Microsoft Dynamics develops customer relationship management, enterprise resource planning and business solutions software for small- and medium-sized enterprises and businesses.Microsoft Dynamics offers CRM solution software to deliver a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in the sales, marketing and customer service fields. It also provides ERP and business solution software such as Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics SL. In addition, Microsoft Dynamics offers service plans, self-support, training, documentation, and convergence services. It serves the sales, retail, customer service, manufacturing, financial services, and public sector industries as well as CIOs, CFOs, and HR managers worldwide.