International Distributions Services

International Distributions Services Operating Metrics

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International Distributions Services key operating metrics including Parcels Delivered (Royal Mail), environmental, and social and governance score (ESG).

Parcels Delivered (Royal Mail)

1.2B

20.6%

FY, 2023

Letters Delivered (Royal Mail)

7.3B

8.6%

FY, 2023

Parcels Delivered (General Logistics Systems)

862M

FY, 2023

Operating Metrics

Metrics	FY, 2021	FY, 2022	FY, 2023
Parcels Delivered (Royal Mail)	1.7B	1.5B	1.2B
Letters Delivered (Royal Mail)	7.7B	8B	7.3B
Parcels Delivered (General Logistics Systems)	838M	870M	862M
Clients (General Logistics Systems)	250K	240K	230K
Mail Centers (Royal Mail)	37		37
Parcel Shops (General Logistics Systems)	25K		47K
Vehicles (Royal Mail)	50.8K		53K
Local Collect Network (Royal Mail)	11.1K		11K
Network Hubs (General Logistics Systems)	71		120
Depots (General Logistics Systems)	1.5K	1.6K	1.6K

Environmental, Social and Governance (ESG)

Overall

60-79 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub

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