OverviewSuggest Edit

At HomeServe we provide home emergency and repair solutions for all of our customers. When HomeServe was established as a joint venture with South Staffordshire Water in 1993, it was with the aim of being the first place people turn to for home emergencies and repairs. And we haven't lost sight of that goal. We want householders to be able to find a reliable, affordable tradesman in an emergency, and our network of committed and experienced engineers has grown to over 2,500 members. HomeServe offers customers peace of mind with approved engineers and a prompt response. We also enable consumers to take control of their home repair needs by offering both comprehensive insurance cover and fixed-price repairs. This is just the start of our vision to offer customers a full home solution. HomeServe's product range has expanded to include appliance repairs, locksmith servicing and boiler servicing, and our international operations mean that we're now offering solutions to customers in the UK, US, France, Spain, Belgium and Italy. This rapid growth has allowed us to expand our partner base to work with many major utility and energy companies, alongside other companies that have an affinity with our products. Whatever our customers need, we want to be the first place people turn to when it comes to fixing, maintaining and looking after their home.
HQWalsall, GB
Employee Ratings4.4


Homeserve is headquartered in
Walsall, United Kingdom

Location Map

Latest Updates

Employees (est.) (Mar 2019)6,301(+8%)
Revenue (FY, 2016)£91.4 M
Share Price (Oct 2020)£12.2 (-1%)
Cybersecurity ratingAMore

Key People/Management at Homeserve

John Kitzie

John Kitzie

Chief Executive Officer, Board Member
Hilary Glassman

Hilary Glassman

General Counsel, Board Secretary
Mike Rauscher

Mike Rauscher

Chief Relationship Officer, Board Member
Michael Backus

Michael Backus

Chief Sales Officer, Board Member
Jeff Paradise

Jeff Paradise

Chief Digital Officer, Managing Director Whole Home Warranty
Cherie Sheridan

Cherie Sheridan

Chief Human Resources Officer
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Homeserve Office Locations

Homeserve has offices in Walsall, Banbury, Fulwood, Leeds and in 9 other locations
Walsall, GB (HQ)
West Midlands
Banbury, GB
Cherwell Business Village, Southam Rd
Fulwood, GB
6 Fulwood Park, Caxton Rd Fulwood Park
Leeds, GB
3310 Century Way
London, GB
3rd floor, 1 Bravington Rd
Nottingham, GB
Aspect House, Aspect Business Park, 26 Bennerley Rd
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Homeserve Financials and Metrics

Homeserve Revenue

Homeserve's revenue was reported to be £91.44 m in FY, 2016

Net income (FY, 2019)


EBITDA (FY, 2019)


EBIT (FY, 2019)


Market capitalization (2-Oct-2020)


Closing stock price (2-Oct-2020)

Homeserve's current market capitalization is £4.2 b.
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Operating expense total




EBITDA margin, %

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Accounts Receivable


Current Assets


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Net Income


Cash From Operating Activities


Dividends Paid


Cash From Financing Activities

GBPFY, 1999

Financial Leverage

1 x
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Homeserve Acquisitions / Subsidiaries

Company NameDateDeal Size
eLocal USANovember 20, 2019

Homeserve Cybersecurity Score

Cybersecurity ratingPremium dataset



SecurityScorecard logo

Homeserve Online and Social Media Presence

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Homeserve News and Updates

Gambling firm GVC takes punt on Homeserve chairman

Gambling group GVC said today it had appointed the chairman of Homeserve to chair its business. Longstanding chairman Lee Feldman, [...] The post Gambling firm GVC takes punt on Homeserve chairman appeared first on CityAM.

Homeserve Frequently Asked Questions

  • When was Homeserve founded?

    Homeserve was founded in 1993.

  • Who are Homeserve key executives?

    Homeserve's key executives are John Kitzie, Hilary Glassman and Mike Rauscher.

  • How many employees does Homeserve have?

    Homeserve has 6,301 employees.

  • Who are Homeserve competitors?

    Competitors of Homeserve include Vanguard Inspection Services, Global Facility Management & Construction and Universal Security Instruments.

  • Where is Homeserve headquarters?

    Homeserve headquarters is located at West Midlands, Walsall.

  • Where are Homeserve offices?

    Homeserve has offices in Walsall, Banbury, Fulwood, Leeds and in 9 other locations.

  • How many offices does Homeserve have?

    Homeserve has 14 offices.