HSBC Operating Metrics

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HSBC key operating metrics including Customers, environmental, and social and governance score (ESG).

Customers

40M

FY, 2021

Loans to Customers

$1T

2.9%

H1, 2022

Business Clients (Commercial Banking)

1.3M

H1, 2021

Operating Metrics

Metrics	FY, 2019	FY, 2020	FY, 2021
Customers	40M	40M	40M
Loans to Customers	$1.0T	$1.0T	$1.0T
Business Clients (Commercial Banking)	1.4M	1.3M
Customers (Retail Banking and Wealth Management)	39M	38M	38M
Clients (Global Banking and Markets)		4K
Countries			64

60-79 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub