At HomeServe we provide home emergency and repair solutions for all of our customers. When HomeServe was established as a joint venture with South Staffordshire Water in 1993, it was with the aim of being the first place people turn to for home emergencies and repairs. And we haven't lost sight of that goal. We want householders to be able to find a reliable, affordable tradesman in an emergency, and our network of committed and experienced engineers has grown to over 2,500 members. HomeServe offers customers peace of mind with approved engineers and a prompt response. We also enable consumers to take control of their home repair needs by offering both comprehensive insurance cover and fixed-price repairs. This is just the start of our vision to offer customers a full home solution. HomeServe's product range has expanded to include appliance repairs, locksmith servicing and boiler servicing, and our international operations mean that we're now offering solutions to customers in the UK, US, France, Spain, Belgium and Italy. This rapid growth has allowed us to expand our partner base to work with many major utility and energy companies, alongside other companies that have an affinity with our products. Whatever our customers need, we want to be the first place people turn to when it comes to fixing, maintaining and looking after their home.
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Walsall, GB
Size (employees)
5,242 (est)
Homeserve was founded in 1993 and is headquartered in Walsall, GB
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Homeserve Office Locations

Homeserve has offices in Walsall, London, Chelmsford, Enfield and in 15 other locations
Walsall, GB (HQ)
West Midlands
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Homeserve Financials and Metrics

Homeserve Financials

Homeserve's revenue was reported to be £91.44 m in FY, 2016

Net income (FY, 2017)

30 m

EBITDA (FY, 2017)

(4.7 m)

EBIT (FY, 2017)

(4.7 m)
GBPFY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017


91.4 m

Operating expense total

810 k


(1.2 m)(60 k)(31 k)(618 k)(13.6 m)(15.9 m)(4.2 m)(3.3 m)90.6 m(4.7 m)

EBITDA margin, %

GBPFY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017


43 k1.4 m752 k281 k179 k43 k

Current Assets

39.7 m35.4 m33.2 m42.7 m54.9 m77.9 m108.2 m119.2 m68 m8.2 m


158.6 m141.3 m318.1 m

Total Assets

42.7 m52 m82.9 m91.2 m232 m241.4 m266.8 m260.5 m386.1 m409.5 m
GBPFY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(1.3 m)2.4 m2.4 m5.4 m51.1 m(5 m)4 m9.8 m80.2 m30 m

Cash From Operating Activities

(26.3 m)4.5 m10.9 m(19.8 m)152.6 m(20.2 m)(36.1 m)(24.6 m)(80.6 m)112.8 m

Dividends Paid

5 m125.7 m46 m

Cash From Financing Activities

26.3 m4.8 m18.1 m14 m(79.4 m)(5 m)43.7 m(46 m)
GBPY, 2017


0.6 x

Financial Leverage

181 x
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