Liaison saves the NHS real money and we do it in the key areas of finance and staffing - all on a contingent basis.

Our mission is: "To deliver savings to our clients by creating strong, long lasting relationships built on honesty and results."

We started out as NHS VAT consultants (we were previously known as VAT Liaison). We launched our forensics services in 2009, recovering cash from overpayments or missed credits and on payroll. In 2011, we launched STAFFflow, our unique direct engagement service, aimed at helping the NHS address the need for greater control, visibility and reduced cost of their agency staff. In 2012 we launched our technology salary sacrifice service through Liaison Onecall.

In 2013, we acquired medical staffing technology firm 3 Blue Dots and subsequently formed our own technology company, Liaison Technology, to provide some of the systems behind our growing range of workforce management services for the NHS.

We celebrated 25 years in business in 2014. Our Company Vision is "To courageously innovate and grow for the benefit of our clients and our staff". We work towards this vision by focusing on innovating new services and ways of working to benefit our NHS clients. We do this while still retaining a focus on our core values of intelligence; care; hard work and honesty.

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HQRedditch, GB
Size (employees)183 (est)+2%
Liaison Financial Services was founded in 1988 and is headquartered in Redditch, GB
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Liaison Financial Services Office Locations

Liaison Financial Services has an office in Redditch
Redditch, GB (HQ)
Estate House Evesham St
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Liaison Financial Services Financials and Metrics

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Liaison Financial Services Revenue

Liaison Financial Services's revenue was reported to be £21.60 m in FY, 2017

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2.3 x
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Liaison Financial Services Online and Social Media Presence

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Liaison Financial Services Blogs

VAT Webinar – Changes in Employment Taxes

Please register for Facing up to the Changes in Employment Taxes on Dec 4, 2018 11:00 AM GMT at: Register here This webinar will be presented by guest speaker Alastair Kendrick and will cover employment tax changes such as IR35, the revisions from April 2017 to the salary sacrifice rules and the cha…

How to side-step HMRC penalties whilst aiming for a savings goal…

The NHS is subject to its own specific VAT rules and Liaison has been providing specialist VAT services to the NHS for 30 years, aiming to maximise VAT recovery opportunities while still helping them stay compliant with HMRC. This year our VAT specialists recovered an additional £60.3million of unde…

Report Shows Rise Of Temporary ‘Bank’ Workers In The NHS And Highlights A £92 Million Potential Saving From A ‘Bank First’ Approach

Staff Banks continue to grow within the NHS –  25 per cent of NHS trusts now have their own bank.   NHS trusts could save up to £320 per eight hour shift if all Direct Engagement and Standard Engagement Consultant hours were converted to Bank.   By taking a ‘bank first’ approach, the trusts in […] T…

Liaison Wins Best Business Award

Liaison was named winner of Best Customer Focus category at the 2018 Best Business Awards. Liaison has 30 years’ experience of working with the NHS and finds around £100million of cost savings for its NHS customers per annum.  The business has a deep knowledge of the temporary workforce, tax and fin…

Liaison finds £5.2million for NHS to reinvest into healthcare in 2018 VAT Reviews

NHS trusts and health boards are benefitting from just over £65million in additional VAT recovery, thanks to an experienced NHS VAT team at NHS financialand workforce effectiveness specialist Liaison. The NHS is subject to its own special VAT rules with HMRC, entitling it to reclaim VAT on some of i…

Taking the Temperature Update – 2017/18-Q1

As market leaders, we work with 25% of the NHS, helping them better control and reduce temporary staffing costs. Using bookings processed in the financial year, and consolidated data from across our STAFFflow and TempRE client base, we produce anonymised benchmarking data showing pay and commission …
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Liaison Financial Services Company Life and Culture

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