Haptik is an artificial intelligence company powering conversational assistants for brands to transform customer experiences. The company develops technology to enable enterprises to build conversational AI systems that allow users to converse with applications and electronic devices in free-format, natural language, using speech or text. Haptik also has an automated conversational testing platform that enables real-time improvements to the AI.

Employee Rating

4.6More
TypeSubsidiary
Parent CompanyReliance Jio Infocomm
HQMumbai, IN
Founded2013
Websitehaptik.ai
Cybersecurity ratingAMore
Haptik was founded in 2013 and is headquartered in Mumbai, IN

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Key People/Management at Haptik

Aakrit Vaish

Aakrit Vaish

Co-Founder & CEO
Swapan Rajdev

Swapan Rajdev

Co-Founder & CTO
Prateek Gupte

Prateek Gupte

VP, Product
Saumil Shah

Saumil Shah

VP, Engineering
Ajay Lulla

Ajay Lulla

VP, Finance & People
Pooja Modi

Pooja Modi

Director, Corporate Strategy
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Haptik Office Locations

Haptik has offices in Mumbai and Frisco
Mumbai, IN (HQ)
8th Floor, Cello Triumph, Goregaon East
Frisco, US
3010 Gaylord Pkwy #150
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Haptik Financials and Metrics

Summary Metrics

Founding Date

2013

Total Funding

$12.2 m

Investors

In total, Haptik had raised $12.2 m. Haptik is a subsidiary of Reliance Jio Infocomm

Haptik Cybersecurity Score

Cybersecurity ratingPremium dataset

A

91/100

SecurityScorecard logo

Haptik Online and Social Media Presence

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Haptik News and Updates

Innominds Partners with Haptik for Powering Digital Next Initiatives Using Conversational AI Solutions

Innominds, AI-led digital transformation and software product engineering services for global enterprises and software product companies, today announced that it has entered into a partnership with Haptik, one of the largest conversational AI platforms in the world read more

Coronavirus: Haptik launches free WhatsApp chatbot to answer queries on the deadly virus

The WhatsApp chatbot launched by Haptik uses AI to provide all the self-explanatory messages on coronavirus, as it creates awareness and dispels the various myths around the deadly virus.

Reliance Jio backed Haptik acquires conversational commerce platform Buzzo.ai

Haptik, a subsidiary of Reliance Industries and a conversational AI platform, today announced that it has acquired Buzzo.ai, a Mumbai-based conversational commerce startup.

India’s Haptik acqui-hires Los Angeles startup Convrg in international expansion push

Mumbai-based Haptik, which operates a conversational AI platform, has already won several high-profile clients in India. Now the five-year-old firm, with newly found significant capital in the bank, is attempting to replicate its success in international markets. On Tuesday, Haptik announced it has …

Reliance Jio arm acquires 87% in AI chatbot firm Haptik Infotech

The investment will help Reliance Jio leverage Haptik’s capabilities to build India’s largest AI assistant, says RIL.The Haptik team will continue to lead the business, including the enterprise platform and digital consumer assistants

Reliance Jio continues tryst with startups; acquires 87pc stake in Haptik in deal valued at Rs 700 crore

Reliance Jio has picked up 87 percent stake in Haptik, the B2B chatbot solution for enterprises. The startup builds chatbots that companies can deploy on websites, apps and other platforms.
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Haptik Blogs

3 Ways Conversational AI Can Drive E-Commerce Sales

Learn how Conversational AI helps E-Commerce brands boost lead generation and drive sales. The post 3 Ways Conversational AI Can Drive E-Commerce Sales appeared first on Haptik Blog.

Introducing ‘Smart Assist’: An Intervention to Humanize AI

Haptik introduces 'Smart Assist', a new feature that humanizes our AI, making it as conversational, free-flowing and natural as possible, while also bringing higher cost efficiencies for our partners. The post Introducing ‘Smart Assist’: An Intervention to Humanize AI appeared first on Haptik Blog.

How Conversational AI Can Help E-Commerce Brands Prevent Cart Abandonment

Online shopping cart abandonment rates are, on average, as high as 70%! Learn how E-Commerce brands can leverage Conversational AI to effectively engage customers and prevent cart abandonment. The post How Conversational AI Can Help E-Commerce Brands Prevent Cart Abandonment appeared first on Haptik…

GPT-3: Balancing the Benefits & Risks

GPT-3 has taken the world by storm. With the ability to perform a wide-range of tasks, it is the closest we have ever been to Artificial General Intelligence (AGI). Our Co-Founder & CTO Swapan Rajdev shares his experience of using the algorithm. The post GPT-3: Balancing the Benefits & Risks…

3 Ways Facebook Messenger Helps E-Commerce Businesses

Facebook Messenger helps E-Commerce brands grow their business by generating high quality leads, scaling up support and enhancing customer experience. Read on to learn how. The post 3 Ways Facebook Messenger Helps E-Commerce Businesses appeared first on Haptik Blog.

Open-sourcing the NLU ‘Swiss army knife’ for conversational AI

We recently open-sourced a repository called Multi-Task learning which can help with multiple conversational AI tasks. In this blog, we… The post Open-sourcing the NLU ‘Swiss army knife’ for conversational AI appeared first on Haptik Tech Blog.
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Haptik Frequently Asked Questions

  • When was Haptik founded?

    Haptik was founded in 2013.

  • Who are Haptik key executives?

    Haptik's key executives are Aakrit Vaish, Swapan Rajdev and Prateek Gupte.

  • How many employees does Haptik have?

    Haptik has 301 employees.

  • Who are Haptik competitors?

    Competitors of Haptik include Ask Arvi, Sibers and Arghon.

  • Where is Haptik headquarters?

    Haptik headquarters is located at 8th Floor, Cello Triumph, Goregaon East, Mumbai.

  • Where are Haptik offices?

    Haptik has offices in Mumbai and Frisco.

  • How many offices does Haptik have?

    Haptik has 2 offices.