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    Founded in Boston’s Innovation District in 2013, Kitewheel is the world’s only cloud-based Customer Journey Hub designed for innovative agencies and brands looking to move in step with the modern digital consumer. Our goal is to provide technology that stops shouting at consumers and orchestrates intelligent customer journeys through all stages of their lifecycle.
    We believe in a world where technology can be leveraged to deliver value and not noise. We believe in delivering measurable ROI for our partners and helping them move into the modern era of personalized marketing. We believe in orchestrating great experiences.

    HQBoston, MA, US
    Employee Ratings4.9

    Latest Updates

    Employees (est.) (Jan 2021)55
    Cybersecurity ratingBMore

    Key People/Management at Kitewheel

    Kerri Antles

    Kerri Antles

    Mark Smith

    Mark Smith

    Bill Peña

    Bill Peña

    Chief Technology Officer
    Neil Skilling

    Neil Skilling

    Chief Delivery Officer
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    Kitewheel Office Locations

    Kitewheel has offices in Boston and Greater London
    Boston, MA, US (HQ)
    24 School St floor 6
    Boston, MA, US
    186 South St 3rd Floor
    Greater London, GB
    14 Grays Inn Rd
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    Kitewheel Financials and Metrics

    Summary Metrics

    Founding Date


    Kitewheel Cybersecurity Score

    Cybersecurity ratingPremium dataset



    SecurityScorecard logo

    Kitewheel Online and Social Media Presence

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    Kitewheel Blogs

    National Hobby Month: What Our Co-Pilots Are Passionate About (Besides B2B Tech)

    At Scratch we’re all about a proper work-life balance to stay sane! In honor of National Hobby Month this January, our co-pilots shared a few of their favorite hobbies – ones they’ve picked up during the pandemic to stay busy, and others they’ve known and loved. The post National Hobby Month: What O…

    2021 Trends: Journey Transformation Takes Hold

    How can businesses set themselves up for success in Q1 2021 and beyond? They must prepare for the changes that are coming to the world of customer journeys. In this blog, we lay out our 2021 trends based on years of experience in the customer journey space. With massive changes to customer demands a…

    Accelerating Meaningful Change: Scratch’s Resolutions for 2021

    Ah, it’s (somehow) that time of year again! For many people, January is a time to reflect on old habits and look forward. After the crazy year that was 2020, making resolutions for the next 365 days may give us a way to re-engage with the things that bring us meaning in a weird, confusing […] The po…

    Death of a (Traveling) Salesman

    Originally published on Forbes Tech Council 13 January 2021.  In January 2020, I was in one or more different cities nearly every week, traveling to support my sales team working with enterprise-scale businesses. As the president of an innovative software business, it seemed the obvious way to signa…

    Flying Above and Beyond, Despite the Turbulence

    Scratch’s Biggest Milestones in 2020 As this whirlwind of a year comes to an end, the Scratch team can’t help but feel an immense sense of pride about all we’ve accomplished this year—alongside our clients and internally through our firm’s own transformation.  This year has not only challenged us, b…

    Why You Need a Customer Journey Team

    To get the customer experience right at your business you need buy-in from every part of the enterprise. If you have spent the past few years or months considering digital transformation or other enterprise-wide initiatives, you know that this process is not always easy. Regardless of any difficulty…
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    Kitewheel Frequently Asked Questions

    • When was Kitewheel founded?

      Kitewheel was founded in 2013.

    • Who are Kitewheel key executives?

      Kitewheel's key executives are Kerri Antles, Mark Smith and Bill Peña.

    • How many employees does Kitewheel have?

      Kitewheel has 55 employees.

    • Who are Kitewheel competitors?

      Competitors of Kitewheel include Green Zebra Grocery, Unified and Eversight.

    • Where is Kitewheel headquarters?

      Kitewheel headquarters is located at 24 School St floor 6, Boston.

    • Where are Kitewheel offices?

      Kitewheel has offices in Boston and Greater London.

    • How many offices does Kitewheel have?

      Kitewheel has 4 offices.