OverviewSuggest Edit

    Olark is a live chat platform that enables businesses to talk to customers browsing their website. The platform can help to track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help to personalize every interaction and strengthen customer relationships.

    HQWilmington, US
    Employee Ratings4.1

    Latest Updates

    Employees (est.) (Oct 2019)33(-5%)

    Key People/Management at Olark

    Ben Congleton

    Ben Congleton

    Deeps Ramanathan

    Deeps Ramanathan

    VP of Marketing
    Matt Pizzimenti

    Matt Pizzimenti

    Julie Williams

    Julie Williams

    Head of Product Design
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    Olark Office Locations

    Olark has an office in Wilmington
    Wilmington, US (HQ)
    427 N Tatnall St #73055
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    Olark Financials and Metrics

    Summary Metrics

    Founding Date


    Time since last funding

    10 years ago

    Olark investors

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    Olark Operating Metrics

    Olark's Customers was reported to be 40 k in Sep, 2019.
    Sep, 2019




    40 k


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    Olark Online and Social Media Presence

    Embed Graph

    Olark News and Updates

    Global Live Chat Software Market Industry & Opportunity Forecast 2018-2023 Profiling Key Player like LivePerson, JivoSite, Kayako, LiveZilla, Olark, Provide Support, PureChat, UserLike, Velaro, Woopra

    Live Chat Software Market statistical examining report about the new Advances and Prospects in Live Chat Software Market, which serves current and Live Chat Software future specialized and financial points of interest of the Live Chat Software business to 2023. The objective of Live Chat Software ma…

    Olark Blogs

    All Hands Support


    We're tidying up your Olark navigation

    Over the coming weeks, we'll be improving your Olark navigation menus. Product Designer Taylor LeCroy talks about the decisions behind the new look: 

    Ultimate Guide to Remote Office Parties

    It's that time of year again — when colleagues 'round the world gather in restaurant lounges, hotel bars, and tinseled-up conference rooms for that most eagerly-anticipated of events...the company holiday party!

    8 Unexpected Ways to Combine Live Chat with Ecommerce

    In this post, Robert Brandl, owner of WebsiteToolTester, shares some creative ideas for using live chat to improve your online store and increase your sales.

    How Olark Defined Our Company Values

    As we scaled our startup, we knew we needed more than just a mission statement to focus our team, improve our hiring practices, and keep communications issues in the workplace at a minimum. In 2012 Olarkers began formulating a list of values to do just that.

    How an ISO Certified Company Uses Live Chat

    Question: What do industries like auto, supply, and manufacturing have in common?Answer: They’ve been around a heck of a lot longer than live chat.
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    Olark Frequently Asked Questions

    • When was Olark founded?

      Olark was founded in 2008.

    • Who are Olark key executives?

      Olark's key executives are Ben Congleton, Deeps Ramanathan and Matt Pizzimenti.

    • How many employees does Olark have?

      Olark has 33 employees.

    • Who are Olark competitors?

      Competitors of Olark include Drift, Userlike and Datanyze.

    • Where is Olark headquarters?

      Olark headquarters is located at 427 N Tatnall St #73055, Wilmington.

    • Where are Olark offices?

      Olark has an office in Wilmington.

    • How many offices does Olark have?

      Olark has 1 office.