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National Insurance Producer Registry key operating metrics including Reseller Customers, environmental, and social and governance score (ESG).

Reseller Customers

53
8.2%

FY, 2023

Direct Customers

1.3K
3.6%

FY, 2023

New Customers

235
205.2%

FY, 2023

Operating Metrics

MetricsFY, 2022FY, 2023FY, 2024
Reseller Customers4953
Direct Customers1.2K1.3K
New Customers77235
Customer Interactions Handled Yearly 266K304.8K
Fielded Record307K
Customer Satisfaction Rate, percent0.9
Transactions138.5M
Producer Records8.9M
State Fees Processed$1.4B

Environmental, Social and Governance (ESG)

Overall

40-49 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub

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