Mobile Solutions Services Holdings is a SaaS company that provides full life-cycle mobile expense management services including procurement, staging and kitting, real-time expense management, business analytics and reporting, repair, and disposition. Its service includes the following:
• An expert Account Manager who assumes responsibility for performance and results
• A robust multi-carrier cloud-based portal (MWA) with a friendly, easy-to-use interface designed to accommodate multiple level administrators and end-users
• 95% or better service level adherence as specified in our contract
• 24x7, live, U.S.-based service desk for all mobility-related questions from administrators and employees
• Automated carrier invoice management and near real-time expense management
• Automated cost allocation reports shared with accounting department
• Automated data extraction from any Human Resource system
• Integrated service provider invoice management
• Managed EMM solution
• Inventory management to include staging and kitting.