FCR is the premier provider of outsourced live agent call center and business process solutions. All of our operations reside within the United States in the Pacific Northwest. We provide a wide range of outsourced contact center, business process and social networking solutions to industries that include the high tech, internet, e-retail services, telecom, healthcare, finance, travel, transportation, insurance and various sectors of the new economy. Our specialty is creatively working alongside our clients’ existing operations and support desks, helping to fill in sales, service and support gaps like phone, email, web chat, social media, and back office process.
Our mission and focus is to be the most respected and disruptive outsourcing partner in the industry. We strive to provide the highest possible quality at the lowest cost to our clients. To accomplish that we are building a new class of high quality, domestic based contact and business process outsourcing centers right here in the United States. With 6 contact centers across the state of Oregon, FCR operates facilities in the communities of Roseburg, Grants Pass, Coos Bay, Veneta, Eugene, and Independence. Our centers are filled with the most dedicated and creative colleagues who help take our client’s business to the next level.
|Employees (est.) (May 2020)||846|
FCR has 3.54k Twitter Followers. The number of followers has decreased 0.8% month over month and decreased 2% quarter over quarter
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When was FCR founded?
FCR was founded in 2005.
Who are FCR key executives?
FCR's key executives are John Stadter, Matthew Achak and Taylor Worth.
How many employees does FCR have?
FCR has 846 employees.
Who are FCR competitors?
Competitors of FCR include MoveTheDial, Cleanly and DOC Cleaning.
Where is FCR headquarters?
FCR headquarters is located at 2911 Tennyson Ave, Eugene.
Where are FCR offices?
FCR has offices in Eugene, Butte, Coos Bay, Grants Pass and in 7 other locations.
How many offices does FCR have?
FCR has 12 offices.
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