Kapiche

OverviewSuggest Edit

Kapiche provides a software solution that allows users to understand large volumes of text data from survey feedback, including NPS, CSAT and product reviews, via machine learning. The Company uses a unique topic modeling mechanism that allows users to build a clear picture of crucial themes in unstructured data.

TypePrivate
Founded2016
HQFortitude Valley, AUMap
Websitekapiche.com
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Latest Updates

Employees (est.) (Apr 2021)20(+18%)
Cybersecurity ratingAMore

Kapiche Office Locations

Kapiche has offices in Fortitude Valley and Denver
Fortitude Valley, AU (HQ)
Level 3/315 Brunswick St
Denver, CO, US
3000 Lawrence St
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Kapiche Financials and Metrics

Summary Metrics

Founding Date

2016

Kapiche total Funding

$2 m

Kapiche latest funding size

$1.75 m

Time since last funding

2 years ago

Kapiche investors

Muru-D, Main Sequence Ventures, RCL Accelerator, Transition Level Investments
Kapiche's latest funding round in September 2019 was reported to be $1.8 m. In total, Kapiche has raised $2 m
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Kapiche Operating Metrics

Mar, 2019

Analyses Created

48.58 k

Data Points Analyzed

132.39 k

Data Points Processed

46.9 k
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Kapiche Cybersecurity Score

Cybersecurity ratingPremium dataset

A

90/100

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Kapiche Online and Social Media Presence

Kapiche's Trends

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Kapiche Blogs

February 16, 2021

Insightful Leaders E02: Customer Centric Decision Making with Karen Wynn

Guest Bio - Karen Wynn Our guest for today's episode is Karen Wynn. Karen is a senior customer centric leader with 20 years experience across customer insights, CX, customer retention, loyalty, strategy and marketing. For the past 9 years she’s been at RACQ in sunny Brisbane, Australia.…
February 01, 2021

How to get the most out of your customer insight data

As a business owner, you know how vital collecting data is. According to a survey from Deloitte, most senior managers think that analytics helps make better decisions. So, you’ve done your homework and established a way to collect data from your business efficiently. Now what? 
January 25, 2021

The 8 Best Sentiment Analysis Tools for your business

Sentiment analysis has taken the customer experience world by storm. It's one of the best ways to know what your customers are thinking outside of directly asking them, and can sometimes uncover hidden issues that they wouldn't feel comfortable expressing directly to your face or in an N…
January 18, 2021

6 key attributes of an actionable insight

Water, water everywhere, but not a drop to drink. 
January 11, 2021

Insights 360: Unlocking post-COVID business growth with a 360-degree view of the customer experience

Today, customers interact with your business in more ways than ever before. Browsing storefronts on their mobile phone, asking questions over Instagram, and calling to ask about their order status - many customers will interact with a brand over multiple channels just to complete a singl…
December 18, 2020

Why is storytelling, empathy and human connection important for customer insights and CX teams?

Guest Bio - Sergio Rossini Sergio is a Senior Customer-focused Manager with over twenty years of experience leading global CX programs, designing innovative sales and marketing campaigns, and formulating business strategies in services and aftersales environment. He has a demonstrated h…
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 Kapiche Frequently Asked Questions

  • When was Kapiche founded?

    Kapiche was founded in 2016.

  • How many employees does Kapiche have?

    Kapiche has 20 employees.

  • Who are Kapiche competitors?

    Competitors of Kapiche include First Line Software, Precisely and StepUp Consulting.

  • Where is Kapiche headquarters?

    Kapiche headquarters is located at Level 3/315 Brunswick St, Fortitude Valley.

  • Where are Kapiche offices?

    Kapiche has offices in Fortitude Valley and Denver.

  • How many offices does Kapiche have?

    Kapiche has 2 offices.