Mi9 Retail is an enterprise software provider for large retailers. The Company offers a lineup of software that includes Mi9 Point of Sale (store operations), Mi9 Merchant (merchandising system), Mi9 Mosaic Clienteling and Mi9 CRM (customer engagement), Mi9 Intelligence (business intelligence and retail analytics), Mi9 e-Commerce (D2C and B2B), and Mi9 OMS (order management system). Mi9 Retail also offers professional services including the Mi9 Retail cloud, implementation services, development services, and support services.

Employee Rating

HQMiami, US
Size (employees)422 (est)+3%
Mi9 Retail was founded in 2001 and is headquartered in Miami, US
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Key People/Management at Mi9 Retail

Neil Moses

Neil Moses

Chief Executive Officer, Board Member
Jason Williams

Jason Williams

President and Chief Financial Officer, Board Member
Ernie Eichenbaum

Ernie Eichenbaum

Charles Kaplan

Charles Kaplan

Chief Marketing Officer
Eugene Voronov

Eugene Voronov

Senior Vice President, Research & Development
Gregg Monastiero

Gregg Monastiero

Senior Vice President, Worldwide Sales
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Mi9 Retail Office Locations

Mi9 Retail has offices in Miami, Pleasanton, Boston, Dorval and in 4 other locations
Miami, US (HQ)
600 12000 Biscayne Blvd
Boston, US
50 Milk St
Pleasanton, US
160 5000 Hopyard Rd
Ruse, BG
Aleksandrovska str 26
Dorval, CA
401 2020 Rte Transcanadienne
Toronto, CA
1000 251 Consumers Rd
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Mi9 Retail Financials and Metrics

Summary Metrics

Founding Date


Time since last funding

2 years ago

Mi9 Retail investors

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Mi9 Retail Operating Metrics

Mi9 Retail's Enterprise Customers was reported to be 66 in Mar, 2018.
Apr, 2015Mar, 2018

Enterprise Customers


SKUs Offered

100 k

Dealers' Locations



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Mi9 Retail Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
JustEnoughJanuary 15, 2018
Applications Systems Corporation
JustEnough Software Corporation
Raymark Xpert Business Systems
Software Development
Upshot Commerce
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Mi9 Retail Online and Social Media Presence

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Mi9 Retail News and Updates

Mi9 Retail Welcomes Chief Technology Officer John Sarvari to Leadership Team

MIAMI, Dec. 21, 2018 /PRNewswire/ -- Mi9 Retail, a leading provider of omni-channel retail solutions, is pleased to announce the appointment of John Sarvari as Chief Technology Officer. He joins the Mi9 Retail senior leadership team and assumes responsibility for the company's technology...

Mi9 Retail Congratulates Tea Collection for Achieving Record-Breaking Online Sales

MIAMI, Dec. 11, 2018 /PRNewswire/ -- Mi9 Retail, a leading provider of omni-channel retail solutions, is pleased to announce that its customer, Tea Collection, achieved record-breaking sales during this year's Black Friday/Cyber Monday promotions. Tea Collection is a childrenswear...

Mi9 Retail Dominates the RIS News 2018 Software Leaderboard

MIAMI, Dec. 7, 2018 /PRNewswire/ -- Mi9 Retail is thrilled to announce that it has placed number one overall in this year's RIS Software Leaderboard. Mi9 Retail also ranked number one in five other top-10 lists and is noted in a total of 24 top-10 lists. The annual RIS Software...

Mi9 Retail Announces Intent to Acquire MyWebGrocer

MIAMI, Oct. 15, 2018 /PRNewswire/ -- Mi9 Retail, a leading provider of end-to-end software solutions for retailers, wholesalers, and brands, announced today that it has signed a contract to acquire MyWebGrocer (MWG), a leading software and digital media company to the grocery and Consumer ...

HGGC Leads Consortium With General Atlantic and Respida Capital to Create Global Retail Software Platform Through Merger of Mi9 Retail and MyWebGrocer

PALO ALTO, Calif., Oct. 15, 2018 /PRNewswire/ -- HGGC, a leading middle market private equity firm, today announced that it has signed a definitive agreement to lead the merger of Mi9 Retail ("Mi9"), a prominent provider of omni-channel retail solutions, and HGGC portfolio company...

Mi9 Retail CEO, Neil Moses, Ranks #9 On Top 50 SaaS CEOs report

MIAMI, Aug. 23, 2018 /PRNewswire/ -- Mi9 Retail, a leading provider of omni-channel retail solutions, is pleased to announce that its CEO, Neil Moses, has been named to the Top 50 SaaS CEOs report. The top CEOs were selected from nearly 5,000 nominations based on the detailed reviews...
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Mi9 Retail Blogs

What do shoppers really want in 2019?

We live in an era of instant gratification. Bored? There’s an app for that. Hungry? Uber Eats will deliver whatever you crave in thirty minutes. Out of laundry detergent? Amazon Prime will have it on your doorstep tomorrow morning or even sooner, and once you set up automatic re-ordering, you will n…

Video: Retail Done Right

When retail is done just right, the result is happy customers AND a healthy bottom line. Your customers don't realize all the steps that need to line up perfectly to deliver an easy and enjoyable shopping experience. But, you sure do! Mi9 Retail has the unified suite of solutions that enables retail…

Snap+Style Business and Mi9 Retail Announce Strategic Technology Partnership

New Solution Combines Best-in-Class Curated Digital Discovery, e-Commerce, and POS (Learn more at NRF Booth 4209) MIAMI, Florida and NEW YORK, New York – January 10, 2019 - Snap+Style Business (SSB), a technology platform for brands to personalize shopping experiences, and Mi9 Retail, the leading pr…

Do you speak retail? A retail lexicon.

Even the most experienced professionals can sometimes find it challenging to keep up with the ever-evolving language of retail. New jargon and buzzwords are regularly becoming part of our everyday language in response to rapidly changing consumer trends and technology. Updated for 2019, here’s a lex…

4 Common Barriers to Retail Innovation and How to Overcome Them

The accelerating pace of innovation has forced retailers to rethink their strategies and the ways they manage their businesses, from the supply chain to customer engagement and beyond. Game-changing technologies continue to reshape the retail landscape driven by increasingly demanding modern-day con…

Rice Epicurean Enhances its e-Commerce Capabilities with Mi9 Retail Sponsored Listings

MIAMI, FLORIDA – January 3, 2018 – Mi9 Retail, a leading provider of software solutions announced today the launch of a new Sponsored Listings digital merchandising capability with Houston, Texas-based retailer Rice Epicurean Markets. Earlier this year, Mi9 Retail announced that it signed a contract…
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Mi9 Retail Company Life and Culture

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Mi9 Retail Frequently Asked Questions

  • When was Mi9 Retail founded?

    Mi9 Retail was founded in 2001.

  • Who are Mi9 Retail key executives?

    Mi9 Retail's key executives are Neil Moses, Jason Williams and Ernie Eichenbaum.

  • How many employees does Mi9 Retail have?

    Mi9 Retail has 422 employees.

  • Who are Mi9 Retail competitors?

    Competitors of Mi9 Retail include Brightpearl, Square and NCR Corporation.

  • Where is Mi9 Retail headquarters?

    Mi9 Retail headquarters is located at 600 12000 Biscayne Blvd, Miami.

  • Where are Mi9 Retail offices?

    Mi9 Retail has offices in Miami, Pleasanton, Boston, Dorval and in 4 other locations.

  • How many offices does Mi9 Retail have?

    Mi9 Retail has 8 offices.