Johnson Service Group

Johnson Service Group Operating Metrics

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Johnson Service Group key operating metrics including Customers (UK Workwear), environmental, and social and governance score (ESG).

Customers (UK Workwear)

36K

H1, 2021

Customer Retention Rate, percent

95.0%

1.3%

H1, 2021

Customer Satisfaction Rate, percent

87.1%

1.3%

H1, 2021

Operating Metrics

Metrics	FY, 2018	FY, 2019	FY, 2020
Customers (UK Workwear)	36K	36K	36K
Customer Retention Rate, percent	1	1	0.9
Customer Satisfaction Rate, percent	0.9	0.9	0.9

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub