot Flying J Invites Guests to 'Relish' National Hot Dog Day

KNOXVILLE, Tenn., July 10, 2019 /PRNewswire/ -- Relish today and "ketchup" tomorrow by taking a break to savor a free hot dog from Pilot Flying J in celebration of National Hot Dog Day on July 17. Guests who download or open the Pilot Flying J app on July 17, will find an exclusive offer...
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Pilot Flying J Blogs

COVID-19 Update: Touchless Tech & Our Commitment to You

We’re always looking for ways to make your stops with us safer, faster and easier to get you back on the road quickly. Our technology team has been working hard to roll-out new capabilities – including contactless payments with tap-and-pay enabled pin pads, Google Pay and Apple Pay – to help you get…

Season of Giving Back: Hauliday Giveaway

It’s the most wonderful time of the year for a giveaway! Our Hauliday Giveaway is back and ready to reward drivers in a big way. It’s the season of giving and we are excited to give away prizes to professional drivers for their continuous hard work in the industry. Head over to our Pilot Flying...

Satisfy Your Tastes of the Season with Our Winter Offerings

Temperatures are dropping and the air is getting chilly, which can only mean winter is upon us. Although it may be getting colder, our delicious food and beverage options will satisfy your tastes of the season and help warm you up.   Stop in to fill up a festive holiday cup with our specially source…

Get to Know Our Incoming CEO: Shameek Konar

As the world looks forward to 2021, there are several reasons that we are excited about what’s to come. We are always looking to grow, innovate and evolve our business to better serve our guests and team members. It has been an incredible journey over the past 62 years since Mr. Jim Haslam founded P…

Thank You, Team Members and Professional Drivers

Despite a challenging year, we all have much to be thankful for at Pilot Company, thanks to the amazing efforts of our team members and professional drivers. Although this year has been unlike any other due to the COVID-19 pandemic, our team members immediately rose to the challenge and took care of…

Thanksgiving Travel Tips from Professional Drivers

Thanksgiving is almost here and we want you to stay safe, especially if you plan to hit the road this holiday. AAA predicts just 50 million Americans (down 10% from last year) will hit the road and skies this Thanksgiving, with 47.8 million driving to their destinations. Since professional drivers l…
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Pilot Flying J Frequently Asked Questions

  • When was Pilot Flying J founded?

    Pilot Flying J was founded in 1958.

  • Who are Pilot Flying J key executives?

    Pilot Flying J's key executives are James A. Haslam, Jimmy Haslam and Ken Parent.

  • How many employees does Pilot Flying J have?

    Pilot Flying J has 28,000 employees.

  • What is Pilot Flying J revenue?

    Latest Pilot Flying J annual revenue is $21.2 b.

  • What is Pilot Flying J revenue per employee?

    Latest Pilot Flying J revenue per employee is $757.1 k.

  • Who are Pilot Flying J competitors?

    Competitors of Pilot Flying J include Tops Markets, Japan Centre and Wegmans.

  • Where is Pilot Flying J headquarters?

    Pilot Flying J headquarters is located at 5508 Lonas Dr, Knoxville.

  • Where are Pilot Flying J offices?

    Pilot Flying J has offices in Knoxville, Brooks, Portage la Prairie and Rycroft.

  • How many offices does Pilot Flying J have?

    Pilot Flying J has 4 offices.