Patients Know Best

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Patients Know Best provides hospitals with personal health records software so that their patients can better manage their health. The software helps patients take control of their health, physicians increase the efficiency of communication and hospitals to increase revenues.

HQCambridge, GB

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Employees (est.) (Jun 2021)64(-3%)
Cybersecurity ratingCMore

Key People/Management at Patients Know Best

Mohammad Al-Ubaydli

Mohammad Al-Ubaydli

CEO and Founder
Katie Bettell-Higgins

Katie Bettell-Higgins

VP Customer Success
Sally Rennison

Sally Rennison

VP of Sales
Ian Bastow

Ian Bastow

Chief Financial Officer
Shailesh Suri

Shailesh Suri

VP of Product
Richard Smith

Richard Smith

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Patients Know Best Office Locations

Patients Know Best has an office in Cambridge
Cambridge, GB (HQ)
Cowley Rd
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Patients Know Best Financials and Metrics

Summary Metrics

Founding Date


Patients Know Best total Funding

$7.9 m

Patients Know Best latest funding size

$5.26 m

Time since last funding

6 years ago

Patients Know Best investors

Patients Know Best's latest funding round in December 2015 was reported to be $5.3 m. In total, Patients Know Best has raised $7.9 m
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Patients Know Best Revenue

Cash (31-Dec-2018)

GBPFY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018



Accounts Receivable


Current Assets



FY, 2009

Financial Leverage

-4.3 x
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Patients Know Best Cybersecurity Score

Cybersecurity ratingPremium dataset



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Patients Know Best Online and Social Media Presence

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Patients Know Best Blogs

Carers Week 2021 – a Personal Insight by Professor David Grayson CBE

Professor David Grayson CBE gives his personal insight into the importance of patient-centric healthcare systems, including the carer, for Carers Week 2021Continue reading

Development update – May 2021

Read our next instalment of our upcoming development blog for May.Continue reading

Improving clinical pathways for Dermatology patients

It’s making life a lot easier using the messaging functionality in PKB rather than phone calls as it speeds everything up. It has definitely reduced the number of phone calls that we receive and we can respond to an email quicker than a phone call message The post Improving clinical pathways for De…

HL7 API – Adding patients to teams update

We are expanding our HL7 API to enable patients to be added to teams at any time.Continue reading

A look back at Mental Health Awareness week and a view to the future

A look back on our week highlighting our forward thinking, innovative customers supporting mental healthContinue reading

Mental Health Awareness Week – Oxford Health NHS Foundation Trust

We will be talking here about Oxford Health NHS Foundation Trust's long standing programme of work with Patients Know Best within the Ketamine Treatment Service for treatment-resistant depressionContinue reading
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Patients Know Best Frequently Asked Questions

  • When was Patients Know Best founded?

    Patients Know Best was founded in 2008.

  • Who are Patients Know Best key executives?

    Patients Know Best's key executives are Mohammad Al-Ubaydli, Katie Bettell-Higgins and Sally Rennison.

  • How many employees does Patients Know Best have?

    Patients Know Best has 64 employees.

  • Who are Patients Know Best competitors?

    Competitors of Patients Know Best include American Mission Hospital, Avhana Health and TruCode.

  • Where is Patients Know Best headquarters?

    Patients Know Best headquarters is located at Cowley Rd, Cambridge.

  • Where are Patients Know Best offices?

    Patients Know Best has an office in Cambridge.

  • How many offices does Patients Know Best have?

    Patients Know Best has 1 office.