All of Liquid Web’s managed products and services are backed by our industry-leading 24/7/365 Heroic Support®. Data doesn’t lie - our Heroic Support® is ranked by our customers among the world’s most loved brands and is top in the hosting industry. If your business relies on the web - you can rely on Liquid Web. We’ll be your partner in hosting with products, performance, and customer experience designed to make your life easier, so you can focus on the work you love. In addition to our broad and deep web hosting product line, we have: - 550 Employees Empowered to Deliver a Remarkable Experience - Highly Trained Technicians Reachable within Seconds - 150 Support Staff are Certified Red Hat Technicians - Privately-Owned Data Centers (No One Else Touches Our Servers.) - 100% Network & Power Uptime Guaranteed - 59 Second Initial Phone and LiveChat Responses - 30 Minute Initial Ticket Responses