OverviewSuggest Edit

We deliver high quality end to end services to our clients, from policy development and initial governance frameworks, through to solution design, build and maintenance, as well as accreditation and assurance schemes and secretariat provision. Gemserv was established in 2002, growing out of a Special Purpose Vehicle (SPV) established to govern the domestic retail electricity market in 1998. Today we work with a wide range of clients, including pan-industry bodies and trade associations, sector regulators and government departments. Successful projects include the effective governance of the national UK electricity customer switching regime (the Master Registration Agreement), the operation (licensee) of the Microgeneration Certification Scheme (MCS) on behalf of DECC and the design and implementation of central systems to enable competition in the Scottish water market for business customers.
TypePrivate
Founded2002
HQLondon, GB
Websitegemserv.com
Employee Ratings4.1

Latest Updates

Employees (est.) (Oct 2020)176
Revenue (FY, 2019)£24.1 M(+29%)
Cybersecurity ratingCMore

Key People/Management at Gemserv

Annette Nabavi

Annette Nabavi

Independent Non-Executive Director
Simon Wills

Simon Wills

Non-Executive Director
Alex Goody

Alex Goody

CEO
Gavin Lloyd

Gavin Lloyd

Head of Finance
Sarah Gratte

Sarah Gratte

Head of Delivery
Mandeep Thandi

Mandeep Thandi

Head of Consultancy
Show more

Gemserv Office Locations

Gemserv has offices in London and Dublin
London, GB (HQ)
8 Fenchurch Pl
Dublin, IE
Fitzwilliam Hall Glandore Business Centres Fitzwilliam Pl
Show all (2)

Gemserv Financials and Metrics

Summary Metrics

Founding Date

2002
Show all financial metrics

Gemserv Revenue

Gemserv's revenue was reported to be £24.06 m in FY, 2019
GBP

Revenue (FY, 2019)

24.1m

Net income (FY, 2019)

2.0m

EBITDA (FY, 2019)

2.9m

EBIT (FY, 2019)

2.5m

Cash (31-Mar-2019)

10.4m
GBPFY, 2003FY, 2004FY, 2005FY, 2006FY, 2007FY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019

Revenue

1.9m3.6m5.3m4.2m5.6m7.0m6.5m8.1m7.5m8.4m11.5m13.5m14.9m15.0m16.4m18.7m24.1m

Revenue growth, %

10%1%

Operating expense total

1.9m2.8m4.2m3.4m4.5m5.6m5.4m7.2m6.6m7.4m10.5m14.2m13.4m13.4m15.6m17.5m21.6m

EBITDA

1.1m1.4m1.2m1.1m1.2m1.3m1.3m1.7m1.8m1.9m1.1m1.3m2.9m
GBPFY, 2003FY, 2004FY, 2005FY, 2006FY, 2007FY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019

Cash

463.0k1.4m2.1m3.0m789.0k612.0k2.1m2.2m1.5m6.4m6.6m9.6m5.6m7.1m6.3m9.3m10.4m

Accounts Receivable

6.0k14.0k650.0k161.0k715.0k1.8m1.7m1.4m732.0k615.0k1.8m1.6m1.9m1.7m3.2m2.9m3.2m

Current Assets

491.0k1.4m2.7m3.3m4.6m5.1m3.8m3.9m4.8m10.3m11.8m14.0m8.7m10.0m11.2m13.1m15.4m

PP&E

158.0k92.0k50.0k17.0k21.0k79.0k90.0k505.0k360.0k326.0k321.0k156.0k877.0k709.0k470.0k540.0k546.0k
GBPFY, 2003FY, 2004FY, 2005FY, 2006FY, 2007FY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018FY, 2019

Net Income

573.0k848.0k690.0k882.0k1.1m899.0k563.0k633.0k814.0k735.0k(657.0k)1.2m1.6m658.0k1.2m2.0m

Cash From Operating Activities

385.0k958.0k903.0k1.3m938.0k371.0k1.6m1.4m1.8m1.3m581.0k1.7m2.7m2.0m(554.0k)3.7m3.9m

Dividends Paid

23.0k24.0k24.0k25.0k775.0k27.0k150.0k158.0k167.0k175.0k1.2m189.0k195.0k199.0k207.0k216.0k

Cash From Financing Activities

270.0k(40.0k)9.0k2.0k
Show all financial metrics

Gemserv Cybersecurity Score

Cybersecurity ratingPremium dataset

C

78/100

SecurityScorecard logo

Gemserv Online and Social Media Presence

Embed Graph

Gemserv Blogs

Featured: Future Net Zero’s In Focus – Heat “How to tackle the low carbon heat problem”

For this months Future Net Zero’s (FNZ) “In Focus – Heat”, Gemserv’s Brendan Murphy discusses how one very significant policy area, heat, has not yet been fully appreciated or addressed when talking about carbon emissions. Blog Extract Where do we begin?… For years now, most of our attention has bee…

Future Net Zero: Kwasi Kwarteng responds to their net zero business survey

As part of our partnership with Future Net Zero (FNZ) we contributed to their “Business attitudes, hopes and expectations for net zero post Covid-19” report that was sent to both Secretary of State Alok Sharma and Kwasi Kwarteng, Minister of State at the Department of Business, Energy and Industrial…

Webinar: Public Services 2020 [Post Event Content]

Gemserv were one of the sponsors of this year's “Public Service 2020. Innovation: Focusing on Outcomes” conference, hosted by Eolas Magazine.

Findings of the Electric Vehicle Energy Taskforce (EVET) adopted into Paladin

Paladin powered by Gemserv is working with a wide range of organisations to drive coordinated, evidence-based change that will deliver government targets in a commercially viable and sustainable way; a pre-requisite for creating a prosperous and desirable future for everyone. In line with Gemserv’s …

Webinar: Commercialisation in a Digital World [Post Event Content]

On 27th August 2020, we partnered with Executive Leaders Network (ELN) to bring you a webinar on commercialisation in a digital world. Some of the key talking points our experts covered were: Developing an improved view and understanding of customers. Carrying out industry research and investigation…

Gemserv’s Response to Ofgem’s Supplier Licensing Review: Ongoing requirements and exit arrangements

Gemserv has been at the heart of the energy market for over 20 years and during that period we have seen the entry and exit of a number participants, gaining first-hand experience of the impact on the market of any disorderly or disjointed influences and we welcome the proposals put forward in this …
Show more

Gemserv Frequently Asked Questions

  • When was Gemserv founded?

    Gemserv was founded in 2002.

  • Who are Gemserv key executives?

    Gemserv's key executives are Annette Nabavi, Simon Wills and Alex Goody.

  • How many employees does Gemserv have?

    Gemserv has 176 employees.

  • What is Gemserv revenue?

    Latest Gemserv annual revenue is £24.1 m.

  • What is Gemserv revenue per employee?

    Latest Gemserv revenue per employee is £136.7 k.

  • Who are Gemserv competitors?

    Competitors of Gemserv include Adler & Allan, Audubon Engineering and RSK Group.

  • Where is Gemserv headquarters?

    Gemserv headquarters is located at 8 Fenchurch Pl, London.

  • Where are Gemserv offices?

    Gemserv has offices in London and Dublin.

  • How many offices does Gemserv have?

    Gemserv has 2 offices.