We deliver high quality end to end services to our clients, from policy development and initial governance frameworks, through to solution design, build and maintenance, as well as accreditation and assurance schemes and secretariat provision. Gemserv was established in 2002, growing out of a Special Purpose Vehicle (SPV) established to govern the domestic retail electricity market in 1998. Today we work with a wide range of clients, including pan-industry bodies and trade associations, sector regulators and government departments. Successful projects include the effective governance of the national UK electricity customer switching regime (the Master Registration Agreement), the operation (licensee) of the Microgeneration Certification Scheme (MCS) on behalf of DECC and the design and implementation of central systems to enable competition in the Scottish water market for business customers.