Geckoboard

OverviewSuggest Edit

Geckoboard is a data communication tool that connects to all data sources and displays the most important metrics on a beautifully designed and intuitive dashboard. Geckoboard gives a client instant access to the most important data, while fostering an open-minded data culture that allows for informed decision-making.
TypePrivate
Founded2010
HQLondon, GB
Websitegeckoboard.com
Employee Ratings4.9

Latest Updates

Employees (est.) (Jun 2021)31(-3%)
Cybersecurity ratingAMore

Key People/Management at Geckoboard

John Andrews

John Andrews

President & CEO
Ben Newell

Ben Newell

VP Product
Helena Pilih

Helena Pilih

Product Manager
Monique Major

Monique Major

Head of People & Talent
Luis Hernández

Luis Hernández

VP Customer Success
Nick Smith

Nick Smith

Senior Product Marketing Manager
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Geckoboard Office Locations

Geckoboard has an office in London
London, GB (HQ)
3rd floor, 60 Worship St, Hackney
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Geckoboard Financials and Metrics

Summary Metrics

Founding Date

2010

Geckoboard total Funding

$1.8 m

Geckoboard latest funding size

$1.5 m

Time since last funding

9 years ago

Geckoboard investors

Geckoboard's latest funding round in September 2012 was reported to be $1.5 m. In total, Geckoboard has raised $1.8 m
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Geckoboard Revenue

Cash (31-Oct-2018)

400.3k
GBPFY, 2007FY, 2008FY, 2009FY, 2010FY, 2011FY, 2012FY, 2013FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018

Cash

37.6k15.3k14.9k35.1k91.8k423.9k592.5k321.5k265.3k334.0k390.3k400.3k

Accounts Receivable

8.3k1.6k15.3k14.6k75.6k77.3k232.2k338.1k179.0k139.9k46.8k

Current Assets

45.9k16.9k30.2k35.1k106.4k499.5k669.8k553.8k603.4k533.5k657.0k603.1k

PP&E

2.0k1.6k2.1k2.9k34.5k36.4k31.5k48.9k68.6k60.9k65.0k84.3k
FY, 2007

Financial Leverage

1.4 x
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Human Capital Metrics

Source: github.com
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Geckoboard Cybersecurity Score

Cybersecurity ratingPremium dataset

A

93/100

SecurityScorecard logo

Geckoboard Online and Social Media Presence

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Geckoboard Blogs

How to create a consistent customer experience with your customer service strategy

To offer high-quality support, you’ll need a customer service strategy — a plan for handling customer interactions. It should cover your customer service channels, your customer service KPIs, and best practices for meeting customers’ needs at all stages of the customer journey

How to build a customer support team from scratch (tips from 8 support pros)

Eight customer support professionals share their top tips for building a customer support team from the ground up, to help you map out your plans for your future customer support team.

How to figure out if your CSAT benchmark is realistic (checklist included)

Setting a CSAT benchmark can be complicated. We walk you through external and internal benchmarking with considerations for using each.

24/7 Support: Benefits and Tips for Providing Round-the-clock Support

50% of customer support teams are only available during business hours Monday to Friday, and only 28% are available 24/7. We share the pros and cons of 24/7 support, along with suggestions to help you start offering round-the-clock support coverage.

4 ways to improve recognition for your customer service team

Customer service recognition is when the customer service team’s hard work is seen, understood, and valued by the whole organization. We discuss 4 ways you can improve this with insights from our Customer Support Experience Report.

The Customer Support Experience Report 2021

Take a look at data and insights from 50 Support leaders. The report also shares key takeaways including; how to improve staff retention, boost team efficiency, and increase visibility of the Support team’s work within the wider organization.
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Geckoboard Frequently Asked Questions

  • When was Geckoboard founded?

    Geckoboard was founded in 2010.

  • Who are Geckoboard key executives?

    Geckoboard's key executives are John Andrews, Ben Newell and Helena Pilih.

  • How many employees does Geckoboard have?

    Geckoboard has 31 employees.

  • Who are Geckoboard competitors?

    Competitors of Geckoboard include Klipfolio, Serole Technologies and RStudio.

  • Where is Geckoboard headquarters?

    Geckoboard headquarters is located at 3rd floor, 60 Worship St, Hackney, London.

  • Where are Geckoboard offices?

    Geckoboard has an office in London.

  • How many offices does Geckoboard have?

    Geckoboard has 1 office.