OverviewSuggest Edit

    Openbay - Transforming the way people service their vehicles. 

    With Openbay you can: 
    - Submit unlimited service requests. 
    - Review offers from local mechanics. NOT estimates. These are the actual prices you will pay. 
    - Select a mechanic that best meets your needs. 
    - Book your appointment online or through the iOS mobile app. 
    - Pay through Openbay. Pay only when you say the vehicle had been satisfactorily repaired. 

    Openbay is easy to use and puts you in control of the automotive repair process. It's fast, convenient and free! 
    HQCambridge, MA, US
    Employee Ratings5

    Latest Updates

    Employees (est.) (Jun 2021)35(+3%)
    Cybersecurity ratingBMore

    Key People/Management at Openbay

    Rob Infantino

    Rob Infantino

    Founder & CEO

    Openbay Office Locations

    Openbay has an office in Cambridge
    Cambridge, MA, US (HQ)
    222 Third St #4000
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    Openbay Financials and Metrics

    Summary Metrics

    Founding Date


    Time since last funding

    8 years ago

    Openbay investors

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    Openbay Cybersecurity Score

    Cybersecurity ratingPremium dataset



    SecurityScorecard logo

    Openbay Online and Social Media Presence

    Embed Graph

    Openbay Blogs

    Openbay is the most convenient way to find, book and pay for auto repair, according to Brandfuge

    According to a recent article posted on Brandfuge and written by Patrick Fletcher, Openbay “is the most convenient way to find, book and pay for auto repair”. The entire team at Openbay agrees! Our users agree too given the high and favorable Google rating and reviews from customers that have used O…

    Master Service Pricing to Stand Out on the Openbay Marketplace

    Openbay vehicle owners consider several factors when deciding whether to book service at your business, including location, ratings and reviews, amenities, and, of course, price. Today we’re going to take an in-depth look at how service pricing works on the Openbay marketplace. Nobody knows your aut…

    Don’t Overlook this Simple Retention Tactic: Put Today’s and Tomorrow’s Customers in Need of Auto Repair and Service in the Driver’s Seat

    Overlooking a Simple Retention Tactic Sending out service reminders via e-mail or text, making follow-up calls, mailing postcards, scheduling next visits at the time of car delivery — there are many tactics automotive service-repair businesses can use to retain customers. But one simple tactic is of…

    ‘Now is the Time to Make a Change’: How BlueSky Tire & Auto Service Gives Today’s Consumers First-Class Service Using an Intelligent, Automated Chat Platform

    “Our vision is to do business the way today’s consumers want to do business,” says George Kingman, President of Advanced Shop Leadership. “This led us to Openbay Otis, the innovative intelligent chat platform from Openbay.” George brings decades of leadership and automotive industry expertise to ASL…

    Live Chat vs. Chatbots vs. Intelligent & Automated Chat and Messaging For Automotive Service Center Websites (Auto Repair)

    Which chat platform is right for your auto repair business website? There are several types of chat platforms available on the market today. From general live chat offerings to “chatbots” to fully automated AI powered chat (Intelligent chat). Which platform is right for your auto repair business dep…

    ’Otis Can Handle That’: Why Cleve-Hill Auto & Tire Uses Openbay Otis Intelligent Chat to Elevate the Online Customer Service Experience and Grow Service Revenue

    “At Cleve-Hill, we love customer service,” shares Joe Nicosia, Jr., Vice President of Cleve-Hill Auto & Tire. “In fact, it was our interest in new ways to better serve today’s customers that led us to Openbay Otis intelligent chat.”  Cleve-Hill Auto & Tire is a successful family-owned and -o…
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    Openbay Frequently Asked Questions

    • When was Openbay founded?

      Openbay was founded in 2011.

    • Who are Openbay key executives?

      Openbay's key executives are Rob Infantino.

    • How many employees does Openbay have?

      Openbay has 35 employees.

    • Who are Openbay competitors?

      Competitors of Openbay include KAVAK, Pitstop and Newlinks Technology.

    • Where is Openbay headquarters?

      Openbay headquarters is located at 222 Third St #4000, Cambridge.

    • Where are Openbay offices?

      Openbay has an office in Cambridge.

    • How many offices does Openbay have?

      Openbay has 1 office.