We have adopted “relationship centred care” as our principal approach to care provision. We seek to integrate this into all aspects of our operations, with the aim of building stronger relationships between residents, staff, relatives, friends, etc.
The concept of Relationship Centred Care takes the well established concept of Person Centred Care one step further with the recognition that to enable residents to be happy and fulfilled, we need to understand their past and present relationships with others. It is not just their relationships with staff that are important but also their relationships with family members and other care professionals.
In short, Relationship Centred Care reflects the importance of interactions among people and recognises that these provide the foundation of any therapeutic care activity.
For residents in a social care environment, relationship centred care can be illustrated by a “relationship triangle”. This illustrates “the third dimension” in which care staff and family/friends develop relationships directly with each other, in addition to their traditional relationships with residents.