Patients Know Best

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Patients Know Best provides hospitals with personal health records software so that their patients can better manage their health. The software helps patients take control of their health, physicians increase the efficiency of communication and hospitals to increase revenues.

HQCambridge, GB

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Employees (est.) (Sept 2021)64(+4%)
Cybersecurity ratingCMore

Key People/Management at Patients Know Best

Mohammad Al-Ubaydli

Mohammad Al-Ubaydli

CEO and Founder
Katie Bettell-Higgins

Katie Bettell-Higgins

VP Customer Success
Sally Rennison

Sally Rennison

VP of Sales
Ian Bastow

Ian Bastow

Chief Financial Officer
Shailesh Suri

Shailesh Suri

VP of Product
Richard Smith

Richard Smith

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Patients Know Best Office Locations

Patients Know Best has an office in Cambridge
Cambridge, GB (HQ)
Cowley Rd
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Patients Know Best Financials and Metrics

Summary Metrics

Founding Date


Patients Know Best total Funding

$7.9 m

Patients Know Best latest funding size

$5.26 m

Time since last funding

6 years ago

Patients Know Best investors

Patients Know Best's latest funding round in December 2015 was reported to be $5.3 m. In total, Patients Know Best has raised $7.9 m
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Patients Know Best Revenue

Cash (31-Dec-2018)

GBPFY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018



Accounts Receivable


Current Assets



FY, 2009

Financial Leverage

-4.3 x
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Patients Know Best Cybersecurity Score

Cybersecurity ratingPremium dataset



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Patients Know Best Online and Social Media Presence

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Patients Know Best Blogs


We’re pleased to share with you that more new teams joined the Patients Know Best (PKB) community in August and have started using PKB with their patients. Continue reading The post LIVE SITES – AUGUST 2021 appeared first on Patients Know Best Blog.

Monthly NHS App Live Sites – AUGUST

PKB and NHS App integration is now available in more areas for patients to access more of their health information Continue reading

Cycle to Work Day

Today is ‘Cycle to Work’ day!  As many of you may know, Patients Know Best is a completely remote company and have been since ourContinue reading

PKB available on HSSF Self-Supported-Management

News 23 July 2021 by Sally Rennison Patients Know Best (PKB) have been awarded a place on the new Health System Support Framework (HSSF) service Line 1: Self-Supported-Management Measures. Supported Self Management Patients Know Best are delighted to have been awarded a place on the new Health Syste…

NHS login on UK team registration pages

We have updated the team-based self-registration pages on our UK server with a button to register using NHS login. Patients are able to use theirContinue reading


Welcome to July’s installment of our upcoming development blog. This month we are making improvements to our email notifications and user interface, and adding moreContinue reading
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Patients Know Best Frequently Asked Questions

  • When was Patients Know Best founded?

    Patients Know Best was founded in 2008.

  • Who are Patients Know Best key executives?

    Patients Know Best's key executives are Mohammad Al-Ubaydli, Katie Bettell-Higgins and Sally Rennison.

  • How many employees does Patients Know Best have?

    Patients Know Best has 64 employees.

  • Who are Patients Know Best competitors?

    Competitors of Patients Know Best include American Mission Hospital, Avhana Health and TruCode.

  • Where is Patients Know Best headquarters?

    Patients Know Best headquarters is located at Cowley Rd, Cambridge.

  • Where are Patients Know Best offices?

    Patients Know Best has an office in Cambridge.

  • How many offices does Patients Know Best have?

    Patients Know Best has 1 office.