Metapack is a company that provides enterprise retailers and brands with ecommerce delivery management technology. Its SaaS solution offers a range of personalized delivery services, from global order tracking to return procedures.

Employee Rating

HQLondon, GB
Cybersecurity ratingBMore
Metapack was founded in 1999 and is headquartered in London, GB

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Key People/Management at Metapack

Bruce Fair

Bruce Fair

Chief Revenue Officer
John Clem

John Clem

CEO & General Manager
Steve Homan

Steve Homan

Chief Technology Officer
Tom Forbes

Tom Forbes

SVP Carriers
Patrick Wall

Patrick Wall

Ton Ter Laak

Ton Ter Laak

General Manager Europe
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Metapack Office Locations

Metapack has offices in London, El Segundo, Woodstock, Paris and in 3 other locations
London, GB (HQ)
200 Grays Inn Rd, Holborn
London, GB
12-16 Laystall Street
Paris, FR
54-56 Avenue Hoche
Paris, FR
7 Rue Meyerbeer
Rheinbach, DE
Bahnhofstraße 37
Amsterdam, NL
Barbara Strozzilaan 101
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Metapack Financials and Metrics

Summary Metrics

Founding Date


Total Funding

$36.7 m


In total, Metapack had raised $36.7 m. Metapack is a subsidiary of

Metapack Revenue

Metapack's revenue was reported to be £36.11 m in FY, 2018
GBPFY, 2001FY, 2002FY, 2003FY, 2004FY, 2005FY, 2006FY, 2007FY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018



Revenue growth, %


Cost of goods sold


Gross profit

GBPFY, 2001FY, 2002FY, 2003FY, 2004FY, 2005FY, 2006FY, 2007FY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018



Accounts Receivable


Current Assets



GBPFY, 2001FY, 2002FY, 2003FY, 2004FY, 2005FY, 2006FY, 2007FY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018

Net Income


Cash From Operating Activities


Cash From Financing Activities


Net Change in Cash

GBPFY, 2001

Financial Leverage

1.3 x
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Metapack Cybersecurity Score

Cybersecurity ratingPremium dataset



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Metapack Online and Social Media Presence

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Metapack News and Updates's John Clem Appointed MetaPack General Manager

Senior manager to lead strategic direction following acquisition LONDON, Sept. 28, 2018 /PRNewswire/ -- MetaPack, the global leader in e-commerce delivery technology, has today announced that John Clem, Chief Product & Strategy Officer at will also act as General...

International online shoppers will remain loyal post-Brexit, if they get the delivery choices they want

Delivery has the power to make or break the online shopping experience.

Weak pound drives rise in e-commerce shoppers from overseas

Online retailers in the UK now sell almost a third of their goods overseas, according to the latest data from the IMRG MetaPack UK Delivery Index.

Metapack Blogs

Ecommerce in the next normal: the new role of the store

As COVID-19 lockdowns gradually start to ease, the question on everyone’s lips is: will customers go back to stores? Consumers will always want to shop in-store. And yet, a large portion of ecommerce growth is expected to stay. According to our own research, 86% will continue shopping more online af…

Press Release: Metapack adds innovative what3words API location technology to make front door deliveries seamless

• Metapack adds global location technology what3words to its delivery management platform • what3words enables Metapack’s customers to have parcels delivered to a precise location anywhere in the world • Innovative solution improves customer delivery experience as parcels are delivered on time, exac…

Flexing to meet unpredictable demand

Sweatpants, gardening supplies, zoom fitness classes – who would have been able to predict the sudden surge these items would experience in 2020? Product demand has always been tricky to predict, but COVID-19 has only made it harder. A study led by the University of Warwick found that 80% of product…

Press Release: Metapack to lead shipping services for HelloFresh

Metapack, the global leader in ecommerce delivery technology, today announced that the world’s leading meal kit company, HelloFresh has chosen Metapack’s Delivery Manager to lead its shipping services across UK, Germany and Austria.   Metapack to lead shipping services for HelloFresh World’s leading…

The sustainable Delivery Options consumers care about

While COVID-19 has taken the spotlight away from other pressing issues, sustainability remains a massive priority for consumers. A survey in 2020 found that 57% of UK online shoppers worry that the rise in online shopping is a significant threat to the environment. And their concerns are valid: The …

APG: Three tips for ecommerce expansion in the Middle East

Ecommerce is booming all over the world, but nowhere more so than the Middle East. Even before the pandemic, ecommerce adoption in the region was rising rapidly, spurred on by digitally-savvy, smart-phone-wielding consumers in markets like the UAE and Saudi Arabia.   Fast-forward to 2020 and Statist…
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Metapack Frequently Asked Questions

  • When was Metapack founded?

    Metapack was founded in 1999.

  • Who are Metapack key executives?

    Metapack's key executives are Bruce Fair, John Clem and Steve Homan.

  • How many employees does Metapack have?

    Metapack has 353 employees.

  • What is Metapack revenue?

    Latest Metapack annual revenue is £36.1 m.

  • What is Metapack revenue per employee?

    Latest Metapack revenue per employee is £102.3 k.

  • Who are Metapack competitors?

    Competitors of Metapack include Shippo, Temando and Quadient.

  • Where is Metapack headquarters?

    Metapack headquarters is located at 200 Grays Inn Rd, Holborn, London.

  • Where are Metapack offices?

    Metapack has offices in London, El Segundo, Woodstock, Paris and in 3 other locations.

  • How many offices does Metapack have?

    Metapack has 9 offices.