OverviewSuggest Edit

FiveStars provides a solution for local businesses to increase customer loyalty. The platform allows merchants to drive lasting increases in revenue without discounting, while increasing overall customer satisfaction through rewards.

HQSan Francisco, CA, US
Employee Ratings3.9
Overall CultureB

Latest Updates

Employees (est.) (Jun 2021)310
Job Openings8
Cybersecurity ratingCMore

Key People/Management at FiveStars

Victor Ho

Victor Ho

Co-Founder and CEO
Matt Doka

Matt Doka

Co-Founder and CTO
Chris Luo

Chris Luo

SVP, Marketing
Zach Shubert

Zach Shubert

Director of Engineering
Matt Curl

Matt Curl

SVP, Business Operations
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FiveStars Office Locations

FiveStars has offices in San Francisco, Albuquerque, Arlington, Atlanta and in 40 other locations
San Francisco, CA, US (HQ)
500 3rd St #405, San Francisco
Albuquerque, NM, US
Albuquerque, NM, USA
Arlington, VA, US
Arlington County, Arlington, VA, USA
Atlanta, GA, US
Atlanta, GA, USA
Aurora, CO, US
Aurora, CO, USA
Austin, TX, US
Austin, TX, USA
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FiveStars Financials and Metrics

Summary Metrics

Founding Date


FiveStars total Funding

$145.2 m

FiveStars latest funding size

$52.5 m

Time since last funding

8 months ago

FiveStars investors

FiveStars's latest funding round in October 2020 was reported to be $52.5 m. In total, FiveStars has raised $145.2 m
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Human Capital Metrics

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FiveStars Cybersecurity Score

Cybersecurity ratingPremium dataset



SecurityScorecard logo

FiveStars Online and Social Media Presence

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FiveStars Company Culture

  • Overall Culture



  • CEO Rating



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  • Diversity



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FiveStars News and Updates

Fivestars raises $52.5 million in equity and debt financing

Fivestars, an integrated payment processing and marketing platform powering the largest local commerce network in the U.S., today announces it has raised $52.5 million in a combination of Series D equity and debt financing.

Small business payments and marketing startup Fivestars raises $52.5M

It’s a difficult time for small businesses — to put it mildly. And Fivestars CEO Victor Ho said that many of the big digital platforms aren’t really helping. Ho argued that those platforms (whether they offer delivery services, user reviews or marketing tools) all have the same underlying model: “Th…

Customer Loyalty Software Market Next Big Thing | Major Giants FiveStars, LoyaltyLion, SAP

Stay up-to-date with Customer Loyalty Software Market research offered by HTF MI. Check how key trends and emerging drivers are shaping this industry growth. Posted via Industry Today. Follow us on Twitter @IndustryToday

Infinicept's Payment Facilitator Platform Powers Fivestars Pay, a Multi-Tender Payments Service for Local Businesses That Integrate Payments with Customer Loyalty

DENVER, May 1, 2019 /PRNewswire/ -- Infinicept, the first and only open, agnostic payment facilitator platform, announced today that it has helped Fivestars, the largest rewards and marketing platform for local businesses, launch as a payment facilitator. By integrating multi-tender...

FiveStars Blogs

Start Taking Online Orders TODAY: Create a Small Business Shopify Store Within 2 Hours

The COVID-19 crisis in the United States and around the world completely upended the way people perform day-to-day activities. Interactions at many restaurants quickly became digital-first as delivery, curbside pick-up, or drive-thru-only became common with dining rooms across the country shuttered.…

Grow your Business Instagram account during COVID-19

[ps2id id=’instagram’ target=”/][ps2id id=’smallbusiness’ target=”/][ps2id id=’smallbusiness’ target=”/]The Covid-19 pandemic has significantly changed the way that business owners engage their public. You can no longer rely on advertising methods like TV and radio commercials to bring in business. …

Looking for a Punch Card App? 3 Things You Need to Know.

Today, nearly every form of business that was once done on paper is being partially or fully transitioned into a digital format. Loyalty cards and punch cards are no exception. If you are looking for a way to transform your existing loyalty program or launch a new one, this guide details the history…

Revamp Your Business Facebook Page to Level Up During Coronavirus Era

[ps2id id=’fbcoronavirus’ target=”/]With the onset of the novel coronavirus (COVID-19) crisis, many companies must take unprecedented action in order to survive. Social distancing guidelines and related health regulations mean that many small businesses need to establish an online presence to remain…

Top 10 Examples of Spa and Salon Loyalty Programs

Gaining new customers may seem like the best way to help your business grow, but keeping those customers with a salon loyalty program is more effective in expanding your bottom line. With returning customers spending an average of two-thirds more in your establishment than first-timers, you need an …

10 Restaurant Loyalty Programs Ideas for Small Businesses [2020]

Whether you’ve just recently opened a restaurant or have been in operation for many years, the downturn in practically every industry that has been brought about by COVID has made it difficult for all types of businesses to stay open. To make sure that your restaurant survives in the current economy…
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FiveStars Frequently Asked Questions

  • When was FiveStars founded?

    FiveStars was founded in 2011.

  • Who are FiveStars key executives?

    FiveStars's key executives are Victor Ho, Matt Doka and Chris Luo.

  • How many employees does FiveStars have?

    FiveStars has 310 employees.

  • Who are FiveStars competitors?

    Competitors of FiveStars include Vendasta, ClickDimensions and PubMatic.

  • Where is FiveStars headquarters?

    FiveStars headquarters is located at 500 3rd St #405, San Francisco, San Francisco.

  • Where are FiveStars offices?

    FiveStars has offices in San Francisco, Albuquerque, Arlington, Atlanta and in 40 other locations.

  • How many offices does FiveStars have?

    FiveStars has 44 offices.