Fairpoint Group is a provider of consumer professional services, including debt solutions and legal services. The company has four segments: individual voluntary arrangements (IVA) services, debt management plans (DMP) services, claims management and legal services. The IVA services segment consists of Group companies, which provide managed payment plan providing both interest and capital forgiveness. DMP services segment consists of a company, which provides DMPs for consumers. Claims management segment provides a range of claims management services, including reclaiming payment protection insurance (PPI). The legal services segment provides a range of consumer-focused legal services with main lines being family, personal injury and clinical negligence.