Microautomation is a company that provides contact center and emergency communications solutions. Its products include CallCenter Millennium (CCM), a computer telephony integration (CTI) suite of products for call centers; MicroStudy, a cloud-based data collection solution for clinical research; OmniScribe, a platform that generates transcripts of live client conversations; etc. The company also provides contact center optimization, cloud automation, text illness compliance monitoring, and customer experience assessment services. Microautomation caters to energy and utilities, healthcare, retail, energy, banking, government, and other sectors.