FiveStars
OverviewSuggest Edit
FiveStars provides a solution for local businesses to increase customer loyalty. The platform allows merchants to drive lasting increases in revenue without discounting, while increasing overall customer satisfaction through rewards.
| Type | Private | |
| Founded | 2011 | |
| HQ | San Francisco, CA, US | Map |
| Website | fivestars.com | |
| Employee Ratings | More | |
| Overall Culture | B | More |
Recent NewsAll News
- Fivestars raises $52.5 million in equity and debt financing
- Small business payments and marketing startup Fivestars raises $52.5M
- Customer Loyalty Software Market Next Big Thing | Major Giants FiveStars, LoyaltyLion, SAP
- Infinicept's Payment Facilitator Platform Powers Fivestars Pay, a Multi-Tender Payments Service for Local Businesses That Integrate Payments with Customer Loyalty
Key People/Management at FiveStars
Victor Ho
Co-Founder and CEO
Matt Doka
Co-Founder and CTO
Chris Luo
SVP, Marketing
Zach Shubert
Director of Engineering
Matt Curl
SVP, Business Operations
FiveStars Office Locations
FiveStars has offices in San Francisco, Albuquerque, Arlington, Atlanta and in 40 other locations
San Francisco, CA, US (HQ)
500 3rd St #405, San Francisco
Albuquerque, NM, US
Albuquerque, NM, USA
Arlington, VA, US
Arlington County, Arlington, VA, USA
Atlanta, GA, US
Atlanta, GA, USA
Aurora, CO, US
Aurora, CO, USA
Austin, TX, US
Austin, TX, USA
FiveStars Financials and Metrics
Summary Metrics
Founding Date | 2011 |
FiveStars total Funding | $145.2 m |
FiveStars latest funding size | $52.5 m |
Time since last funding | 8 months ago |
FiveStars investors | Y Combinator, Lightspeed Venture Partners, Menlo Ventures, Ali Partovi, Hadi Partovi, Mayfield Fund, Start Fund, Chamath Palihapitiya, HarbourVest Partners, Rogers Venture Partners, Eric Stein, Vince Monical, Jake Winebaum, DCM Ventures, Sovereign’s Capital, Salt Partners |
FiveStars's latest funding round in October 2020 was reported to be $52.5 m. In total, FiveStars has raised $145.2 m
FiveStars Cybersecurity Score
FiveStars Online and Social Media Presence
2.63k Twitter followers
FiveStars has 2.63k Twitter Followers. The number of followers has decreased 0.7% month over month and decreased 0.7% quarter over quarter
FiveStars's Trends
FiveStars Company Culture
Overall Culture
B
71/100
CEO Rating
A+
85/100
Compensation
C+
70/100
Diversity
B-
72/100
FiveStars News and Updates
October 16, 2020
Fivestars raises $52.5 million in equity and debt financing
Fivestars, an integrated payment processing and marketing platform powering the largest local commerce network in the U.S., today announces it has raised $52.5 million in a combination of Series D equity and debt financing.
October 15, 2020
Small business payments and marketing startup Fivestars raises $52.5M
It’s a difficult time for small businesses — to put it mildly. And Fivestars CEO Victor Ho said that many of the big digital platforms aren’t really helping. Ho argued that those platforms (whether they offer delivery services, user reviews or marketing tools) all have the same underlying model: “Th…
August 06, 2020
Customer Loyalty Software Market Next Big Thing | Major Giants FiveStars, LoyaltyLion, SAP
Stay up-to-date with Customer Loyalty Software Market research offered by HTF MI. Check how key trends and emerging drivers are shaping this industry growth. Posted via Industry Today. Follow us on Twitter @IndustryToday
May 01, 2019
Infinicept's Payment Facilitator Platform Powers Fivestars Pay, a Multi-Tender Payments Service for Local Businesses That Integrate Payments with Customer Loyalty
DENVER, May 1, 2019 /PRNewswire/ -- Infinicept, the first and only open, agnostic payment facilitator platform, announced today that it has helped Fivestars, the largest rewards and marketing platform for local businesses, launch as a payment facilitator. By integrating multi-tender...
FiveStars Blogs
June 22, 2020
Start Taking Online Orders TODAY: Create a Small Business Shopify Store Within 2 Hours
The COVID-19 crisis in the United States and around the world completely upended the way people perform day-to-day activities. Interactions at many restaurants quickly became digital-first as delivery, curbside pick-up, or drive-thru-only became common with dining rooms across the country shuttered.…
May 25, 2020
Grow your Business Instagram account during COVID-19
[ps2id id=’instagram’ target=”/][ps2id id=’smallbusiness’ target=”/][ps2id id=’smallbusiness’ target=”/]The Covid-19 pandemic has significantly changed the way that business owners engage their public. You can no longer rely on advertising methods like TV and radio commercials to bring in business. …
May 21, 2020
Looking for a Punch Card App? 3 Things You Need to Know.
Today, nearly every form of business that was once done on paper is being partially or fully transitioned into a digital format. Loyalty cards and punch cards are no exception. If you are looking for a way to transform your existing loyalty program or launch a new one, this guide details the history…
May 18, 2020
Revamp Your Business Facebook Page to Level Up During Coronavirus Era
[ps2id id=’fbcoronavirus’ target=”/]With the onset of the novel coronavirus (COVID-19) crisis, many companies must take unprecedented action in order to survive. Social distancing guidelines and related health regulations mean that many small businesses need to establish an online presence to remain…
May 13, 2020
Top 10 Examples of Spa and Salon Loyalty Programs
Gaining new customers may seem like the best way to help your business grow, but keeping those customers with a salon loyalty program is more effective in expanding your bottom line. With returning customers spending an average of two-thirds more in your establishment than first-timers, you need an …
May 13, 2020
10 Restaurant Loyalty Programs Ideas for Small Businesses [2020]
Whether you’ve just recently opened a restaurant or have been in operation for many years, the downturn in practically every industry that has been brought about by COVID has made it difficult for all types of businesses to stay open. To make sure that your restaurant survives in the current economy…
FiveStars Frequently Asked Questions
When was FiveStars founded?
FiveStars was founded in 2011.
Who are FiveStars key executives?
FiveStars's key executives are Victor Ho, Matt Doka and Chris Luo.
How many employees does FiveStars have?
FiveStars has 310 employees.
Who are FiveStars competitors?
Competitors of FiveStars include Vendasta, ClickDimensions and PubMatic.
Where is FiveStars headquarters?
FiveStars headquarters is located at 500 3rd St #405, San Francisco, San Francisco.
Where are FiveStars offices?
FiveStars has offices in San Francisco, Albuquerque, Arlington, Atlanta and in 40 other locations.
How many offices does FiveStars have?
FiveStars has 44 offices.
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