Lyft is a peer-to-peer transportation platform that connects passengers who need rides with drivers willing to provide rides using their own personal vehicles. Riders must download the Lyft mobile app to their iOS or Android-based phone, sign up, enter a valid phone number, and enter a valid form of payment (either a credit card or link to an Apple Pay, Google Wallet or PayPal account). Passengers can then request a ride from a nearby driver. Once confirmed, the app shows the driver's name, ratings by past passengers, and photos of the driver and car. Drivers and passengers can add personal information to their profiles about their hometown, music preferences, and other details to encourage drivers and passengers to converse during the ride After the ride is over, the rider is given the opportunity to provide a gratuity to the driver, which is also billed to the rider's payment method.
Lyft offers four types of rides within the app: Lyft — the basic and most popular offering that matches passengers with nearby drivers; Lyft Line, which is not available in all cities, but is the cheapest option and will match passengers with other riders if they are going in the same direction; Lyft Plus that matches passengers with a six-seater car and Lyft Premier that matches passengers with a luxury car.
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