Observe.AI

OverviewSuggest Edit

Observe.AI is a company that develops a quality assurance engine created to turn customer conversations into actionable intelligence. It utilizes artificial intelligence to provide an all-round view of all customer touchpoints over voice, email, and chat, contextual understanding of every utterance and speech with text accuracy on noisy audio streams, enabling businesses to increase sales conversion and customer retention.
TypePrivate
Founded2017
HQSan Francisco, CA, USMap
Websiteobserve.ai
Employee Ratings4.8More
View Jobs (18)

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Latest Updates

Employees (est.) (Jul 2021)191(+6%)
Job Openings18

Key People/Management at Observe.AI

Swapnil Jain

Swapnil Jain

CEO
Akash Singh

Akash Singh

CTO
Sharath Keshava Narayana

Sharath Keshava Narayana

CRO
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Observe.AI Office Locations

Observe.AI has offices in San Francisco, Plano and Bengaluru
San Francisco, CA, US (HQ)
300 Brannan St #502, San Francisco
Plano, TX, US
7700 Windrose Ave g170
Bengaluru, IN
5, 14th Main Rd, Sector 4, HSR Layout
Bengaluru, IN
No.643, 80 Feet Rd, opp. Swathi Maharaja Hotel, 4th Block, Koramangala 4th Block, Koramangala
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Observe.AI Financials and Metrics

Summary Metrics

Founding Date

2017

Observe.AI total Funding

$88.3 m

Observe.AI latest funding size

$54 m

Time since last funding

a year ago

Observe.AI investors

Y Combinator, Menlo Ventures, Scale Venture Partners, Nexus Venture Partners, Steadview Capital, Gokul Rajaram, Liquid 2 Ventures, NGP Capital, Hack VC, Emergent Ventures, Maschmeyer Group Ventures, 01 Advisors, Next47 Ventures
Observe.AI's latest funding round in September 2020 was reported to be $54 m. In total, Observe.AI has raised $88.3 m
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Observe.AI Operating Metrics

Observe.AI's Customers was reported to be 100 in Dec, 2019.
Dec, 2019

Customers

100
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Observe.AI Online and Social Media Presence

Observe.AI's Trends

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Observe.AI News and Updates

September 17, 2020

India: Voice AI startup Observe.AI raises $54m led by Menlo Ventures

The startup will use the proceeds to expand its go-to-market programmes and invest in R&D.  The post India: Voice AI startup Observe.AI raises $54m led by Menlo Ventures appeared first on DealStreetAsia.
September 16, 2020

[Funding alert] Observe.AI raises $54M in Series B round led by Menlo Ventures

With this round of funding, Observe.AI plans to expand its go-to-market programmes and invest in R&D.
September 15, 2020

Observe.ai raises $54 million to analyze call center conversations

Call analytics startup Observe.ai, which taps AI to glean insights from customer service recordings, raised $54 million in a funding round.
September 15, 2020

Contact center startup Observe.ai raises $54M in new round of funding

Call center software startup Observe.AI said today it has closed on a sizable $54 million round of funding that brings its total amount raised to $88 million. Menlo Ventures led the Series B round, with participation from Next47 Ventures and NGP Capital. While companies like Google LLC are busy usi…
June 27, 2020

[Jobs roundup] Join the Y-Combinator-backed voice AI platform Observe.AI with these openings

Observe.AI has raised $34 million from investors in India and the US. If you wish to work with the startup, then these openings might excite you.
January 28, 2020

San Francisco-based Observe.ai found the target market first and then built a product, contrary to the vice versa

With $35 million in total funding, San Francisco-based Observe.ai is actively looking to expand its footprint in the Indian market, while scouting for engineers for its Bengaluru office.

 Observe.AI Frequently Asked Questions

  • When was Observe.AI founded?

    Observe.AI was founded in 2017.

  • Who are Observe.AI key executives?

    Observe.AI's key executives are Swapnil Jain, Akash Singh and Sharath Keshava Narayana.

  • How many employees does Observe.AI have?

    Observe.AI has 191 employees.

  • Who are Observe.AI competitors?

    Competitors of Observe.AI include Xnor.ai, Aigent and ConverseNow.

  • Where is Observe.AI headquarters?

    Observe.AI headquarters is located at 300 Brannan St #502, San Francisco, San Francisco.

  • Where are Observe.AI offices?

    Observe.AI has offices in San Francisco, Plano and Bengaluru.

  • How many offices does Observe.AI have?

    Observe.AI has 4 offices.