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    Founded in Boston’s Innovation District in 2013, Kitewheel is the world’s only cloud-based Customer Journey Hub designed for innovative agencies and brands looking to move in step with the modern digital consumer. Our goal is to provide technology that stops shouting at consumers and orchestrates intelligent customer journeys through all stages of their lifecycle.
    We believe in a world where technology can be leveraged to deliver value and not noise. We believe in delivering measurable ROI for our partners and helping them move into the modern era of personalized marketing. We believe in orchestrating great experiences.

    HQBoston, US
    Employee Ratings4.8

    Latest Updates

    Employees (est.) (Feb 2020)58

    Key People/Management at Kitewheel

    Kerri Antles

    Kerri Antles

    Mark Smith

    Mark Smith

    Bill Peña

    Bill Peña

    Chief Technology Officer
    Neil Skilling

    Neil Skilling

    Chief Delivery Officer
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    Kitewheel Office Locations

    Kitewheel has offices in Boston and Greater London
    Boston, US (HQ)
    186 South St 3rd Floor
    Greater London, GB
    14 Grays Inn Rd
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    Kitewheel Financials and Metrics

    Summary Metrics

    Founding Date

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    Kitewheel Online and Social Media Presence

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    Kitewheel Blogs

    What Airlines Can Learn from the Theme Park Industry

    Driving Engagement and Retention in Line for Rides People don’t enjoy waiting in line. Whether it is the uncertainty of when the line will finish or the way we exaggerate how much time has passed, waiting in a long queue is never fun. The customer experience for airlines is made even worse by the sh…

    Three Powerful Ways to Drive Engagement in Retail

    Retailers have been invested in customer engagement for some time now. In the retail world, engagement and positive experiences are necessary to keep consumers loyal. Consumers today will abandon your business if they have bad experiences. Because of the proliferation of retailers and eCommerce, cus…

    5 Key Steps to Achieve Journey Optimization

    Climbing The Journey Maturity Pyramid Business leaders from marketing to customer experience and IT don’t always know the right next step when it comes to advancing their customer journey maturity. Thankfully, the road to customer journey optimization doesn’t need to be confusing. To help, Kitewheel…

    Explore Your Customer Journey

    A Key Journey Use Case Journey analytics is the key way that businesses understand the customer experience they deliver. This is because journey analytics allows business leaders to look at a holistic view of the metrics that matter. Businesses cannot actively create better experiences for their cus…

    Who Really Owns the Customer Experience in 2020?

    Which key players within your organization should be responsible for your customer journey Delivering a great customer experience is the key to staying competitive in the new decade. In one sense, the responsibility for this falls on every employee in the business. This is because every employee cre…

    How to Create A Holiday Meal from Scratch: 2019 Holiday Card

    The post How to Create A Holiday Meal from Scratch: 2019 Holiday Card appeared first on Scratch.
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    Kitewheel Frequently Asked Questions

    • When was Kitewheel founded?

      Kitewheel was founded in 2013.

    • Who are Kitewheel key executives?

      Kitewheel's key executives are Kerri Antles, Mark Smith and Bill Peña.

    • How many employees does Kitewheel have?

      Kitewheel has 58 employees.

    • Who are Kitewheel competitors?

      Competitors of Kitewheel include Unified, Eversight and Zone.

    • Where is Kitewheel headquarters?

      Kitewheel headquarters is located at 186 South St 3rd Floor, Boston.

    • Where are Kitewheel offices?

      Kitewheel has offices in Boston and Greater London.

    • How many offices does Kitewheel have?

      Kitewheel has 3 offices.