Craft

Majorel

Revenue

€8.3 B

FY, 2023

Majorel Summary

Company Summary

Overview
Majorel Group Luxembourg (formerly known as ACR - Advanced Customer Relation) is a company that designs, builds, and delivers end-to-end customer experience solutions for brands. It offers customer interaction services including sales and marketing, loyalty and retention, and tech support; business process services such as content management, safety, and vertical business process outsourcing; and tech and expert services comprising digital consumer engagement, CX consulting, and vertical digital solutions. The company serves insurance, automotive, banking and financial, energy, retail, telecoms, media, and other sectors.
Type
Subsidiary
Status
Active
Founded
2018
HQ
Luxembourg, LU | view all locations
Website
https://www.majorel.com/
Cybersecurity rating
ESG rating
40-49 out of 100|View all ESG data
Sectors

Key People

  • Dominique Decaestecker

    Dominique Decaestecker, Chief Operating Officer

  • Oliver Carlsen
  • Fara Haron

    Fara Haron, Regional CEO, NAISAUKI & EVP Global CLients

  • Klaus-Peter Bergmann

    Klaus-Peter Bergmann, CEO, Germany

Operating MetricsView all

Countries (Manufacturing Sites)

45
9.8%

H1, 2023

Languages

60

Nov, 2024

Clients

500
25.0%

H1, 2023

LocationsView all

21 locations detected

  • Luxembourg, Luxembourg HQ

    Luxembourg

    18 Bd de Kockelscheuer

  • Chandler, AZ

    United States

    145 S 79th St #70

  • Barranquilla, Atlántico

    Colombia

    Cl. 85 #50-159, Riomar

  • Tallinn, Harju maakond

    Estonia

    Jalgpalli 1

  • Berlin, BE

    Germany

    Wohlrabedamm 30a

  • Delmenhorst, NDS

    Germany

    Lahusenstraße 25

and 15 others

Majorel Financials

Summary Financials

Revenue (FY, 2023)
€8.3B
Gross profit (FY, 2023)
€8.3B
Net income (FY, 2023)
€602.0M
Cash (FY, 2023)
€882.0M
EBIT (FY, 2023)
€1.1B

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