OverviewSuggest Edit

FiveStars provides a solution for local businesses to increase customer loyalty. The platform allows merchants to drive lasting increases in revenue without discounting, while increasing overall customer satisfaction through rewards.

HQSan Francisco, US
Employee Ratings3.9
Culture scoreB-

Latest Updates

Employees (est.) (May 2020)328(-1%)
Job Openings31

Key People/Management at FiveStars

Victor Ho

Victor Ho

Co-Founder and CEO
Matt Doka

Matt Doka

Co-Founder and CTO
Chris Luo

Chris Luo

SVP, Marketing
Zach Shubert

Zach Shubert

Director of Engineering
Matt Curl

Matt Curl

SVP, Business Operations
Show more

FiveStars Office Locations

FiveStars has offices in San Francisco, Albuquerque, Arlington, Atlanta and in 40 other locations
San Francisco, US (HQ)
500 3rd St #405, San Francisco
Albuquerque, US
Albuquerque, NM, USA
Arlington, US
Arlington County, Arlington, VA, USA
Atlanta, US
Atlanta, GA, USA
Aurora, US
Aurora, CO, USA
Austin, US
Austin, TX, USA
Show all (44)

FiveStars Financials and Metrics

Summary Metrics

Founding Date


FiveStars total Funding

$92.7 m

FiveStars latest funding size

$50 m

Time since last funding

4 years ago

FiveStars investors

FiveStars's latest funding round in January 2016 was reported to be $50 m. In total, FiveStars has raised $92.7 m
Show all financial metrics

Human Capital Metrics

Embed Graph
Show all human capital metrics

FiveStars Online and Social Media Presence

Embed Graph

FiveStars Company Culture

  • Overall Culture



  • CEO Rating



  • Compensation



  • Diversity



Learn more on Comparably

FiveStars News and Updates

Infinicept's Payment Facilitator Platform Powers Fivestars Pay, a Multi-Tender Payments Service for Local Businesses That Integrate Payments with Customer Loyalty

DENVER, May 1, 2019 /PRNewswire/ -- Infinicept, the first and only open, agnostic payment facilitator platform, announced today that it has helped Fivestars, the largest rewards and marketing platform for local businesses, launch as a payment facilitator. By integrating multi-tender...

FiveStars Blogs

Need a Flok loyalty alternative? Fivestars is here to help.

An update on the Flok loyalty program and app [2020]   On April 1st, 2020, Flok, formerly known as LoyalBlocks, closed its doors. Flok was one of the largest customer loyalty, mobile app, and CRM platforms for local businesses. At its peak, Flok partnered with over 40,000 local businesses. Started a…

Back-in-Business: Create Your Brick-and-Mortar Store Re-opening Strategy

Some state governors recently announced that non-essential businesses will reopen in May, and many other states will be following with full or partial reopening in May or June. If you own or manage a business that was shut down due to COVID-19, it is important to first learn your state’s rules for c…

4 Tips on How to Handle Coronavirus as a Small Business Owner

As the novel coronavirus pandemic sweeps across the world, the economic fallout has been devastating. Especially for small businesses. Businesses across the country have had to lay off workers to deal with sudden cash flow crunches which, in turn, limits what those businesses can do in this time. On…

Keep Your Business Alive without More Debt: A List of Small Business Coronavirus Grants

One thing that small business owners and managers are great at is adapting to their current situation. While the coronavirus epidemic is unprecedented, those skills that keep small businesses alive every day will help these businesses survive. In many cases, there is no need to gather more debt duri…

Too Little, Too Late: Why the CARES Act Fails Main Street

President Trump signed into law the largest economic stimulus package in modern American history. Unfortunately, it comes too little too late for the small businesses at the heart of our neighborhoods, who are in dire need of help if they are to survive the economic impact of COVID-19.  Our data rev…

Where to apply for a SBA PPP Loan?

Last Friday, the SBA began accepting PPP loan applications from SBA approved lenders. The PPP lending climate is very fluid and changing day by day as national banks, community banks, and fin-tech aggregators have all been scrambling to respond to the SBA’s guidance. Fivestars’ primary focus is to p…
Show more

FiveStars Frequently Asked Questions

  • When was FiveStars founded?

    FiveStars was founded in 2011.

  • Who are FiveStars key executives?

    FiveStars's key executives are Victor Ho, Matt Doka and Chris Luo.

  • How many employees does FiveStars have?

    FiveStars has 328 employees.

  • Who are FiveStars competitors?

    Competitors of FiveStars include Vendasta, TapInfluence and Ontraport.

  • Where is FiveStars headquarters?

    FiveStars headquarters is located at 500 3rd St #405, San Francisco, San Francisco.

  • Where are FiveStars offices?

    FiveStars has offices in San Francisco, Albuquerque, Arlington, Atlanta and in 40 other locations.

  • How many offices does FiveStars have?

    FiveStars has 44 offices.