Espressive

OverviewSuggest Edit

Espressive is a developer of artificial intelligence-driven enterprise service management platform that delivers virtual assistance to employees. It offers Barista, a virtual support agent that provides virtual assistance to employees, notifies them of outages and important events, guides them through processes such as onboarding, password reset, and vacation requests, and also enables automatic help desk agents.
TypePrivate
Founded2017
HQSanta Clara, US
Websiteespressive.com
Employee Ratings4.8

Latest Updates

Employees (est.) (May 2020)81(-1%)

Espressive Office Locations

Espressive has an office in Santa Clara
Santa Clara, US (HQ)
5201 Great America Pkwy #110
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Espressive Financials and Metrics

Summary Metrics

Founding Date

2017

Espressive total Funding

$53 m

Espressive latest funding size

$30 m

Time since last funding

2 months ago

Espressive investors

Espressive's latest funding round in March 2020 was reported to be $30 m. In total, Espressive has raised $53 m
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Espressive Operating Metrics

Espressive's Customers was reported to be 35 in Mar, 2020.
Mar, 2020

Customers

35
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Espressive Online and Social Media Presence

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Espressive News and Updates

Espressive lands $30M Series B to build better help chatbots

Espressive, a four-year-old startup from former ServiceNow employees, is working to build a better chatbot to reduce calls to company help desks. Today, the company announced a $30 million Series B investment. Insight Partners led the round with help from Series A lead investor General Catalyst alon…

Espressive Named a "Hot Vendor" by HFS Research

SANTA CLARA, Calif., July 10, 2019 /PRNewswire/ -- Espressive, the pioneer in AI for enterprise service management (ESM), today announced that the analyst firm HFS Research has named Espressive a 2019 Q2 "Hot Vendor." According to the report written by Ollie O'Donoghue, the HFS Hot...

Espressive Blogs

IT Help Desks Are On The Front Line: Be Prepared With Our Rapid Assistance Program

When I founded the company nearly four years ago, it was in a very different time from today. But it is interesting to see how our core founding principles hold true whether the world is operating under “normal” circumstances or whether there is a global crisis as a backdrop. I founded Espressive on…

Coronavirus: How to Eliminate Long Hold Times for Employees

Earlier this week I published the first two blogs in a three-blog series related to the impact of the pandemic on IT help desks. You can find the other two blogs here: Coronavirus: What We Have Learned Coronavirus: Our Pandemic Policy Just Changed . . . Again! In the first blog I shared that we... T…

Coronavirus: Our Pandemic Policy Just Changed . . . Again!

Earlier this week I published a blog about what we learned since Coronavirus started impacting our customer base. I held back on one key learning because I knew that we were announcing some key new Barista capabilities today. The key learning? One of the biggest challenges faced by our customers ove…

Coronavirus: What We Have Learned

During times like pandemics, wildfires, and hurricanes, employees have to cope with the new world of “mandatory work from home.” Employee questions go up monumentally, and without the ability to ask the employee sitting next to them, they start to panic. This translates into a flood of issues coming…

Mandatory Work from Home Due to Pandemic

With the COVID-19 pandemic, many organizations are making it mandatory for employees to work from home for an extended period of time. Yours might be one of them. And even though there might be a stated “end date,” it is unclear to everyone how long this will go on. Last week I attended a webinar...…

Turn Off the Phones

It’s a phrase you hear often in today’s digital age: “Turn off your phone—it’s better for your brain!” “You’ll see more of the world!” “62% of your service desk tickets will be deflected by your chatbot!” Wait—what was that last one? While the effects of actually turning off your phone have been deb…
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Espressive Frequently Asked Questions

  • When was Espressive founded?

    Espressive was founded in 2017.

  • How many employees does Espressive have?

    Espressive has 81 employees.

  • Who are Espressive competitors?

    Competitors of Espressive include Paycor, AzzurroDigitale and Workpath.

  • Where is Espressive headquarters?

    Espressive headquarters is located at 5201 Great America Pkwy #110, Santa Clara.

  • Where are Espressive offices?

    Espressive has an office in Santa Clara.

  • How many offices does Espressive have?

    Espressive has 1 office.