The biggest department store in Europe, Harrods single site in Knightsbridge is iconic. Attracting over 15 million visitors each year, Harrods is ranked in the top 3 tourist attractions in London, after Buckingham Palace and St Paul’s Cathedral. The store’s 330 departments offer a wide range of luxury products and services, from clothing to jewellery, personal shopping and interior design. In order to maintain our exceptional standards in store and on a global platform, we have over 5,000 employees across 20 industries. From Distribution to Copywriting, Sales to Security, we welcome employees from all backgrounds and disciplines.
Company Growth (employees)
London, GB
Size (employees)
4,367 (est)+2%
Harrods is headquartered in London, GB

Key People at Harrods

Michael A. Ward

Michael A. Ward

Managing Director
Mark Emery

Mark Emery

Head of Resourcing and Learning & Development
Abi Weeks

Abi Weeks

Head of HR
Laura Brown

Laura Brown

Retail Director

Harrods Office Locations

Harrods has an office in London
London, GB (HQ)
87–135 Brompton Road Knightsbridge

Harrods Data and Metrics

Harrods Financial Metrics

Harrods's revenue was reported to be £788.9 m in FY, 2016 which is a 3% increase from the previous period.

Revenue (FY, 2016)

788.9 m

Revenue growth (FY, 2015 - FY, 2016), %


Gross profit (FY, 2016)

462.1 m

Gross profit margin (FY, 2016), %


Net income (FY, 2016)

129.7 m

Cash (30-Jan-2016)

72.7 m
GBPFY, 2013FY, 2014FY, 2015FY, 2016


716.3 m794 m769 m788.9 m

Revenue growth, %


Cost of goods sold

313.5 m342.7 m329.7 m326.8 m

Gross profit

402.8 m451.3 m439.3 m462.1 m

Gross profit Margin, %


Operating expense total

294 m328.4 m312.8 m284 m

Pre tax profit

140.4 m141.5 m168 m

Net Income

107.7 m110.9 m129.7 m
GBPFY, 2014FY, 2015FY, 2016


97.7 m65.3 m72.7 m

Accounts Receivable

23.1 m23.3 m28.4 m

Current Assets

1.2 b695.2 m1.2 b


241.4 m655.6 m1.3 b


3.8 m9.8 m

Total Assets

1.4 b1.4 b2.5 b

Accounts Payable

106.2 m115.4 m113.7 m

Current Liabilities

343.7 m311.2 m373.6 m

Total Liabilities

389.5 m363.7 m1.5 b

Retained Earnings

(42.3 m)7.9 m29.6 m

Total Equity

1 b990.9 m1 b

Financial Leverage

1.4 x1.4 x2.4 x
GBPFY, 2014FY, 2015FY, 2016

Cash From Operating Activities

126.6 m165.8 m158.3 m

Cash From Financing Activities

(11.6 m)(1.3 m)

Income Taxes Paid

(32.7 m)(30.6 m)(38.3 m)
GBPY, 2016


243.9 k

Financial Leverage

2.4 x

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Harrods Online and Social Media Presence

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