Whether you write an email to the support team of your laptop vendor or call the IT team to fix your telephone, it is highly potential that your email or call goes into a ticket request system just like OTRS to manage a lot of such requests. Because every member of the service staff has access to it, your request gets answered more quickly and workloads can be balanced more easily. OTRS is used by more than 130,000 organizations worldwide and by 60 percent of DAX 30 companies. Key customers include industry leaders such as NASA, Siemens and Nokia.
Oberursel (Taunus), DE
Size (employees)
51 (est)
OTRS was founded in 2007 and is headquartered in Oberursel (Taunus), DE
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OTRS Office Locations

OTRS has an office in Oberursel (Taunus)
Oberursel (Taunus), DE (HQ)
11 Zimmersmühlenweg
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OTRS Financials and Metrics

OTRS Financials

Market capitalization (30-Oct-2017)

14.9 m

Closing share price (30-Oct-2017)

OTRS's current market capitalization is €14.9 m.
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