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NatWest Group key operating metrics including Customers, environmental, and social and governance score (ESG).

Customers

19M

FY, 2022

Mobile Banking Users

7.7M
10.0%

FY, 2020

Brands

15
25.0%

FY, 2019

Operating Metrics

MetricsFY, 2017FY, 2018FY, 2019FY, 2020FY, 2021FY, 2022
Customers19M19M19M19M19M
Mobile Banking Users5.5M7M7.7M
Brands1215
Countries38
Total Deposits£391.7B£384.2B£389.7B£452.3B£506.1K£470.8B
Total Loans£321.6B£318.0B£337.6B£367.5B£366.7B£373.5K
Deposits from Customers£361.3B£360.9B£369.2B£431.7B£479.8B£450.3B
Loans to Customers£310.1B£305.1B£326.9B£360.5B£359.0B£366.3B
Assets Under Management£19.8B£23.2B£29.1B£30.2B£28.3B
Assets Under Administration£6.6B£7.2B£3.0B£5.4B£5.1B

Environmental, Social and Governance (ESG)

Overall

60-79 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub

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