Fits.me believes that “fit preferences” – each individual shopper’s preferences in respect of fit – is the single most important attribute that apparel retailers need to capture and manage to drive better brand experiences, improve loyalty and increase long-term customer value. It is also the most neglected area. “Fit” is the intersection of personal size and shape preferences, garment characteristics and the purpose for/context in which the garment will be used/worn. It is also dynamic: a set of parameters, measurements and behaviors that are influenced by factors including fashion, style, weather, trend and even opinion. 
By capturing and actively managing these customer data to obtain individual insights, retailers are able to engage shoppers and potential shoppers in a far more powerful way than ever before, changing the way that consumers search for, discover – or, perhaps, are found by – garments, and purchase them, in-store and online. 
Fits.me works with well-known brands such as QVC, Hugo Boss and M&Co, employing 65 people across offices in London, two sites in Estonia, and New York City. In 2014, it acquired Clothes Horse, a US apparel recommendation service. In 2015, Fits.me was acquired by Rakuten, Inc, one of the world’s leading internet services companies.
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TypeSubsidiary
Parent CompanyRakuten Marketing
HQLondon, GB
Websitefits.me
Fitsme is headquartered in London, GB
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Key People/Management at Fitsme

Heikki Haldre

Heikki Haldre

Founder and Chief Executive
Paul Pällin

Paul Pällin

Chief Technology Officer
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Fitsme Office Locations

Fitsme has offices in Tartu, New York, Tallinn and London
London, GB (HQ)
9 Fitzroy Mews, Cleveland Street
Tallinn, EE
Paadi 4-4, Harjumaa
New York, US
900 Broadway, Suite 706
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Fitsme Financials and Metrics

Summary Metrics

In total, Fitsme had raised $9 m. Fitsme is a subsidiary of Rakuten Marketing

Fitsme Revenue

Fitsme's revenue was reported to be £1.71 m in FY, 2016
GBPFY, 2015FY, 2016

Revenue

250.4 k1.7 m

Operating expense total

4.7 m5.4 m

EBITDA

(4.4 m)(3.6 m)

EBITDA margin, %

(1761%)(212%)
GBPFY, 2012FY, 2013FY, 2014FY, 2015FY, 2016

Cash

4.3 k55.1 k386.9 k30.9 k683.2 k

Accounts Receivable

773.3 k94.4 k133.2 k103.4 k116.8 k

Current Assets

777.6 k149.5 k520 k1 m3.6 m

PP&E

4.8 k10.4 k7.1 k31.9 k33.8 k
GBPFY, 2015FY, 2016

Net Income

(4.4 m)(3.4 m)
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Fitsme Online and Social Media Presence

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Fitsme Company Life and Culture

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