In 2008, Manhattan Labs was founded by laboratory professionals on the belief that lab results and patient health suffer when customer service is not core to a company's mission. Every aspect of our business focuses on the Gold Standard of service without compromising quality or value. From our rigid hiring practices to the reliable results we deliver, Manhattan Labs has built a company that exceeds expectations and provides a rich platform for partnership.
Manhattan Labs is recognized for offering personalized service and timely, accurate results. Customer service calls are answered by a real person seated in our offices by the third ring. Our IT team creates customized reports and solutions, interoperable with all major EMR hardware. Our courier team helps provide the fastest turn around times in the region. Most importantly, Manhattan Labs helps physicians serve patients better by providing faster turn around times, minimizing patient anxiety, and enhancing doctor-patient communications. Combining the latest in clinical laboratory technology, personalized service, exceptional turnaround time and easy-to-access results, the Manhattan Labs Gold Standard of service is continuing to elevate standards by setting a new benchmark of service in the laboratory industry.