Inmoment

    OverviewSuggest Edit

    InMoment is a cloud-based customer experience (CX) optimization platform that gives you the ability to listen to and engage with your customers to improve business results through better experiences. Our products and services include Voice of Customer (VoC), Social Reviews & Advocacy, Employee Engagement, Support, and Consulting. We are the leading VoC vendor for the food services, retail, and contact center industries, with deep domain expertise in B2B, healthcare, hospitality and numerous others. InMoment packages our products and services to address your industry’s specific needs.

    TypePrivate
    Founded2002
    HQSouth Jordan, US
    Websiteinmoment.com
    Employee Ratings3.3

    Latest Updates

    Employees (est.) (Nov 2020)608(+6%)
    Cybersecurity ratingDMore

    Key People/Management at Inmoment

    Andrew Joiner

    Andrew Joiner

    Chief Executive Officer
    David Blakers

    David Blakers

    Managing Director, APAC
    Brian Clark

    Brian Clark

    EVP, Customers and Solutions
    Kristi Knight

    Kristi Knight

    Chief Marketing Officer
    Bryan Rellinger

    Bryan Rellinger

    EVP, Solutions and Services
    Gary Challburg

    Gary Challburg

    VP and General Counsel
    Show more

    Inmoment Office Locations

    Inmoment has offices in South Jordan, Atlanta, Bloomington, Fenton and in 10 other locations
    South Jordan, US (HQ)
    10355 S Jordan Gateway #600
    Atlanta, US
    Atlanta Plaza, 950 East Paces Ferry Rd NE #2250
    Bloomington, US
    7760 France Ave S #920
    Fenton, US
    1355 N Hwy Dr 3rd floor
    Maumee, US
    1740 Indian Wood Cir 1st & 2nd floor
    West Lake Hills, US
    900 S Capital of Texas Hwy #125
    Show all (14)

    Inmoment Financials and Metrics

    Summary Metrics

    Founding Date

    2002

    Inmoment Cybersecurity Score

    Cybersecurity ratingPremium dataset

    D

    68/100

    SecurityScorecard logo

    Inmoment Online and Social Media Presence

    Embed Graph

    Inmoment News and Updates

    InMoment Announced as One of Americas Best Employers for Women

    Forbes survey of American workers recognizes tech company’s focus on career development, diversity, and company culture for women.read more

    MaritzCX, An InMoment Company, Named an Employee Experience Management Platform Leader by Independent Research Firm

    Forrester analysts recognized the company’s EX solution as being a mature EX offering with strong trend analysis capabilities and the ability to make useful recommendations. The report stated, “The solution has much of what large enterprises are looking for — including advanced data transformation a…

    InMoment Client Announced as Finalist in UK Customer Experience Awards

    Prestigious UK Customer Experience Awards recognise and celebrate customer experience excellence and innovation.read more

    Inmoment Blogs

    3 Powerful Ways to Create Engaging Transactional Customer Surveys

    Few elements of customer engagement matter more than well-designed transactional customer surveys. You need feedback from your customers and they deserve a chance to provide it. And a well-designed survey can help everyone achieve these respective goals. With that in mind, we’re going to take you th…

    Tons of CX Data? Here’s How to Make Sense of It

    If there’s anything organizations aren’t hurting for these days, it’s data. Brands may have been avidly searching for it once upon a time, but nowadays, they face the opposite dilemma: having more data than they might know what to do with. This is particularly true for experience program data—a few …

    How 3 Brands Are Actively Improving Customer Experiences

    Be honest: what do you think of when you hear someone is “managing” something? Is a person performing a task well if they are just “managing” it? Or are they barely keeping their heads above water? That’s why at InMoment, we have done away with simple experience management and have fully embraced Ex…

    The Doctor is (Virtually) In: COVID and Telemedicine Experience

    Many patients—especially those at high risk—prefer virtual visits and consultations with their doctors. As a result, there’s been a sharp uptick in telemedicine over the course of this year amid COVID. The post The Doctor is (Virtually) In: COVID and Telemedicine Experience appeared first on InMome…

    What Holiday Shoppers Expect In Store & Online

    Do you know what holiday shoppers need from you this season? What about what matters most to them in store? Or what is most important to them when it comes to their experience on your website? The post What Holiday Shoppers Expect In Store & Online appeared first on InMoment.

    How COVID-19 Has Impacted Patients’ Hospital Perceptions

    The Coronavirus pandemic has altered patients’ perceptions of everything about hospitals, including how they move through the facility and interact with its employees. The post How COVID-19 Has Impacted Patients’ Hospital Perceptions appeared first on InMoment.
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    Inmoment Frequently Asked Questions

    • When was Inmoment founded?

      Inmoment was founded in 2002.

    • Who are Inmoment key executives?

      Inmoment's key executives are Andrew Joiner, David Blakers and Brian Clark.

    • How many employees does Inmoment have?

      Inmoment has 608 employees.

    • Who are Inmoment competitors?

      Competitors of Inmoment include msg.ai, Survaider and Metric Insights.

    • Where is Inmoment headquarters?

      Inmoment headquarters is located at 10355 S Jordan Gateway #600, South Jordan.

    • Where are Inmoment offices?

      Inmoment has offices in South Jordan, Atlanta, Bloomington, Fenton and in 10 other locations.

    • How many offices does Inmoment have?

      Inmoment has 14 offices.