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Ericsson is a global provider of information and communication technology (ICT) to telecom operators. The company operates in four segments: Networks, Digital Services, Managed Services, and Emerging Business. The Networks segment develops, sells, licenses, and delivers hardware, software, and services to support digital transformation for the next generation of mobile services. The Digital Services provides solutions in the areas of business support systems, operational support systems, cloud communication, cloud core, and cloud infrastructure. The Managed Services segment offers Ericsson Operations Engine for managing and optimizing telecom networks. The Emerging Business segment is focused on new technologies, such as smart manufacturing, IoT connectivity, connected vehicles, security, and edge computing.

HQStockholm, SE
Employee Ratings4
Overall CultureC+

Latest Updates

Employees (est.) (Dec 2020)100,824
Job Openings1,600
Revenue (FY, 2020)KR232.4 B(+3%)
Share Price (Sept 2021)KR101.1(-1%)
Cybersecurity ratingFMore

Key People/Management at Ericsson

Fredrik Jejdling

Fredrik Jejdling

Executive Vice President and Head of Business Area Networks and Head of Segment Networks
MajBritt Arfert

MajBritt Arfert

Senior Vice President, Chief People Officer and Head of Group Function People
Börje Ekholm

Börje Ekholm

President, CEO
Arun Bansal

Arun Bansal

Executive Vice President and Head of Market Area Europe & Latin America
Chris Houghton

Chris Houghton

Senior Vice President and Head of Market Area North East Asia
Niklas Heuveldop

Niklas Heuveldop

Senior Vice President and Head of Market Area North America
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Ericsson Office Locations

Ericsson has offices in Stockholm, Borås, Göteborg, Karlskrona and in 167 other locations
Stockholm, SE (HQ)
Torshamnsgatan 21
Borås, SE
Sandlidsgatan 3
Göteborg, SE
Lindholmspiren 11
Karlskrona, SE
Ölandsgatan 1
Kumla, SE
Telefongatan 11
Linköping, SE
Datalinjen 3
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Ericsson Financials and Metrics

Ericsson Revenue

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Ericsson's revenue was reported to be kr232.39 b in FY, 2020 which is a 2.3% increase from the previous period.

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Ericsson's current market capitalization is kr337 b.
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Ericsson Operating Metrics

FY, 2014FY, 2015FY, 2016FY, 2018Q2, 2019Q3, 2019FY, 2019Q1, 2020Q2, 2020Q3, 2020FY, 2020

5G Networks





49 k54 k54 k

Patents Issued

37 k39 k42 k
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Ericsson Acquisitions / Subsidiaries

Company NameDateDeal Size
CradlePointSeptember 18, 2020$1.1 b
CENXSeptember 04, 2018
Allolio&KonradDecember 01, 2016
EricpolJune 21, 2016
NodePrimeApril 05, 2016
FYI TelevisionJanuary 19, 2016
EnvivioSeptember 10, 2015$125 m
TimelessMINDApril 09, 2015
SentillaOctober 16, 2014
Ambient CorporationOctober 01, 2014
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Ericsson Revenue Breakdown

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Ericsson revenue breakdown by business segment: 16.1% from Digital Services, 9.7% from Managed Services, 71.4% from Networks and 2.8% from Other

Ericsson revenue breakdown by geographic segment: 31.7% from North America, 14.3% from North East Asia, 24.0% from Europe and Latin America, 10.0% from Middle East and Africa, 12.9% from South East Asia, Oceania and India and 7.0% from Other

Human Capital Metrics

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Ericsson Cybersecurity Score

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Ericsson Online and Social Media Presence

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Ericsson Company Culture

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Ericsson News and Updates

Increased momentum for design and optimization services as CSPs tackle network complexity

As 5G continues to roll out globally, enhancing user experience and tackling network complexity is fundamental for communications service providers (CSPs). During 2020, Ericsson saw increased uptake of its cognitive software for design and optimization in networks around the globe.

Exploring sustainable energy solutions

As part of our 'Technology&' series, we continue to explore how technology can create a smarter and more sustainable society. In this video segment, we highlight E.ON’s ectogrid solution, where buildings can share with each other, greatly reducing their energy use. Watch the full episode here.

Saudi Telecom Company (stc) opts for Ericsson Operations Engine Managed Services

Saudi Telecom Company (stc) has selected Ericsson (NASDAQ: ERIC) as its managed services provider in Saudi Arabia. As part of the agreement, Ericsson will deploy Ericsson Operations Engine to strengthen stc's network operations with the latest technology solutions to transform operations to a predic…

First private cellular campus network in Greece for smart manufacturing

Greece’s first private cellular campus network for smart manufacturing has been deployed at Calpak’s fully automated, solar water heater production facility in the municipality of Loutraki

Ericsson and T-Systems partner to offer campus network solutions worldwide

Ericsson and T-Systems, a subsidiary of the Deutsche Telekom Group, are offering fully integrated campus network solutions to partners worldwide

Ericsson and MTS to deploy LTE/5G-ready network for steel and mining company EVRAZ

Ericsson and Russian telecom provider MTS have teamed up to deliver EVRAZ’s Sheregeshskaya mine a dedicated private network
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Ericsson Blogs

Talking closed loop assurance with Verizon’s Amit Kapoor

At the recent OSS/BSS User Group event, Dez Blanchfield spoke to Amit Kapoor, Head of Virtual Network Services at Verizon, about several hot industry topics.

The three benefits and triggers for VoLTE

Many benefits can be expected when virtualizing your network, so why is the pace of transformation so slow? Using the VoLTE service as an example, we look at immediate business opportunities and ways to implement this in your organization.

Swisscom: making data driven decisions utilizing analytics

As 5G starts to become a reality around the world and as the global transition takes place, the need for network performance and customer experience become even more important for operators internationally. However the question remains, how do service providers ensure that they are addin…

Deploy VoLTE for a better user experience and get ready for 5G voice

Do you know how to improve your voice services offering to improve customer experience using all the benefits of VoLTE? Did you know that to launch 5G smartphones, you also need to have deployed VoLTE first to also enable 5G voice?

Digital engagements will drive the new role of BSS

It’s no surprise to say that BSS is considered to be one of the biggest bottlenecks for digital transformation. Business transformations and an increased complexity are making it harder to maintain business and grow new business with traditional BSS solutions. The challenges create a for…

Verizon’s Vickie Lonker on the importance of partnering

At our recent OSS/BSS User Group conference, 61 operators and more than 250 delegates met to share experiences and insights into hot topics and discuss product and service updates. Before delivering her keynote presentation, Vickie Lonker, VP of Enterprise Products at Verizon, spoke to i…
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Ericsson Frequently Asked Questions

  • When was Ericsson founded?

    Ericsson was founded in 1876.

  • Who are Ericsson key executives?

    Ericsson's key executives are Fredrik Jejdling, MajBritt Arfert and Börje Ekholm.

  • How many employees does Ericsson have?

    Ericsson has 100,824 employees.

  • What is Ericsson revenue?

    Latest Ericsson annual revenue is kr232.4 b.

  • What is Ericsson revenue per employee?

    Latest Ericsson revenue per employee is kr2.3 m.

  • Who are Ericsson competitors?

    Competitors of Ericsson include Amdocs, Cisco and ZTE.

  • Where is Ericsson headquarters?

    Ericsson headquarters is located at Torshamnsgatan 21, Stockholm.

  • Where are Ericsson offices?

    Ericsson has offices in Stockholm, Borås, Göteborg, Karlskrona and in 167 other locations.

  • How many offices does Ericsson have?

    Ericsson has 178 offices.