Globitel

    OverviewSuggest Edit

    Globitel is a provider of telecom and contact center services to vertical industries, including telecom service providers, financial service providers, contact centers, government, education and healthcare. Its product line includes roaming, mobility, workforce optimization and customer engagement optimization solutions.

    TypePrivate
    Founded1996
    HQAmman, JO
    Websiteglobitel.com
    Employee Ratings4

    Latest Updates

    Employees (est.) (Oct 2020)139(+2%)
    Cybersecurity ratingBMore

    Key People/Management at Globitel

    Samer Halawa

    Samer Halawa

    President and Co-Founder
    Sharif Nabulsi

    Sharif Nabulsi

    CEO and Co-Founder
    Wisam Ammori

    Wisam Ammori

    Operator Solutions Director
    Nael Halawa

    Nael Halawa

    Managing Director - Globitel KSA
    Fadi Qutaishat

    Fadi Qutaishat

    Vp
    Fadi Sous

    Fadi Sous

    Finance Director
    Show more

    Globitel Office Locations

    Globitel has offices in Amman, Toronto, Riyadh and Dubai
    Amman, JO (HQ)
    Khilda
    Toronto, CA
    4711 Yonge St 10th floor, North York
    Dubai, AE
    P.O. Box 334155 Dubai
    Show all (4)

    Globitel Financials and Metrics

    Summary Metrics

    Founding Date

    1996

    Time since last funding

    12 years ago

    Globitel investors

    Show all financial metrics

    Globitel Cybersecurity Score

    Cybersecurity ratingPremium dataset

    B

    82/100

    SecurityScorecard logo

    Globitel Online and Social Media Presence

    Embed Graph

    Globitel Blogs

    Roaming Analytics Suite from Globitel to Understand Roamers and Offer the Best Experience

    Amman, Jordan (August, 2019) – Globitel, a leading telecom and customer care solutions provider, announces that the company has added a suite of solutions focused on the roaming subscriber. Roaming Analytics suite includes advanced solutions such as Globitel’s Roam Analyze as well as brand new solut…

    Globitel in the Jordan-Iraq Digital Transformation Forum – Financial Sector in Baghdad, Iraq

    Amman, Jordan (July, 2019) – Globitel, a leading telecom and customer care solutions provider, has just wrapped up its visit to Baghdad, Iraq after a successful event titled “Digital Transformation in the Financial Sector Forum”. The forum tackled the financial sector in the Iraqi market and the pos…

    Globitel Deploys its Service Gateway Solution at Ericsson Iraq

    Amman, Jordan (June, 2019) – Globitel announces that it has successfully deployed its Service Gateway solution at Ericsson Iraq. Service Gateway supports Ericsson in its operations through a wide deployment to cover all their services requirements. What is Service Gateway? Service Gateway is a full-…

    Junior Technical Support

    Responsibilities Act as the first point of contact with the customers for open cases. Gather additional information about reported cases, and perform detailed case analysis by gathering logs, screenshots, and try to reproduce the problem if applicable. Respond to the customers within the customers S…

    Globitel has Officially Published Workforce Management over Cisco Marketplace

    Amman, Jordan (May, 2019) – Globitel announces that it has successfully published its product Workforce Management over Cisco Marketplace. WFM is the second solution on the platform next to SpeechLog; Globitel’s advanced call recording solution. Workforce Management from Globitel optimizes the perfo…

    Globitel Introduces its SpeechLog 360° CX Suite of Solutions for a Comprehensive Overview of the Customer Experience

    Amman, Jordan (April, 2019) – Globitel, a leading provider of customer care and telecom solutions, announces its suite of customer experience solutions with ultimate goal to create the most complete and consistent customer service experience across every single contact point with customers and overa…
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    Globitel Frequently Asked Questions

    • When was Globitel founded?

      Globitel was founded in 1996.

    • Who are Globitel key executives?

      Globitel's key executives are Samer Halawa, Sharif Nabulsi and Wisam Ammori.

    • How many employees does Globitel have?

      Globitel has 139 employees.

    • Who are Globitel competitors?

      Competitors of Globitel include pdvWireless, Truly Wireless and Nextel.

    • Where is Globitel headquarters?

      Globitel headquarters is located at Khilda, Amman.

    • Where are Globitel offices?

      Globitel has offices in Amman, Toronto, Riyadh and Dubai.

    • How many offices does Globitel have?

      Globitel has 4 offices.