Eloquent Labs

Eloquent Labs supplies artificial intelligence to augment and replace live chat customer support agents, specifically targeted at eCommerce companies. Based off of the founders' experience in the Stanford Natural Language Processing group, Eloquent Labs’ AI agent is able to hold natural and conversational dialogs with customers fully autonomously, while also knowing when to back off to experienced agents for complex tickets.

Parent CompanySquare
HQRedwood City, US
Eloquent Labs was founded in 2016 and is headquartered in Redwood City, US

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Eloquent Labs Office Locations

Eloquent Labs has an office in Redwood City
Redwood City, US (HQ)
2000 Broadway #370
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Eloquent Labs Financials and Metrics

Summary Metrics

Founding Date


Total Funding

$1.5 m


In total, Eloquent Labs had raised $1.5 m. Eloquent Labs is a subsidiary of Square

Human Capital Metrics

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Eloquent Labs Online and Social Media Presence

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Eloquent Labs News and Updates

Square acquires conversational AI startup Eloquent Labs

Square has acquired conversational artificial intelligence startup Eloquent Labs to help its merchants improve customer service. Eloquent Labs, which raised a $1.5 million seed round back in early 2017, offers a conversational assistant named Elle to small businesses. The idea is that Elle will help…

Eloquent Labs Blogs

Building a Better Back Off: Interview with Eloquent intern Justin Dieter

Eloquent’s head of product, Josh Issler, sat down with Eloquent’s summer intern, Justin Dieter, to discuss the work he did over the summer building a smart back off for Eloquent’s chatbot. Hi Justin! Why don’t you introduce yourself? I’m from Colorado, just recently started my sophomore year. I came…

5 Fundamental AI Principles

If everyone had the time and desire to go to college and get an AI degree, you very likely wouldn’t be reading this blog. AI works in mysterious ways, but these five AI principles ought to help you avoid errors when dealing with this tech. A quick run down of this post for the AI … Continue reading …

Eloquent Labs Frequently Asked Questions

  • When was Eloquent Labs founded?

    Eloquent Labs was founded in 2016.

  • Who are Eloquent Labs competitors?

    Competitors of Eloquent Labs include Cogito Tech LLC, Datalogue and GoodAI.

  • Where is Eloquent Labs headquarters?

    Eloquent Labs headquarters is located at 2000 Broadway #370, Redwood City.

  • Where are Eloquent Labs offices?

    Eloquent Labs has an office in Redwood City.

  • How many offices does Eloquent Labs have?

    Eloquent Labs has 1 office.