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Espressive is a developer of an artificial intelligence-driven enterprise service management platform that delivers virtual assistance to employees. It offers Barista, a virtual support agent that provides virtual assistance to employees, notifies them of outages and important events, guides them through processes such as onboarding, password reset, and vacation requests, and also enables automatic help desk agents.
HQSanta Clara, CA, US
Employee Ratings4.9

Latest Updates

Employees (est.) (Sept 2021)82
Cybersecurity ratingBMore

Key People/Management at Espressive

Pat Calhoun

Pat Calhoun

Chief Executive Officer
Keno Helmi

Keno Helmi

Chief Revenue Officer
Criss Marshall

Criss Marshall

CMO and Employee Adoption Evangelist
Alex Yupanqui

Alex Yupanqui

Chief Customer Success Officer
Fran Fernandez

Fran Fernandez

Chief Product Officer
Rohit Suri

Rohit Suri

Chief Technology Officer
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Espressive Office Locations

Espressive has an office in Santa Clara
Santa Clara, CA, US (HQ)
5201 Great America Pkwy #110
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Espressive Financials and Metrics

Summary Metrics

Founding Date


Espressive total Funding

$53 m

Espressive latest funding size

$30 m

Time since last funding

2 years ago

Espressive investors

Espressive's latest funding round in March 2020 was reported to be $30 m. In total, Espressive has raised $53 m
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Espressive Operating Metrics

Espressive's Customers was reported to be 35 in Mar, 2020.
Mar, 2020


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Espressive Cybersecurity Score

Cybersecurity ratingPremium dataset



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Espressive Online and Social Media Presence

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Espressive News and Updates

Espressive lands $30M Series B to build better help chatbots

Espressive, a four-year-old startup from former ServiceNow employees, is working to build a better chatbot to reduce calls to company help desks. Today, the company announced a $30 million Series B investment. Insight Partners led the round with help from Series A lead investor General Catalyst alon…

Espressive Named a "Hot Vendor" by HFS Research

SANTA CLARA, Calif., July 10, 2019 /PRNewswire/ -- Espressive, the pioneer in AI for enterprise service management (ESM), today announced that the analyst firm HFS Research has named Espressive a 2019 Q2 "Hot Vendor." According to the report written by Ollie O'Donoghue, the HFS Hot...

Espressive Blogs

Employee Interaction Predictions Work Like Magic: Easing the Return to the Office

Building a language model is hard – really hard – for a whole host of reasons. But once it is built, how do you ensure that it is always up to date? The truth is that it is never up to date because nothing in this world is static. As new technology is deployed, or... The post Employee Interaction Pr…

6 Things You Should Know About the ServiceNow Virtual Agent

Last month, ServiceNow held their annual Knowledge conference for 2021. Like in 2020, the event was moved to online due to COVID-19. While the vaccine has helped life begin to return to normal, in-person events are not expected to return until the latter half of the year. Even post vaccine, most ent…

Hyperautomation is Here to Stay: Here’s How to Find Success in the New Hybrid Workplace

When the pandemic began, digital transformation became a major priority as organizations looked to modernize the workplace, keep up with remote work environments and contain costs. Digital transformation is now table stakes. In this InformationWeek article, I recently wrote about the impact of hyper…

Digital Transformation Should Start with Your IT Help Desk. Here’s Why.

The 2020 pandemic brought seismic shifts to organizations, the economy, and the world, impacting both employees and employers. While work from home mandates struck in March of 2020, they are expected to extend throughout 2021. In addition, a recent Gartner survey revealed that 90% of enterprises wil…

The Definitive Guide to Virtual Agents. What You Need to Know Before You Buy.

For years, help desk agents have been monopolized by employees asking the same questions over and over again. When that happens, it negatively impacts budget, mean time to repair (MTTR), and workforce productivity, plus the most strategic initiatives don’t get the attention they deserve. And it’s no…

The Employee Experience Will Become Synonymous with the Digital Experience

2020 was an unprecedented year in enterprise tech. Many digital natives shifted gears to quickly adopt a remote work environment and others experienced accelerated digital transformation beyond what would have happened in its normal course of time. In turn, the pandemic transformed the employee expe…
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Espressive Frequently Asked Questions

  • When was Espressive founded?

    Espressive was founded in 2017.

  • Who are Espressive key executives?

    Espressive's key executives are Pat Calhoun, Keno Helmi and Criss Marshall.

  • How many employees does Espressive have?

    Espressive has 82 employees.

  • Who are Espressive competitors?

    Competitors of Espressive include Sensu, Avanti Software and InVision Group.

  • Where is Espressive headquarters?

    Espressive headquarters is located at 5201 Great America Pkwy #110, Santa Clara.

  • Where are Espressive offices?

    Espressive has an office in Santa Clara.

  • How many offices does Espressive have?

    Espressive has 1 office.